Cozy Castle Heating & Cooling

Heating & Air Conditioning
Toronto ON M9L 1Y6
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HomeStars  >  Heating & Air Conditioning in Richmond Hill  >  Cozy Castle Heating & Cooling  >  Professional & Efficient HVAC Services
Private User
Private User
Private User reviews Vaughan, ON
10/10

Professional & Efficient HVAC Services

Cozy Castle HVAC recently replaced my 10-year-old furnace humidifier, and I couldnt be more satisfied with their service! From the moment I contacted Nelli, I felt well taken care of. Nelli went above and beyond to find the perfect humidifier that suited the size and age of my home, ensuring all my needs were met.

On installation day, the service was smooth and efficient. I received timely updates about Roberts arrival, and he turned out to be incredibly personable, friendly, and professional. He explained everything clearlyfrom what went wrong with my old humidifier to how the new one works. The entire process was handled with care, and Robert left the space spotless, even taking the old equipment and garbage with him.

The level of customer service from both Nelli and Robert was top-notch. I didnt have to wait long for servicean appointment was scheduled just two days after my call. I highly recommend Cozy Castle for their prompt, friendly, and professional HVAC services. Im a very happy customerthank you, Nelli and Robert! Sandra from Woodbridge

Approximate cost of services:
$550.00
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Company Response

Sandra, thank you so much for your kind words and for taking the time to share your experience with Cozy Castle HVAC! We're thrilled to hear that you’re satisfied with your new humidifier and the service you received. It was a pleasure working with you to find the right fit for your home, and we’re glad that Robert could provide a smooth and professional installation experience. We always strive to ensure our customers feel well taken care of, and we're so happy that we could make the process seamless for you.

Thank you for choosing Cozy Castle, and please don’t hesitate to reach out if you ever need anything in the future!

Best regards,
The Cozy Castle Team