I hired water depot to come out and determine the issue I was having with my water softener as well as change the filers in my RO drinking water system. The system is around 15-17 years old and was installed by a company that is no longer in business.
The softener needs replacement and I will definitely be purchasing a new one from them especially with this 12 equal payments offer.
My only issue with is experience is that after their repair guy changed my RO filters something else went wrong (4-way part needed replacement). This required me to bring the whole system in and cost me $70 (part + in-store service fee). I think this should have been caught by the first service call but wasn't.
Overall, the technicians were friendly, clean, and knowledgeable.
After having issues with the 4-way part, the owner of the store took this matter on as a personal matter and was extremely helpful.
Thanks Water Depot Bolton,
Blair
- Approximate cost of services:
- $310.00
- Company Response
Thanks Blair for taking the time for a review. Sometimes when you are not looking for a problem you might not see one. That said, I'm glad we did eventually find the issue and your RO water quality is now where it should be. We take our service seriously and I'm very glad you are up and running.
The Water Depot Inc.
https://www.waterdepot.com/