Diagnosed failed LG dishwasher
Tony was the first to respond to my request for help with an LG dishwasher that would turn on for a few minutes and then shut off.
We found out only after we bought it just how tricky and expensive this brand can be to repair - so we put this request out for offers.
As it turned out the problems with the dishwasher were more extensive than that one issue -- which I mysteriously did not occur on the repair visit. Tony discovered a broken door seal and another, looping issue that indicated a problem with the unit's control board.
He priced out the parts needed for the repair -- unfortunately higher in price than what we had paid for the unit then suggested good brands (based on his experience as a technician) for what was now a necessary replacement.
He quoted what we discovered to be an excellent price for delivery and install of the new dishwasher once we got it.
I very much appreciated Tony's friendly, professional manner and the clear way in which he explained how a dishwasher works and the diagnostic steps he was taking. Definitely, a technician/service provider that I would recommend to anyone needing appliance repair or HVAC services (in discussion with him I discovered that this is a component of his business, as well).
We will be calling him back once our new dishwasher arrives at Lowes for delivery and install and also will look to engage him for an assessment of our central air unit and other further work.
- Approximate cost of services:
- $70.00
- Company Response
Hi Elise, thank you very much for taking the time to put a review for us. It was a pleasure meeting you and we appreciate your feedback.