Arcan Glass

Railings
Mississauga ON L5B 2H4
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HomeStars
Railings
Arcan Glass
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83%

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Reviews for Arcan Glass

Average customer rating:
9.7 10 (12 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Glass Fence (Pool)

I used Arcan Glass for a glass fence with black spigots to separate my pool from my stone patio. Omar from Arcan was amazing to deal with. He was very professional and very detail oriented. The product is beautiful and very well installed. I would highly recommend Arcan Glass.

Approximate cost of services:
$4,000.00
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Sharlene in North york
Sharlene in North york
7 reviews Toronto, ON
6/10

Glass fence around new pool

UPDATE: Regrettably I have an unfortunate update on Arcan Glass. Basically after the wind storm on March 1/21, one of the glass panes shattered. I immediately contacted the owner and he said that it should never have happed and likely due to a fracture in manufacturing - it is under warranty so it will be replaced. I thanked him and then waited. After two months of no news I emailed again and they apologized for the delay and said someone would be in contact shortly. After another month of no contact I emailed once more. They responded saying they would come within the week. They eventually showed up after another text to the owner. Two reps appeared at my door with no notice (good that I was home!) and one of them had a real attitude basically implying that I must have done something to pane and that I should feel grateful that they are replacing it. I was shocked as this was not at all the experience I had with Arcan Glass when it was installed. Not only was he rude he had the nerve to ask me for tools to remove some of the glass from the metal like somehow I should be helping him as he was doing me a favour. I should mention that my son and I handled and discarded all the glass shards back in March. We didn’t remove the glass in the spigots as we didn’t want to do any further damage to the system. In an extremely slapdash-way they replaced the pane. It was very poorly installed and after he left I filmed what he had done and sent it to the owner so he saw how badly it was installed. The owner noted it and apologized for the experience - said it would work for now and when they could, they can put longer metal attachments to make the pane more stable; but for now, it was safe. Again I really had a delightful experience with Arcan Glass (see initial review below), but how this whole situation was handled has really tainted my feelings. I really home the pane gets properly installed soon.

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A real pleasure to work with - they were reliable and punctual, but also extremely understanding when I had to move the date a couple of times due to delays with the landscapers. The crew was super nice and very respectful and friendly. The fence and the work they did was amazing and looks so good - I am so beyond pleased with how it looks. And the price was competitive and fair. In summary, I would strongly encourage to contact Arcan Glass for your glass fences and enclosures. It feels good to support a company like this - thank you so much!

Approximate cost of services:
$9,600.00
1 of 1 people found this review helpful.
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Alejandro in Toronto
Alejandro in Toronto
4 reviews Toronto, ON
10/10

Pool enclosure - Glass fence

These guys were simply amazing and a pleasure to deal with:
- arrived sharp on time to all the appointments (initial visit, measurement, dropping materials and installation)
- were extremely understanding to move the date a couple of times due to delays in the landscaping (rain, etc). On the day of the install, they accommodated too so the stone around the pool could be finished in parallel
- very reasonable pricing
- nice crew who were very friendly with the other crew on site and my kids :-)
- pristine work, looks AMAZING. We're beyond pleased
- left everything clean and tidy when they left

Bottom line: don't look further, and go with Arcan. It's a pleasure to feel the money is well spent and you're supporting a company that respects its customers by taking care of every aspect of their nicely-done job. Kudos and THANKS!.

Approximate cost of services:
$7,000.00
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Company Response

We are speechless, we feel very honored and humble after reading your thoughtful words. It is highly valued and appreciated. Many thanks. And we will be pleased to serve you in the future.

Mark in Etobicoke
Mark in Etobicoke
7 reviews Toronto, ON
10/10

Glass pool fence

Amazing results by the Arcan glass team. The product is great and the service was excellent. Youssef and team made sure to take care of all aspects Until we were satisfied with the results. Happy to recommend.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Mark. it was a pleasure serving you. We highly valued and appreciated your hospitality, understanding, and your trust in us.

Private User
Private User
Private User reviews Montreal,
10/10

Amazing service, effective and effective!

Amazing service and very friendly employees! They were able to install high quality materials inand efficient and effective manner!! Thank you guys!

Approximate cost of services:
$1,000.00
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Company Response

Many thanks. Your words empower us, to keep serving you on the long run.

Private User
Private User
Private User reviews Toronto, ON
10/10

Glass railing

Excellent service from partners Kal & Youssef! Responsive, on time on budget & good quality workmanship. Would recommend highly.

Approximate cost of services:
$3,000.00
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Company Response

Many Thanks Andrew for your professional review. You were very hospital, understanding, and decisive. We will be looking forward to doing business with you again.

Private User
Private User
1 review Toronto, ON
10/10

Glass railing installation

Excellent high-quality tempered glass deck railing installed as we ordered including custom-cut glass to fit stairs. Nicely aligned, no scratches, they got it right. Friendly service, I would definitely hire them again.

Approximate cost of services:
$4,000.00
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Company Response

Many thanks for the awesome review. it was a pleasure serving you. We would love to do business with you again.

Private User
Private User
Private User reviews Toronto, ON
10/10

Pool and patio glass fence

The work finished by the Arcan team was beyond our expectation. We are extremely happy with the look of our glass enclosure to the pool. We were reluctant to have a fence around but for child safety we knew we had to install one. Luckily we found Arcan, which is competitively priced and delivered exceptional quality of work and a beautiful end product. There was an issue one week after the installation (manufacturing malfunction), and the team came without hesitation to fix the issue and find a suitable solution. They truly care about delivering top quality workmanship and customer service, not to mention they are a hard-working and very kind team.

Approximate cost of services:
$15,000.00
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Company Response

Many thanks for taking your valuable time to write this heartwarming review. The whole team is thankful and appreciative of the nice experience at your place. it was a beautiful project despite the obstacles we faced and you had to go through. thank you again, and enjoy your pool.

Private User
Private User
0 reviews Toronto, ON
10/10

Great work ! Better than I expected professionals don’t look further

Perfectionist highly recommended. Professional work. The guys finished my deck in no time. The job was done to my satisfaction.

Approximate cost of services:
$6,000.00
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Company Response

Many Thanks Raji. We look forward to see you soon and start the new project indoors.

Sonia
Sonia
1 review Toronto, ON
10/10

Outdoor glass railings

Very nice company to deal with.
Came when they said they would call me snd do the job.
Very reasonable price.
Thank You Arcan Glass
Look forward to working with you for our balcony railing.

Review has 1 previous version
Approximate cost of services:
$4,500.00
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Company Response

Thank you dear for the supportive words. You were more than understanding and cooperative. We look forward to serve you soon whenever you are ready for the project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arcan Glass

Arcan Glass is one of the largest suppliers of Standard Glass Panels in Ontario. With over 10, 000 Panels in stock, and more than 120 different sizes ready to ship the next day, Arcan Glass has become the biggest supplier of Make to Stock (MTS) glass panels in Ontario. We ...
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