Oakdew

I was very happy with the initial installation of an irrigation system, new grass, and landscape lighting about 3 years ago. After that, it was down hill and incredibly difficult to get service in a reasonable time. Every spring, the outdoor irrigation pipes burst and had to be replaced. 2 YEARS AGO I asked for the lighting wires to be buried (as he promised), and for more lights to be installed (which I would have paid for). The work was never done. After that, several lights in the front and back burned out (while still under warranty), it took months to finally get someone from Oakdew to visit. They said the lights were defective and they took the lights away and only brought some of them back. The transformer box fell from where it was installed (which was completely inaccessible) and my outdoor backyard lights have not worked in several months. I am still missing about 5 lights that were never replaced. I have tried to be patient with Derek, but I have now emailed over 20 times. The last email from Derek was from June 29th, replying to my email and asking how many lights needed to be replaced. I outlined everything and sent pictures. No reply. I have clearly been taken advantage of and I would not recommend this company.

Derek was awesome when responding quickly and efficiently to my sod request. He literally got back to me the same day and was able to visit my property and provide a detailed and thorough quote! This was very much appreciated as no other sod providers were able to visit my house that quickly and provide a detailed PDF quote with pricing breakdown.

Not only was Derek the most cost efficient option for new sod install, he also allowed for various forms of payment (cash, debit, credit, interac, etc) and there was no deposit required. This may seem like a small thing but again other providers were forcing us to put down deposits to secure dates and were not accepting credit as a form of payment. I liked the flexibility in payment options that Oakdew provided.

I was able to communicate with Derek throughout the day via email or text and he always answered any questions or concerns I had...usually within a few hours tops. I even asked if he could come back to the house and provide a quote on landscape lighting and he also did that with no issue even though I was unable to afford it at the time.

Derek and team were able to take out our existing grass, apply top soil, and level the land out before putting down the new sod all before the end of April. This was much appreciated as I knew he was extremely busy up to that date and even the day of.

I would not hesitate to recommend Derek and Oakdew Irrigation,Sprinklers & Lighting & Sodding for your sod, sprinkler and landscape lighting needs. Derek and team were very professional and even after the sod has been installed, he has been there to give me advice and follow up.