Modern Home Energy Inc

Heating & Air Conditioning
715 Phillip Murray Ave. Oshawa ON L1J 1J2
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99%

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Reviews by rating (past 12 months)
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Reviews for Modern Home Energy Inc

Average customer rating:
10 10 (21 reviews)

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Harry B.
Harry B.
0 reviews Whitby, ON
10/10

Repaired existing problems from previous owners.

Very grateful for the hard work and dedication that I experienced.
Jim's ability and experience was very much appreciated. He new exactly what to do and how to avoid future problems.
Thank you Jim!

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Company Response

Hello Harry B, thank you for your review and kind words.
Our dedication and interested in creating a positive experience is paying off and your review is showing us to keep going in this direction as it's paying off.
Do keep well and best to you and your family.
Thank you for choosing Modern Home Energy Inc.

Angelo in Etobicoke
Angelo in Etobicoke
1 review Toronto, ON
10/10

Total furnace install

Talk about going above and beyond ... James as shown me the true commitment of getting the job done and done right . Trustworthy professional, punctual ; that's modern home energy . You won't be disappointed, I know I wasn't

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Company Response

Angelo, thank you for your kind words. It was an absolute pleasure to work with you and Maria. Hope your day is great!
We appreciate and thank you for your business.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Customer service

I believe I just experienced the best customer service of all time.
Saturday night about 7pm we discovered we had no hot water and my husband called Jim at “Modern Home Energy” and tried to get the problem resolved over the phone to no e-vail. I needed hot water for the rest of the weekend as we had a lot going on. Jim suggested the issue required him to come to our home to resolve the problem, thus finding that the venter motor fan blades were clogged and he got us back up and running within the hour. I was so impressed that he was able to take the time on a Saturday night and fix the problem. Not only did he fix the problem, but he took the time to explain to us how we can prevent this from happening again in the future.
What a remarkable person and company, they definitely have a customer for life.
Sue K

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Company Response

Hello, and thank you for sharing you experience and kind words!
Value, rapport/trust! That's us!!!
Thank you again for such a great review.
Your 100% satisfaction is always guaranteed!
Take care and be safe!

John in Guildwood Village
John in Guildwood Village
0 reviews Peterborough, ON
10/10

HVAC

I would put all of my faith into MHE, I know I will get the best possible service at a reasonable price, and fast response times. They find and rectify issues that other companies overlook, and take the time to explain why and how the problem will be addressed.

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Company Response

Hello John, thank you for your kind words.
It's our duty to do the right thing, being honest, educated and most of all trusted. Bringing value and building rap-or.
Thank you again John hope and trust your keeping safe.

Calin
Calin
1 review Newcastle, ON
10/10

Furnace Repair, Maintenance, Duct Work and Propane Range Installation

James is highly professional, knowledgeable, reliable, punctual and most important trustworthy. On several occasions I just left him the spare key and had no need to take a day off just to be home. More than that, he even managed to get me some money back from manufacturer, even though the furnace wasn't registered. I would highly recommend him without any hesitation.

Calin Gherasim

1 of 1 people found this review helpful.
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Company Response

Calin, thank you so much for your kind words.
You've gone above and beyond and we appreciate that.
Please be well in this difficult time and trusting you are.
Thank you so much and we're here for you if needed.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Boiler and Furnace Repair

Jim came out to carry out a service on my boiler and fireplace. The service delivered was excellent. Jim arrived on both occasions on time and was friendly, efficient and highly skilled. Very knowledgeable. I would highly recommend his service and would definitely use him again.

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Company Response

Thank you very much for your kind review.
We look forward to seeing you again and wishing you and your family and friends the very best always especially in there difficult times!!!

francis
francis
2 reviews Whitby, ON
10/10

Good honest hard working man

Jim came to re-install a fireplace that was done badly by another company. Good craftsman, skillful, clean-up after the job unlike bad craftsman who leave a mess in your house. I would use him again. Job was completed just recently

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Company Response

Hello Francis, thank you for your kind words and review.
We look forward to working with you again if need be in the future.

MH
MH
0 reviews Baltimore, ON
10/10

Shop furnace, propane fireplace, and mini split A/C unit

Modern Home Energy Inc. fixed and recharged my 24000BTU mini split A/C unit. They also serviced my garage propane furnace and bunkie propane fireplace while on the service call. I am very satisfied with their service and will be calling them again when needed. Before leaving the service tech ensured I was satisfied and confirmed that all of my needs were met.

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Company Response

MH,
Thank you for your kind words. It was a real pleasure to serve and meet you. You called a few contractors in your area with no results or call backs etc.
So we travelled a little bit out of our range however, nevertheless you were stuck and it's our style to extend ourselves sometimes in these types of situations and not to mention we received your contact info as one of our existing clients referred us to you. So it's great to have you on board.
Thanks again MH for sharing your experience with us all the best to you and your family and that big huge dog you have lol.

Elizabeth in Toronto
Elizabeth in Toronto
2 reviews Whitby, ON
10/10

Furnace Servicing / House Humidifier Installation

We are new homeowners, and Jim was absolutely fantastic to work with. He was very thorough and informative, explaining how things work. We had originally hired him to service our furnace, and because of his great service we called him back to install our whole house humidifier. Highly recommend!

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Company Response

Hello Lisa, thank you for your kind words. Were very happy to have you as a loyal customer. Tim and yourself are fantastic people and we will continue to serve you as if your a new customer. Thanks again for your continued support.

Drew
Drew
2 reviews Bowmanville, ON
10/10

New furnace and ac combo unit for condo

I needed a new Furnace/AC, combo unit for my condo. Jim was quick to respond to my call. He was very polite and very knowledgeable. Jim and his team worked hard and professionally to get the job completed. Jim was a pleasure to do business with. I highly recommend Jim and his team. I will Continue to use Jim in the future. Thanks Jim for a job well done.

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Company Response

Hello Drew, and thank you for your kind words.
Drew I have to tell you it was an absolute pleasure to work with you. You were extremely patient with the delays we had in receiving your equipment. You always trusted what we told you and asked in confidence what we should do. I assured you the job would come together and it did.
We continuously are striving to create the best experience for our clients, it's our duty as professionals to do our job properly with quality and integrity.
So when we have customers like yourself who can empathize and see the big picture it makes the total experience 100% win win win. Win for our customers, win for our employees and win for the company.
Drew we would be happy to serve yourselves, family and friends again anytime.
We have you backed completely going forward. We will be there in a heartbeat anytime.
Please enjoy your new system and be assured and have peace of mind your looked after.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Modern Home Energy Inc

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Hvac-Hydronics
SERVICES
Residential/Commercial - Heating & Cooling
SPECIALITIES
24/7 Emergency Service/No Overtime Charges
WEBSITE
http://www.modernhomeenergy.ca
YEAR ESTABLISHED
2019
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
Cash/Cheque/Square Payment/eTransfers
LICENSES
TSSA G2 Gas-Fitter
LIABILITY INSURANCE
Yes
DIPLOMAS
G2 Gas Fitter/ResidentialAir Conditioning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
none
PROJECT RATE
120 diagnostic/upfront pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 years on labour
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