Right Choice Renos Inc.

Dear Krista and Chris

Thank you for taking the time to share your feedback with us. We sincerely apologize for the delays and any inconvenience you experienced during your project. We genuinely appreciate the opportunity to clarify some of the challenges that arose.

We understand how important timely communication is, especially during a renovation, and we apologize if our efforts fell short of your expectations. While we did our best to keep you informed, we realize there were times when updates were not provided as promptly as they should have been. Please know that this is something we are actively working on improving for all our future projects.

The delays you mentioned were indeed unexpected and beyond our control. We started your project on May 13th and finished July 10, this may feel like it was 3 months but unfortunately, the co-owner, who was also the electrical contractor on your project, was called for jury duty, which unexpectedly lasted for two weeks. This required us to pause the renovation, as the electrical work was crucial to progressing with the other aspects of the project. We completely understand the frustration this caused and regret that it impacted your overall experience. Additionally, the co-owner's planned vacation further compounded the delay, which we realize added to your frustration. We want to assure you that we did everything we could to mitigate the impact of these unforeseen circumstances.

Regarding the billing errors, we deeply regret the oversight. While we strive to maintain accuracy in all our invoicing, occasional mistakes do happen. We appreciate your cooperation in bringing this to our attention, and we're glad we were able to correct the invoice to reflect the accurate amount. Going forward, we are implementing additional checks in our invoicing process to prevent similar issues from occurring.

We also want to acknowledge the positive feedback you provided regarding our electrician. We're thrilled to hear that you were satisfied with their work and the way they handled the electrical portion of your project. We will make sure to pass on your kind words to them.

At Right Choice Renos, we take all feedback seriously and view it as an opportunity to learn and improve. While we regret that your experience with us was not as smooth as we both would have liked, we truly appreciate your understanding of the unique challenges that arose. We value your business and hope that, in the future, we might have another opportunity to work with you and deliver the level of service and quality that we strive for.

Thank you again for your feedback, and please do not hesitate to reach out if you have any further concerns.

Best regards,
Right Choice Renos Inc.

Dear Tony,

Thank you so much for your amazing review! We are truly delighted to hear that you and your wife are pleased with the results of your kitchen upgrade.

At Right Choice Renos Inc., our goal is to provide exceptional service and quality craftsmanship, and it is incredibly rewarding to know that we have achieved this for you. We understand how important it is to transform a vision into reality, especially for such a central part of your home as the kitchen. Your kind words about the quality of our materials and the professionalism of our team, mean a lot to us.

We are glad that the unique kitchen table base we designed and constructed for your quartz table top met your expectations. Attention to detail is a cornerstone of our work ethic, and it’s wonderful to hear that our commitment to precision and customer satisfaction made a positive impression on you.

Your feedback is invaluable, and we appreciate your willingness to recommend us to others. We take great pride in our work, and your recognition of our efforts is the highest compliment we could receive.

Thank you once again, Tony, for choosing Right Choice Renos Inc. for your home improvement needs. Should you require any further assistance or have future projects in mind, we would be honored to work with you again.

Warm regards,

The Team at Right Choice Renos Inc.

Thank you so much, Krystyna and Kyle, for your glowing review! We're thrilled to hear that you were impressed with our work on your complete kitchen gut and remodel, flooring replacement, popcorn ceiling removal, installation of pot lighting, new baseboards and trim, painting, sliding glass patio door installation, and staircase replacement. It was a pleasure working with you both, and we're delighted that our communication and expertise made the renovation process smooth and cost-effective for you. We're honored to have been awarded Home Stars' Best of Award, and we're so grateful for your trust in us. We look forward to working with you again in the future!

Dear Steve and Leigh,

Thank you both so much for your incredibly kind review! It was an absolute pleasure working with you on your full kitchen renovation and living room updates. We're thrilled to hear that you're happy with the results, especially with the new electrical work, pot lighting, under cabinet lighting, and the impressive 11 ft island. Removing the popcorn ceiling in the living room was also a great decision, and we're glad we could assist with that as well.

At Right Choice Renos Inc., we strive to provide top-notch service and quality craftsmanship, and it's incredibly rewarding to know that we've met your expectations. Your satisfaction means the world to us, and we truly appreciate your trust in our team.

If you ever need anything else or have any future projects in mind, please don't hesitate to reach out. We'd be more than happy to work with you again.

Thanks once again for choosing Right Choice Renos Inc!

Warm regards,
Sean, Brad, and the team at
Right Choice Renos Inc

Dear Myron and Nancy,

We appreciate your wonderful review! The transformation of your home in the past few months has been truly remarkable. The extensive scope of work included a kitchen upgrade, removal of popcorn ceilings throughout the entire home, installation of new doors, hinges, handles, baseboards, trim, crown molding, two new solid oak staircases with railings and spindles, new attic insulation, spray foam for skylights, new hickory hardwood flooring, pot lights, and much more.

Renovating your 30-year-old home was a joy for us, and witnessing your excitement for every detail was truly rewarding. Thank you for welcoming us into your family for these few months. I'll miss our 8:30 am coffee and apple pie conversations. Here's to many years of friendship ahead!

Sincerely,
Sean, Brad, and the team at Right Choice Renos Inc

Dear Destiny,

We appreciate your trust in allowing us to renovate your century-old home's bathroom. Our extensive work involved gutting the space to the studs, addressing subfloor issues, replacing joists, asbestos removal, updating plumbing and electrical to code, and implementing waterproofing measures. This major undertaking required additional hours of labor and materials, but we're proud to deliver a bathroom that meets all standards.

Your renovated bathroom is now complete, and we look forward to tackling your kitchen project in 2024.

Thank you once again for choosing Prestige Home Innovations

Best regards,

Sean and the team

We appreciate your continued trust in us for revitalizing your outdated guest bathroom. It was truly our pleasure to turn your dated space into a more luxurious one. Wishing you and your family many years of enjoyment with your transformed bathroom.

Best regards,

Sean, Brad, and the team at Right Choice Renos Inc

Kevin and Lisa, it's an honor to have renovated your 1947 bathroom. Our improvements encompass new plumbing and drains, updated electrical meeting code, added pot lights, a GFI receptacle, and an exhaust fan. The air supply ductwork has been relocated, a new ?" subfloor installed, along with new windows and mold-resistant drywall. Your bathroom now adheres to contemporary codes and standards. We hope you thoroughly enjoy your newly revamped bathroom for years to come. Best regards, Sean, Brad, and the Right Choice team.

Dear Mike and Karolina,

Thank you so much for entrusting Right Choice Renos Inc with your basement renovation. We're delighted to have been part of creating the perfect space for your growing family. Wishing you years of joy in your enhanced home.

Warm regards,
Sean, Brad, and the Right Choice Renos Inc team

Dear Josh and Caroline,

We sincerely appreciate your kind words and the trust you placed in Right Choice Renos Inc for your main floor renovation. Your satisfaction is our priority, and we're thrilled to have delivered a project that met your expectations. Thank you for choosing us, and we hope you enjoy your new kitchen, flooring, and baseboards!

Best regards,
Sean and the team