City's Choice Comfort Air

Heating & Air Conditioning
Terra Cotta ON L0P 1N0
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mkirkey
mkirkey
3 reviews Toronto, ON
10/10

Furnace repair

My furnace began to do stops and starts. It would go on for bursts of 10 seconds and then stayed off for a few minutes. Not the way to heat a house. When the larger heating and air conditioning company that I normally (happily) deal with could only offer a four-hour window that I couldn't break free for I decided to look on-line at Home Stars for somebody with a recent positive review. City's Choice Comfort Air was the winner. I called and Andre worked with me to get me a one-hour window that would fit my schedule. Although he was a little late for the original window he communicated with me all the way until he got to my door. Anyway a diagnostic was performed ($80 charged by Andre while the larger company quoted me $100) and unfortunately the furnace needed a new venter motor. Since my furnace was 11-years-old Andre gave me options of a new furnace (around $3,200) or $600 for the new motor. He explained the immediate gas savings of a new furnace (10-to-15 percent), but also said that there was nothing wrong with my furnace other than the motor. He didn't push the higher end product which I appreciated. The facts were there and he let me decide. I believe Andre is a stand up guy who you can trust to give you a fair opinion and is also very reasonable price-wise. I will be referring him to my friends, neighbours, family and workmates.

Approximate cost of services:
$600.00
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Company Response

Thank you ever so kindly Mike for this honest & informative review! We try to deliver an honest, reasonable & caring approach with our customers, and your review is a testament to that. We will be sure to deliver the same quality service to all your referrals, & we know our future customers will gain confidence in us through your review. Thank you for choosing City's Choice Comfort Air!