Right Choice Renos Inc.

General Contractors
Bowmanville ON L1C 4S8
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General Contractors
Right Choice Renos Inc.
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88%

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Reviews by rating (past 12 months)
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Reviews for Right Choice Renos Inc.

Average customer rating:
9.4 10 (19 reviews)

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Kannan
Kannan
1 review Bowmanville, ON
0/10

Kitchen Renovation

My wife and I hired RCR for a main floor and kitchen renovation. We had a very difficult time working with them. We found them extremely unprofessional and unfair.

While their quoted price was reasonable, they tried to add extra costs often, and became unprofessional and aggressive when we tried to discuss these costs.

RCR demonstrated poor communication throughout the course of the project, and treated us unfairly from demolition day to the end of the project.

We have filed a complaint with the Better Business Bureau and Consumer Protection Ontario.

We would not recommend them.

Approximate cost of services:
$45,000.00
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Company Response

In response to this customers complaints, RCR had originally signed an agreement with the client to do the following work:

1. Remove an interior wall separating the existing kitchen to dining area and repair area removed

2. Removal of the existing main floor except living room and tile 600sf main floor(kitchen, dining, hall, foyer, powder room, laundry room and front entrance.

3. Add pot lights to main floor hallway and kitchen.

4.install toilet and hook up bathroom vanity sink.

The customer claims Right Choice Renos Inc had completed a main floor and kitchen renovation. The customer had hired another company to build and install their kitchen and laundry room cabinets. They also hired an external painter to paint their house.

The customer had changed and asked for many extras during the initial process verbally and by texting us the changes they would like to have completed. The customer was very difficult to work with and therefore in December 2021, we were going to stop the project. They were very difficult to collect payment deposits from even though we had worked ahead of schedule and had other pieces of the project completed. They had asked to stick to the contract even though the husband had continually asked for more work to be included on text and in person. We had verbally told the customer we were going to paint the house prior to the huge disagreement with them and after not receiving deposit draws on time we told the customer we would not be painting there home as we didn't trust them to pay for the work or extras.

Originally before starting the project the customer was going to install all the appliances and as time went on he asked RCR to install them extra, why would he ask on text if he should move all the appliances inside when our plumber comes if he didn't want us to do the work. We have an invoice from BEE Plumbing and Heating Inc for work that we paid, for work completed which included hooking up all of the customers appliances including washer and dryer which were not part of the contract. We have included many text messages from the customer asking us to do extras outside of the contract that we completed. We take all text messages from our customers as written orders to do additional work. We also have a text message from the ower stating that the flooring we had completed looked great.

We are now asking for payment for all the extras the client asked for and the client is continuing to ignore and place false accusations against our company for work we had completed as per their request as they think that because it was not added into the original contract that they didn't have to pay for these extras they asked for.

Unfortunately, RCR has tried to work things out with this customer and keep things friendly but, as this customer does not want to pay for additional work perfomed on their request they will post negative reviews against our company in order for RCR to back down and not pursue the balance owing. RCR will be seeking legal counsel towards this customer as we have all requests from them in a text message and pictures to prove we had completed all of these Extras as per their request.

It is unfortunate that small businesses do not have any means of defending themselves against online slander from dishonest clients. As you can see from all other reviews from our customers over the years, we are very clean, tidy and respctful to all of our customers and their property. This job was no exception.

 

Robert
Robert
1 review Port Hope, ON
10/10

Full Basement Reno

Right Choice Renos is a contractor that I can not say enough about in a positive light. Initially we had chosen a different contractor that was a referral to us however that relationship did not develop after 3-4 months of waiting for a start date and circumstances changed where the initial contractor could not fullfill our request.

It just happened on the day that the first contractor cancelled that Sean from Right Choice Renos called to follow up. My frustration that day was beyond and my fiancee spoke with him and explained the situation. He stopped, listened, and offered to revise our initial quote. A final budget was agreed upon and the project started less then a week later.
They have been nothing but professional, friendly, and respectful!!!
Sean came and did a second walk through and suggested some enhancements that we did not initially consider and was reassured that the budget would be maintained. They certainly won our trust and when presented with the payment structure, it was nothing less then reasonable and well structured.
Every step of the way has been well laid out and knew what to expect. I can honestly say from a business perspective it has been nothing less then a pleasure working with Sean, Brad and the rest of their colleagues.
On a one to one interaction all of the staff have been absolutely first class, respectful, punctual, friendly, and have always put a full days work in. Both myself and fiancee are shift workers and when working nights and sleeping during the day they have been very respectful of softly closing doors, working quietly downstairs, And doing their best at staying quiet but still progressing with work. The other thing I have noticed is that they are very clean, using runners through the house and always cleaning up after each days work and leaving better then I would have ever expected . I am picky but reasonable but they have exceeded my expectations in every way.
I could go on and on but I honestly can not say that I have any complaints. Along the way certain changes have come up or concerns that I have addressed and they were more then willing to listen or change certain aspects at requests that were with in reason and staying with in the budget. Although we have added certain things and adjusted the budget but you will know exactly where you stand before the changes are made.
Right Choice Renos are definitely a contractor I would strongly recommend to anyone. Everyone is very quick to be critical or complain these days which I wanted to change. I rarely give reviews and I can honestly day that they have exceeded my expectations in every way!!!

Approximate cost of services:
$76,500.00
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Private User
Private User
Private User reviews Bowmanville, ON
10/10

Bathroom Installation / Renovation

I went with Right Choice Renos for a home renovation on a bathroom and was very satisfied with their work.

Initially we scheduled an entire basement renovation, but due to personal reasons we instead only request a bathroom and they were very understanding of the situation.

Overall the renovation was a success, 3 piece bathroom taking a couple weeks and reasonably priced. All customizations were captured and done perfectly (tiles, paint, framing, rough in etc.)

Estimates may seem higher compared to other contractors, but looking at quality of work and effort you will definitely get what you pay for. Highly recommend Right Choice Renos for any home projects

Approximate cost of services:
$25,000.00
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Company Response

Thank you for such an amazing REVIEW Michael. We were absolutely thrilled to work with such an easy going and friendly person like yourself. We are happy to show you the quality and pride we take into every aspect of a project. The bathroom turned out absolutely beautiful and we know you will enjoy it for many years to come. Please feel free to contact us anytime.
Right Choice Renos Inc
Sean and Brad

Laszlo
Laszlo
0 reviews Courtice, ON
10/10

BASEMENT RENOVATION

We made the right choice selecting Right Choice Renos for our basement renovation. Sean and Brad are real professionals and I would not hesitate to recommend their services to anyone. Cost saving suggestions, attention to details, quality of work, flexibility to changes were more than satisfactory and we are happy with the end result ...excellent job Sean and Brad thank you!

Approximate cost of services:
$36,000.00
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Company Response

Good afternoon Laszlo
Thank you for the wonderful review. We are definitely sorry it took a little longer than expected to receive the shower glass doors from the manufacturer. Unfortunately, this was something out of our control due to the extreme backorders from the manufacturer due to Covid.
We are however extremely pleased that we were able to complete the whole project now for you. Your basement and bathroom look beautiful and hope you enjoy this space for years to come.
Please feel free to contact us with any further questions you may have as we truly enjoyed working with you and your family.

Sean and Brad
Right Choice Renos Inc

Daniela in Toronto
Daniela in Toronto
2 reviews Bowmanville, ON
10/10

Basement finish

We had RCR fully finish our basement and we couldn’t be any happier! Sean and his team were very professional, friendly, reliable, attentive to any detail always seeking perfection to make sure that we were satisfied! They helped us through every step of the way until the final touches with tips for designs and finishes. We love our new space, and totally reccomend RCR 100%! We are already looking forward to our next home project with them! Thank you!

Approximate cost of services:
$50,000.00
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Private User
Private User
Private User reviews Bowmanville, ON
10/10

Home office and bathroom renovation

I was very pleased with the work Right Choices Inc. did at our home. We retained them to move electrical outlets, extend a wall and subsequently repaint the affected wall, and install safety bars in two bathrooms. They were very timely in terms of their attendance at our house to commence and complete the work; their workmanship was exceptional and in accordance with our expectations; and their account for services rendered entirely reasonable. I was impressed with their dedication to customer satisfaction. They would not leave the job until we were completely satisfied with the work. I have no hesitation in both engaging them again and recommending their services to others.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind review Richard. We are extremely grateful for the kind words on not only our workmanship but also the pride we all take at Right Choice Renos Inc. We strive to provide only the best experience for all of our clients as we treat all of our customers projects as if they are for our own homes and family.
We hope you enjoy your new space and please feel free to reach out to us in the future for any other projects you may need our assistance.

Right Choice Renos Inc

Alex in Toronto
Alex in Toronto
1 review Bowmanville, ON
10/10

Basement renovation

Sean and Brad have done a basement for me. It's been a lot of work, including jackhammering the floor for the bathroom drains, moving a water tank and appliances with all the pipes and a gas line into a corner of the basement (a builder originally installed them almost in the center), insulating the walls and taking care of a furnace as it was old and I've asked Sean to replace it.
Well, what can I say. The guys have done a really great job! I'm so impressed with the result. They moved fast and finished everything timely. They paid so much attention to details, that even though I'm very picky, I'm completely satisfied. Really high quality work and a fair price, not to mention they are so much fun to work with! I couldn't have wished more. I should give them 10 out of 5 as they have exceed all my (pretty high!) expectations.
You are amazing, guys! Thank you!

Approximate cost of services:
$35,000.00
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Company Response

Thank you for the kind words Alex. It was definitely a pleasure to have all the guys including Brad and I work on your basement project. From the very beginning of the project until the very end we treated your home like it was our own.
We enjoyed taking the time to explain the various steps we were taking during the process and answering all of your questions. We hope that you and your family enjoy your newly renovated space for years to come.

Sean and Brad
Right Choice Renos Inc

blink1342
blink1342
4 reviews Peterborough, ON
10/10

Professional & High Quality Work

We are very satisfied Right Choice Renos who recently completed our basement renovation in our brand new home! From the first meeting they were professional, helpful and not pushy. They value their customers by ensuring open lines of communication, answering questions in a patient and respectable manner. The quality of work is excellent! I have attached pictures of our completed basement. We are in love with our new space! Thank you guys! Highly recommended!

Approximate cost of services:
$33,000.00
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Company Response

Thank you Chris and Kyle for the kind words. As you can tell from our other reviews we definitely take pride in our work and ensure every customer is treated with the utmost respect. Enjoy your newly renovated space and we hope you enjoy it for years to come.
Take care
Sean and Brad
Right Choice Renos Inc

Donna
Donna
2 reviews Toronto, ON
10/10

Basement reno

We were so impressed with Sean and Brad , they always answered calls or texts. We always knew what was going on and the time frame involved. We felt comfortable with them in our home. Extremely knowledgeable. Fair pricing great work, great team. What more could you ask for. Definitely will use them again. Plus they have a team of trusted pros. Love the Reno. Perfectly done, clean, beautiful. Wow. If I could give them a 10 I would. Thank you Sean and Brad

Approximate cost of services:
$22,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Donna for the kind words. We are extremely happy that you love your new basement renovation. We hope you and Bill get years of enjoyment with your new basement. we look forward to working with you again in the new year.
Happy Holidays
Right Choice Renos Inc

Marilyn in Toronto
Marilyn in Toronto
1 review Oshawa, ON
10/10

Complete bathroom renovation

Sean and Brad did a complete bathroom renovation which included tearing the room down to the rafters, and started a fresh new Install. This was a big undertaking for us but the professional and easy to deal with team, made it worthwhile. They were always there to answer our questions and kept us in the loop as each stage progressed, creating a sense of excitement as each step was completed. Their upbeat and pleasant personalities made them a pleasure to have in our home. The quality of their work is top notch as well as that of their plumbing and tiling partners. They came in, did their work and left everything clean and tidy everyday. If you want quality work, quality products and top expertise, these are your guys. We definitely highly recommend Right Choice Renos to anyone looking to update your home or business. They are not only "Right Choice" they are the BEST CHOICE

Approximate cost of services:
$19,000.00
1 of 1 people found this review helpful.
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Company Response

We are very happy you were pleased with our service. Thank you again for all the yummy lunches!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Right Choice Renos Inc.

RIGHT CHOICE RENOS was founded on the principles of providing honest, reliable and ethical work at a fair price specializing in Home Renovation and Electrical work. Sean D'Aguiar has over 15 years experience with dealing with various trades. Brad Emmons,owner of EMMONS ELECTRIC is a Master Electrician and ACP certified who has over 20 years experience in the industry. Together we have a combined knowledge and appreciation of the overall process and requirements to get the project completed in a time efficient manner. We understand that renovation projects can be a stressful process. We treat every project as though it is our own and hope to provide the most pleasurable experience to every customer.

CATEGORIES
General Contractors and Kitchen Planning & Renovation
SERVICES
ACCESSIBILITY From design to implementation we can build accessibility ramps, decks bathrooms and more. BASEMENT RENOVATIONS From start to finish we take care of the planning, demolition, wall construction, electrical work, insulation, soundproofing ceiling, drywall, door installation, new floors, painting and much more. Separate entrance-way, In-law suites, Bedrooms, Kitchens, Playrooms, Bathrooms, Laundry Rooms and More. CEILINGS Upgrading your home with ceiling renovations is a surefire way of improving the quality and value of your home and will give it a new modern look. We offer installation of drop ceilings, smooth ceilings, pot-lights, coffered ceilings and more. DECKS Whether you are looking to repair/refinish an existing deck or to build your dream deck we can take care of it all. From design and planning to reality. We offer flat decks, raised decks, multi-level decks, stairways and accessible ramps and more. DEMOLITION/CONSTRUCTION CLEANUP As part of any renovation project demolition is always one of the first steps. we take care of all demolition and garbage removal associated. DRYWALLING Complete repair and refinish of existing and new drywall on walls and ceilings. ELETRICAL We offer fully licensed services which include complete re-wiring of existing service, knob & tube removal, aluminum wiring, trouble shooting & repairs, radiant floor heat, lighting, pool and spa Hook-ups, Panel & Service upgrades, layout and design. FLOORING We can take care of all your flooring needs; from the subfloor to the installation of carpet, tile floors, laminate or vinyl GARAGE AND SHED CONSTRUCTION Need some additional storage or need some power installed? We can help by adding or upgrading an electrical service, shelving, repairs to existing building to design and build of your new garbage, storage shed, pool house or workshop. GARAGE DOORS Looking to add extra space or replace that old door; We offer full Garage Builds, Door openers, Garage door upgrades, capping, interior access doors, removal and installation. GENERAL CONTRACTING We manage all aspects of the project from start to finish which include; design and planning, drawings, permits and inspections. HANDYMAN SERVICES From minor repairs to your full renovation projects, we can help with it all. HVAC Fully licensed to supply and install new furnace upgrades, fireplaces, air-conditioners, hot water tanks and on demand hot water units. KITCHEN RENOVATIONS Kitchens are the heart of the home, a gathering place for family and friends to cook, eat and entertain. We provide full kitchen remodeling to simply updating your existing kitchen. We can help with the installation of cabinet lighting, new floors, pot lights or even a back-splash. PAINTING We provide services for painting which include; ceilings, interior and exterior walls (brick,wood and aluminum siding), decks, sheds, fences and more.
WEBSITE
http://rightchoicerenos.com/
YEAR ESTABLISHED
2019
NUMBER OF EMPLOYEES
4
RETURN POLICY
Manufacturer warranty
PAYMENT METHOD
Cash/ Cheque
LICENSES
Electrical / HVAC/ Plumbing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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