Hired this small business owner Eric to repair leaks on the small front flat roof. This is a new-build that had multiple issues so I went over in details and emphasized that condition of the roof and waterproofing needs to be inspected thoroughly. He acknowledged and provided assurance that replacing the roof will stop the leak. After the repair, just in five months leaks happen again in the same area. He came the first time to inspect and added more sealant to the gap that he thought might have caused the leak. Yet another leak occur just 3 months after his first visit and he ignores my phone calls and messages for the past week now. Avoid this contractor and find another reputable company who not only provide quality work but also who are reliable when it comes to warranty.
- Approximate cost of services:
- $4,181.00
- Company Response
Hi Sumjim
I understand that you wanted to solve multiple issues with a roof that was previously done bad from your builder.
The front flat roof has no leak as we inspected together 3 times after installation.
That's the part that we did and we stand behind it, to be inspected by anyone.
The house has multiple issues with the stucco and windows as we noticed and took pictures.
It's very unfair on your part the way you're trying to blame this on us , considering this is not a roof we did.
After 3 visits at no charge we wish you the best of luck.
As for the part we did we always stand behind it