I called Otto to perform an Annual Furnance Maitenance for our townhouse we just moved into as I wanted to ensure it was in good working condition before the winter months. It was easy to book the appointment with Otto and he let me know via text when he was arriving. He was thorough with all of his checks and explained all his them as he was doing them. He was open to my many questions and was respectful through the whole process. I would gladly recommend his services .
I booked Otto from The Hot and Cool Guys through Jiffy to fix my A/C unit during a heatwave. He made himself available the next day, was communicative & professional, arrived with all necessary parts for the repair & had everything fixed in 15 minutes. He was exceptionally friendly & answered any questions I had. He will be my first call for my next HVAC issue! True professional!
Thank you for the awesome review Laura! We at the hot and cool guys appreciate your business. It you have any questions or concerns at all, always feel free to contact us directly
Thank you Otto for the great service and speedy response. Your help with disconnecting my gas service enables me to build a bar in my basement where I can drink at everyday!
Thank you for the great review! Looking to work with you again, good luck on the rest of the man cave
We had a humidifier in our home that wasn't doing the job, so we bought an Aprilaire replacement online. We called the HVAC guy we'd used in the past but he said he didn't like installing that type, and refused to come. I searched Homestars, put out requests to 4 companies. Two said they install only their own units. The third said they could do it two weeks later.
Otto from The Hot and Cool Guys was my fourth call. He asked for photos of the new unit, and said he'd come by that very evening. He come by exactly when he said he would, he was personable and respectful, and offered a second opinion about our old unit. Our replacement kit was missing parts, so he said he'd collect the components and return two days later to install. Two days later, he came back and completed the install efficiently. He showed me how he'd patched up the holes from the previous unit, told me why he'd selected a different position for the new one, showed me the new setup and how to work it, explained maintenance, and even pointed out problem areas that I should monitor on my furnace.
I am very happy with the service we got from The Hot and Cool Guys, and we'll definitely call Otto again when we have any heating or cooling issues.
It was a pleasure meeting you and your wife shelane, we at the hot and cool guys thank you for your business and wish you and your family a happy new year!
I hired Otto at The Hot & Cool Guys to replace my humidifier and to service my furnace. He was highly communicative and answered all of my questions, prior to booking the job. Otto arrived on time for our appointment, and he was a pleasure to work with (thanks for wearing shoe booties, without me having to ask!). He explained everything that he was going to do, and he walked me through all the steps of what I would need to do to ensure my new humidifier operates properly. Otto also did a full furnace servicing, as it had not been done in quite some time. Thanks for being easy to work with, Otto!
Thank you for the awesome review Dawn. We at the hot and cool guys very much appreciate your business!
Otta and Brad were great. They arrived when they said, were courteous and professional and answered all my questions. I felt comfortable with both of them in my home and they ensured that I had heat and a great new furnace today. I would highly recommend Otto and team and thank him for his help today. I will definitely use him for ongoing maintenance of my new furnace.
Thank you for hiring the hot and cool guys Nancy , it was a pleasure meeting you and angel, she was such a great dog, we'll see you next year for that yearly maintenance
I called up the hot and cool guys from there high rating on this site. Otto's communication and service are excellent as is his value and pricing. He truly deserves the high scores. It if clear to see he has the work ethic and drive to continue to build and maintain his reputation.
Seriously, call them!
We at the hot and cool guys are always happy to be there for our clients, thank you for your business!
Otto is a consumate professional. Timely, knowledgeable, informative, skilled service. Otto informed me of a potentially dangerous situation of which I was unaware, resolved the issue and gave future avoidance info.
Will definitely use this company again and gladly recommend.
Another emergency, leaking humidifier water connection. Minor flood ensued. Otto came quickly, replaced the unit with a more stable one, no mess, completed in less than a half hour. Big relief, once again hot/cool guy to the rescue. Thank you Otto!
Thank you very much for the great review and having the hot and cool guys at your home, it was a pleasure meeting you and getting that furnace winter ready, see you next year!
The Hot & Cool Guys approach every home like it is our own providing trust worthy, professional, timely Maintenance and Installations at the most competitive rates in the Industry! Having experience from Large Corporations, we take that same experience and customize it to your liking. We will be sure to keep your home and family Warm during the cold winter months, and cool during the scorching summer days. Feel free to get in contact with us for your free estimate!!!