Quality & Design Stairs

Stair Builders
Toronto ON M5V
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Stair Builders
Quality & Design Stairs
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98%

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Reviews for Quality & Design Stairs

Average customer rating:
9.9 10 (11 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Stairs Renovation

These guys provided amazing service and price for the professional quality of work we received. I visited the shop in Vaughan and they showed me the product I would be getting for the 14 stair renovation in an our old downtown Toronto home. They scheduled me in quickly, and they arrived at my house on time and finished quicker than I thought. One of the nice things is they were really approachable and always responsive to me calls and questions. They were also really clean, polite and courteous while working in my house, which you don't always get. Highly recommendable!

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Company Response

WOOW!! Thank you for your kind words and for sharing your review with us and the community. We are happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us, we value your input. Thanks again for the 10 stars!

Cheers!

TheNovelloFam
TheNovelloFam
3 reviews Whitchurch Stouffville, ON
10/10

Q&D completely transformed our home

When we decided to undergo a rather large home renovation project, our biggest worry was the staircase. We had no idea if the vision we had could come to life. However, from the moment we met David and Miriam, all our worries faded. Their team gave us the staircase we were hoping for and completely transformed our home. We were especially surprised at how well they were able to match the stain on the stairs to our new floors. Also, David modified one of the treads giving the entire staircase a whole new appeal. He’s a true craftsman! Thank you so much, Q&D! We would recommend this team to all our family and friends in a heartbeat.

UPDATE: Unfortunately, we had a small accident at home shortly after our beautiful staircase was transformed. Without hesitation, Miriam arranged to repair the damage — no questions asked. David and his team arrived within days and took care of everything. Words cannot express how grateful we are to have found Q&D. This client service is nothing like we've ever experienced before. THANK YOU, MIRIAM AND DAVID!!

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Company Response

First of all we'd like to thank Luciano and his wife Sonia they have been very kind and helpful throughout the whole process and it was a pleasure to work with them. We are so grateful you chose Quality and Design Stairs. We value your feedback! Thank you so much for taking the time to write us a review. We are happy to hear you are happy with our service.

UPDATE: Its so refreshing to hear that we are doing a good job! We value our customers and appreciate serving customers like you, Novello Family. Our customer satisfaction is our top priority. Thanks for that positive and beautiful updated feedback.

KL
KL
6 reviews Toronto, ON
10/10

Above and beyond. Exceptional customer service

Quality and design stairs are a first rate company. We hired them to replace our stairs. Miriam and David were exceptional. Miriam visiting our house on numerous occasions to ensure we were happy with the project as it was moving along. She is accommodating and a tremendous person. She really cares about the workmanship and quality of the job. I have never had someone go over the details so well and be passionate about the finished project. David was a fantastic installer and the outcome was perfect. I cannot say enough good things about this team and I wish they did additional home renos/trades as I would hire them instantly.
Highly recommended!!!!!

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Company Response

Wow! We are so fortunate and blessed to find customers like you! We really appreciate you taking the time to leave this wonderful review. It was a pleasure to work with you!. We are happy that you're happy. Thanks for your trust.

Olga in Toronto
Olga in Toronto
1 review Toronto, ON
10/10

The best customer service and quality work done EVER!!!

The entire team at Quality & Design Stairs were amazing! The attention to detail, the quality of the workmanship and the efficiency of the project was impeccable! I HIGHLY recommend Miriam and her team. You will NOT be disappointed!

I've attached some before and after shots so you can see..... truly, they were amazing!

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Company Response

Thank you so very much for the beautiful review Olga! We work really hard as a team to offer the best service. We are very delighted to hear that you are content with our work and had a great experience with us.

Private User
Private User
1 review Toronto, ON
10/10

Amazing stairs, amazing service!

We are so thrilled with our new stairs! Miriam and her team were amazing throughout the whole process. They advised us on design and gave us some really excellent suggestions. When it came to execution, they were unbelievably efficient whilst also maintaining high standards. They were brilliant at communicating with us throughout the process and I would recommend them without reservation.

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Company Response

Thank you so much for the awesome review Sam & Sean! We are so happy to hear you are content with your fresh set of new stairs, and so happy you had a great experience with Quality & Design. We appreciate the feedback and value your input!

Alex in Toronto
Alex in Toronto
0 reviews Toronto, ON
9/10

Custom front steps - awesome

Hired this company to replace our wooden front steps to the house. They came to inspect the porch, and talked a bit with us about the proposed design and what we wanted. They were willing to work with us on the materials and asked questions during the build to make sure everything was in line with what we had in mind. The steps are beautiful and very sturdy - I was impressed with how they built them. We have a 100 year old house and they were able to match them to the porch and newly landscaped sidewalk so it looked seamless. Great work!

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Company Response

Thank you Alex,for your generous words. We appreciate the amazing review. We worked very hard to meet your expectations and we are happy to hear that we were able to meet your needs! Thank you once again.

Ben
Ben
9 reviews Toronto, ON
10/10

New railings and posts

Fantastic service from beginning to end for new railings and spindles. Great quality service and workmanship. Highly recommend!

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Company Response

Thank you so much for the positive feedback Ben. We're so happy you had a great experience with us!

Charles in Toronto
Charles in Toronto
1 review Toronto, ON
10/10

Superb workmanship

On time for both quite and install neat clean polite great guys David knows his stuff.very pleased he is quoting on mire.his wife is gracious in the office and so nice

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Company Response

Thanks a lot Charles for you kind words. Customers like you I always think that it is privilege to find them. Thanks again for your trust.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Stair and railing

Really qualified people and personalized attention.
I would like recommend them, for any wood floor or any wood stairs.

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Company Response

Thank you so much for your kind words Alvaro. We really appreciate you taking the time out to share your experience with us!

Private User
Private User
1 review Kenilworth, ON
10/10

Stairs and railings

They were attive to our wishes and corrected and thing that we didn't like
Quality and workmanship is excellent

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Company Response

Thank you so much Richard, we are so happy you are satisfied with the results!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality & Design Stairs

Best Stair Company in Toronto. Our woodwork craft masters put all their efforts into fulfilling our client’s requirements. Our process begins with designing the staircase, manufacturing and finally installing. We are experts in not only new staircase and railing manufacturing but also renovation of already-made staircase and railings. We also provide resurfacing (capping), trim and nosing services to our customers. For a free quote please contact 416- 728- 8115

CATEGORIES
Stair Builders
PRODUCTS
Wood Stairs, Railings, Nosing, Straight Stairs, Circular Stairs
SERVICES
Design Stairs, Manufacture stairs, Installation Stairs, Recapping, resurfacing, renovation, remodeling Stairs.
STYLES
Circular, Straight, Mono Beam, Sawtooth, Floating Stairs
SPECIALITIES
Manufacture Stairs
WEBSITE
http://qualitydesignstairs.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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