Water Depot Inc.

Water Filtration & Purification
Corporate Head Office - 92 Commerce Park Drive, Unit 2 Barrie ON L4N 8W8
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92%

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Reviews by rating (past 12 months)

Reviews for Water Depot Inc.

Average customer rating:
9.6 10 (84 reviews)

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ksefton
ksefton
1 review Orangeville, ON
10/10

water softener purchase and installation

Mark and his staff are excellent to deal with. The installation went very smoothly and the softener was installed on time. Mark made sure he followed up after the installation to ensure that we did not have any issues and that we were happy with the service the The Water Depot provided. I would high recommend The Water Depot for any water needs or installation of new equipment.

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Company Response

Thank you Karen for your kind words. I am glad to hear that you are enjoying your Water Softener. Your business is greatly appreciated.

The Water Depot Inc.
https://www.waterdepot.com/

Simon in Aurora
Simon in Aurora
8 reviews Aurora, ON
10/10

Superior Customer Service

Spoke to the owner a month before taking possession of our house. Andy is the type of owner that tries to fit the right solution to us based on what we needed. We booked a month ahead and he should up on schedule. We agreed on the system, which was cheaper that what we were using before and still quite a bit cheaper than a competitor.

What was important was that Andy was local and could service the equipment. Installation went well. Installer should up in the window, was courteous, did not make a mess and explained everything well. We opted to have the external water system excluded from the water softener system. No sense in wasting salt on the grass or washing the car. This added no more than $100 and well worth it

The installer did forget to switch the hot water back, but a quick call and they guided me through it. Had I been more familiar with the system, I could have figured it out myself ;)

Thanks for the superior customer service.

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Company Response

Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

Marcus J.
Marcus J.
1 review Caledon, ON
10/10

Water bottle usage,

This store has a very personal environment and lots of help if you need it.The location is in a great spot. The entrance is close to your vehicle.

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Company Response

Thanks for the kind words Marcus. Water Depot Bolton is a community retail stop. We like to have fun with our customers and appreciate the decision they have made to make us part of the family. See you soon!

The Water Depot Inc.
https://www.waterdepot.com/

streb
streb
1 review Nobleton, ON
10/10

They installed the RO water filter in our house

The work was done quickly and on time. The installer was efficient and informative. He explained the operation and maintenance and answered all my questions. I would recommend them without hesitation

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Company Response

I'm glad you feel that way Jim. We work hard to ensure you have the right products for your needs and it's important you know how it works. We'll see you soon in the store!
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

minni_02
minni_02
1 review Caledon, ON
9/10

Reverse osmosis x2, water softener, iron blaster

Great customer service from store manager Evan and tech guy Stan. Always there to deal with concerns and questions quickly!

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Company Response

Thanks so much! I'm pleased you feel that way. We take our customer queries very seriously. Let us know if you have any further questions or how we can help in any way.

The Water Depot Inc.
https://www.waterdepot.com/

dsammut
dsammut
1 review Caledon, ON
10/10

Office addition

We had a water softener installed.It was installed by Water Depot Bolton and has been working perfectly.

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Company Response

Excellent to hear your water issues were solved. You have the industry leading Water Depot Ironblaster technology installed which is the best solution for problem water. Let us know if you have any further questions.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

Sarah C.
Sarah C.
1 review Orono, ON
10/10

Water Softener System

Water Depot has been great. They have addressed our water quality concerns when no one else could. They have been thorough in evaluating our water and the water treatments and recommendations have been effective.

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Company Response

Thank you Sara. Will be in touch shortly with a permanent solution.

The Water Depot Inc.
https://www.waterdepot.com/

Brian A.
Brian A.
1 review Bobcaygeon, ON
10/10

Water Softener and RO System.

Water Depot did a great job. Very meticulous installation, making sure everything was run neat and clean.

The system has worked without issue for 6 months.

I even received a follow up courtesy call directly from the owner Dan to make sure I was 100% happy with everything.

Highly recommended.

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Company Response

Thank you Brian. Enjoy your system and don't hesitate to call anytime!

The Water Depot Inc.
https://www.waterdepot.com/

dougandnadine
dougandnadine
1 review Omemee, ON
10/10

Water Softener

We had a wonderful experience using Water Depot Durham from beginning to end. Their staff are true experts, very knowledgeable, exceptional customer service, no pressure sales, no additional cost added on to our initial quote. Our water softener was installed quickly and efficiently with no issues or concerns and we have been enjoying the benefits of soft water since. We have been very impressed with Water Depot Durham and would highly recommend them to anyone for their water needs!

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Company Response

Thank you guys! Enjoy your soft water. Call us anytime if you have any questions at all.
Dan
The Water Depot Inc.
https://www.waterdepot.com/

dwheming
dwheming
1 review Orono, ON
10/10

Water treatment system

We had a problem with hard water. Clogged shower heads, stained porcelain , etc. Water Depot tested our water and recommended a system to remedy this. They installed it and the results are amazing. We use much less laundry soap, shampoo lathers up and we don't have a problem with dry skin anymore. They also installed an RO unit for our drinking water. Outstanding. Our water is amazing now.

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Company Response

Thank you guys! If you need help with anything at all, you know our number.
Dan
The Water Depot Inc.
https://www.waterdepot.com/

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Water Depot Inc.

Visit your local Water Depot store. We specialize in water treatment equipment. Everything a home owner could need from Water Softeners, Reverse Osmosis Systems, Iron Filtration, Ultra-Violet Systems, Replacement Filters, Housings and more.

With over 36 locations throughout Ontario, we offer a wide range of products to improve water quality, including:

Water Softeners
Iron Removal Systems
Reverse Osmosis Units
Ultraviolet Systems
Filters and Cartridges
Housings
Home Essential Products
Each of our locations also has an in-store u-fill station that contains pure, clean water and provides you with a cost-effective option for filling up.

Wherever you use water - from your home - to the office – to your hot tub or spa, Water Depot can help!

CATEGORIES
Water Filtration & Purification
SERVICES
Water Softeners Iron Removal Systems Reverse Osmosis Units Ultraviolet Systems Filters and Cartridges Housings Home Essential Products
WEBSITE
https://www.waterdepot.com/
YEAR ESTABLISHED
2001
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
WARRANTY TERMS
1 Year Manufacturer's Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.