When we decided to undergo a rather large home renovation project, our biggest worry was the staircase. We had no idea if the vision we had could come to life. However, from the moment we met David and Miriam, all our worries faded. Their team gave us the staircase we were hoping for and completely transformed our home. We were especially surprised at how well they were able to match the stain on the stairs to our new floors. Also, David modified one of the treads giving the entire staircase a whole new appeal. He’s a true craftsman! Thank you so much, Q&D! We would recommend this team to all our family and friends in a heartbeat.
UPDATE: Unfortunately, we had a small accident at home shortly after our beautiful staircase was transformed. Without hesitation, Miriam arranged to repair the damage — no questions asked. David and his team arrived within days and took care of everything. Words cannot express how grateful we are to have found Q&D. This client service is nothing like we've ever experienced before. THANK YOU, MIRIAM AND DAVID!!
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- Company Response
First of all we'd like to thank Luciano and his wife Sonia they have been very kind and helpful throughout the whole process and it was a pleasure to work with them. We are so grateful you chose Quality and Design Stairs. We value your feedback! Thank you so much for taking the time to write us a review. We are happy to hear you are happy with our service.
UPDATE: Its so refreshing to hear that we are doing a good job! We value our customers and appreciate serving customers like you, Novello Family. Our customer satisfaction is our top priority. Thanks for that positive and beautiful updated feedback.