They were able to diagnose my washing machine problem quickly and without removing the dryer stacked on top (unlike the other technician who came). They even replaced the control board without removing the dryer on top! Very nice.
I also appreciated that they brought two people over in case they had to remove the dryer (unlike the other technician who did that with just himself). They also wore shoe coverings and respected my space.
I called their phone number several times for inquiries and rescheduling. Each time, someone answered quickly and politely with no problem. Once I called around noon and no one answered but they actually called me back shortly to follow up, which really impressed me.
I feel like iCare really cares. It is a terrible inconvenience when an appliance fails and resolving the problem is usually another inconvenience compounded on top. iCare made it as convenient as possible.
- Approximate cost of services:
- $130.00
- Company Response
Thank you so much for such kind words. Your comfort is our priority. It was our pleasure to assist in every way we could. We hope all is well!