Heat pump and furnace installation
Initially, I planned to replace my old furnace. Robert (the owner) came, checked my system, recommended the best solution as well as how I can get my A/C replaced with heat pump with government rebates. The company admins helped me with application. The installation was professionally accomplished - fast, clean, with great quality. New thermostat was installed free of charge. Guys also cleaned and changed a filter in my humidifier. Robert came back next day to double check that everything is working perfect. I am highly satisfied with their service
- Approximate cost of services:
- $12,000.00
- Company Response
Thank you for your wonderful review Stan! We are thrilled to hear that you had such a positive experience with our company. At Cozy Castle, we take pride in providing top-notch service and ensuring customer satisfaction. We are glad that Robert was able to assess your system and recommend the best solution for your needs, including the option to replace your A/C with a heat pump and take advantage of government rebates. Our team of highly educated technicians is dedicated to providing top quality installations, and we are glad that you were pleased with the speed, cleanliness, and quality of the installation. We believe in going above and beyond for our customers, which is why we provided a free installation of a new thermostat and took the time to clean and change the filter in your humidifier. We understand the importance of thoroughness and attention to detail, which is why Robert returned the next day to double-check that everything was working perfectly. Thank you for choosing our company, and we are delighted to hear that you are highly satisfied with our service. Please don't hesitate to reach out if you have any further questions or need any assistance in the future.