Hero Service

Lawn Maintenance
Calgary AB T1X 0L3
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96%

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Reviews by rating (past 12 months)
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Reviews for Hero Service

Average customer rating:
9.8 10 (55 reviews)

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Ken
Ken
1 review Calgary, AB
10/10

Excellent ang quality service

This is our second year of having Hero Services come and aerate, fertilize and weed control at both our properties. We were so pleased with their services we've decided to have them do the spring cleanup as well at one of the properties (note, I decided to do the cleanup at one property because I'd miss it if I didn't). The team did an excellent job with the cleanup, so much so that my son was continuously praising what a great job they did, even better than what I could do!! :-) They did the cleanup and aeration at one place, and aeration only at the other. Fertilizing and cleanup will be followed shortly. I would not hesitate to recommend Hero Services to anyone!!! Thank you Eric, Mike and team for saving my son and myself some work this spring!!!

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S. Soha in
S. Soha in
1 review Calgary, AB
8/10

Spring clean up, power raking, cut, aeration

Very friendly and efficient.
Great communication from Hero on cancellation, resheduling, and services due to weather issues. Eric constantly updating us on changes and providing advanced notifications prior to the work.
Excellent service. Professional. Reliable.

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Company Response

Thank you so much for the review :)

Denise in Halifax
Denise in Halifax
1 review Calgary, AB
10/10

Good communication

Last winter was the first time I tried Hero service, their pricing was reasonable and service was satisfied. Good communication, they always sent you head ups for their routine. They did miss out a couple times, but as soon as they received my emails they made it up right away.

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Company Response

Thank you Denise!

Lois Hart in Calgary
Lois Hart in Calgary
4 reviews Calgary, AB
10/10

Snow removal

This was the second winter I used Hero Service for snow removal. I found them to be highly reliable and prompt after a snow fall. They would return as needed if additional snow fell. It was nice to relax and leave my long flight of stairs and front sidewalk to them, knowing everything was in their good hands.

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Company Response

Thank you Lois!

Judy
Judy
1 review Indus, AB
10/10

Snow removal

The service these boys gave over the winter was very thorough and friendly. Communication was excellent, every day it snowed I would receive an email early morning confirming they would be by to Remove snow

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Company Response

Appreciate it, Judy!

JCL in Airdrie
JCL in Airdrie
1 review Calgary, AB
10/10

Snow Service

Excellent customer service. Very prompt with their clearance with email updates when snowing. I have used many other services in the past and have been disappointed. I would highly recommend them.

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Company Response

Thank you Jay!

Snow oldie
Snow oldie
0 reviews Indus, AB
10/10

Snow removal

Eric was awesome at communicating with his clients. letting us know ahead of time for plans/process for incidents of 40+centimeters ahead of time. If there were concerns, Eric looked into matters personally and made sure the client was satisfied with the outcome, mainly snow placed at the wrong place or an an exit needing extra widening. Eric and team always were polite and accommodating. I learned too late that my neighbor could have had discount on a month of snow removal had I mentioned his name when signing up as he had referred the service to me. Overall I was very pleased with the service.

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Company Response

Thank you so much!

Private User
Private User
Private User reviews Calgary, AB
8/10

Snow removal

We have had others to remove our snow in the past and they were good.
How ever they relocated and were unable to remove snow last winter so we contracted Hero. As a new client we got the snow removed later in the day even into the evening which was OK for this year as we couldn't go anywhere because of the covid-19 virus. Towards the end of the season they were able to come early in the mornings which we like.
we have a long driveway and because of the slope snow must be cleared into the street which they did. There service has been good and we would recommend them to others.

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Company Response

Thank you for the review! We definitely worked hard over the year to up our response time to get to houses quicker, we've dialed things in and look forward to showing you more improvements next season :)

meltonlow in Calgary
meltonlow in Calgary
1 review Calgary, AB
10/10

Great job

Another snow clearing season is almost over. The guys at Hero have done a terrific job. They don't just clear the snow they also ensure the driveway and walkway are free of ice with generous dispensing of ice salt. Highly recommended.

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Company Response

Thank you Mel, you've always been great to us!

Alan in Calgary
Alan in Calgary
0 reviews Calgary, AB
10/10

Hero Service

This is the 2nd year I have used Hero Service for snow removal. They are very reliable, conscientious and accommodating to special requests. They even come by to check on the driveway after trace amounts of snow. I would recommend them with out hesitation

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Company Response

Cheers Alan!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hero Service

We appreciate that many folks can cut a lawn or shovel a driveway, and we are not here to tell you any different. But there comes a time when keeping on top of the general maintenance of your home exterior can become more of a chore than a joy. It can be stressful trying to keep your home exterior in good shape — but it doesn’t have to be.

Hero Service is here to rescue you from any stress that keeping your landscape maintained may cause for you. You can count on us to always follow through and be good to our word — just as a hero does. We’ll communicate with you every step of the way so that you are always kept in the loop and know exactly what to expect. We don’t want you to have to jump from company to company when it comes to maintaining your property. That’s why we have an experienced, professional team that can do it all for you.

CATEGORIES
Lawn Maintenance
SERVICES
- Lawn Cutting - Weed Control - Fertilization - Gutter Cleaning - Aeration - Power Raking - Lawn Power Vacuum
SPECIALITIES
- Spring Cleanup - Fall Cleanup - Unlimited Weed Control - Monthly Lawn Service
WEBSITE
https://heroservice.ca/
YEAR ESTABLISHED
2018
NUMBER OF EMPLOYEES
3
RETURN POLICY
No questions asked, money back guarantee
PAYMENT METHOD
Visa, Mastercard, Amex, Etransfer, Cheque
LICENSES
Pesticide Applicators License
MEMBERSHIPS
BBB Accredited
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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