Great West Radon Ltd.

Asbestos, Lead, and Radon Removal
Calgary AB T3G 2P6
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Great West Radon Ltd.

Average customer rating:
10 10 (8 reviews)

Sort by

Private User
Private User
Private User reviews Calgary, AB
10/10

Radon remediation Homestars!

Just a quick review about Great West Radon Ltd. Very professional, extremely diligent, and a phenomenal job well done. We have recommended them to everyone we know. Jordan and his team completed everything exactly as they promised and have followed up a few times to ensure all is still well. If Radon remediation is not completed in your home yet, give them a call. It will save your life.

Was this review helpful?
Company Response

Thank you so much for your kind review of Great West Radon, we sincerely appreciate clients like you!

Private User
Private User
0 reviews Toronto, ON
10/10

Radon Mitigation

After finding out we had very elevated levels of Radon in our home we had hired Great West Radon. Not having much previous knowledge of how the process works in regards to Radon mitigation, one of the qualities we noticed right away was Jordan's ability to educate to have us understand what exactly needs to be done. Jordan was extremely professional from day 1 and was very diligent in making sure everything was done the right way. We were extremely impressed in how clean the job was and great follow up to make sure we were satisfied. The company is highly educated and professional as it shows. I would highly recommend this company to anyone looking for anything Radon related.

Was this review helpful?
RR
RR
1 review Calgary, AB
10/10

Radon experience made easy

Like most Radon experiences, ours was a bit of a scary surprise. Great West Radon educated us on our situation, priced out a quote quickly and was able to install a mitigation system that’s so well integrated we can hardly notice it. I’m very happy with their service and would certainly use them again!

Was this review helpful?
Company Response

Thank you so much for your great review of our business. We really appreciate working with clients like you!

Private User
Private User
Private User reviews Calgary, AB
10/10

Radon Mitigation

Jordan was price competitive and did an excellent job on the mitigation. Radon went from 200+ to 30. He was well organized, did a very neat installation and left the worksite clean. I have recommended him to a number of friends and family.

Was this review helpful?
Company Response

Thank you so much Ian for your kind review of our business. We appreciate your positive feedback and your many referrals to Great West Radon. It is a pleasure working with clients like you!

Private User
Private User
0 reviews Calgary, AB
10/10

Great West Radon - Awesome Job!

We had no idea we were living with high concentrations of radon in our home and found out about it from a friend who had recently purchased a home in a Calgary NW community. He told me that he was going to move into his new home after the “radon mitigation” was complete. This comment sparked me to ask about what radon is and why he would need to mitigate. He filled me in, and I also asked him who was helping him fix the problem. Great West Radon (GWR) was doing the job and he had nothing but good to say about his experience.

After this conversation I did some further reading on radon and purchased a radon detector (Corentium Home by Airthings, Radon Gas Detector) from Amazon. Once we had the detector in hand we began testing and were shocked with the readings that we got over the next several days. The World Health Organization suggests a safe building would have an annual average residential radon concentration reference level of less than 100 Bq/m3 and for Health Canada their max number is 200 Bq/m3 . Needless to say, when we started seeing our short term number (peaked at 1,710 Bq/m3 ) and a long term average of over 800 Bq/m3 we picked up the phone and called Great West Radon.

Dorothy was the person at GWR who took our call, and she was very informative. She let us know about the effect of weather (pressure changes) on radon readings, amongst other things, and we booked an appointment for a site visit the following week. During that week we saw numbers as high as 2,150 Bq/m3 and our average increased to around 1,300 Bq/m3. Typically, the recommended test period for radon should be about 3 months, but with numbers like these we decided that we needed to act sooner than later.

Jordan was the technician from GWR that came out for the site visit and to quote the radon system. He was great at explaining how radon gets into a home and what they could do to reduce the levels. At no time did we feel that Jordan was pushy or salesy, he simply did a walkthrough of the house while explaining to us the process of how they would help us get our radon levels to an acceptable level. After the visit, we received our quote (that evening) and it was not a hard decision to move forward with GWR. They booked us in for the following week which brings up another good point. GWR has a great online portal for clients and everything you do with them (from scheduling, to invoice, to receipt etc.) is available online and emails are sent for each step of the process.

On the date of installation, Troy and Gary (GWR installers) showed up exactly on time. They were professional, clean, and excellent to work with. Troy went out of his way to explain the installation process along with answering any questions we had. We have an in-floor heating system in our basement with 5 zones and finding a suitable installation spot was no easy task. The guys took their time and didn’t rush the job, they found a great spot and installed the system with great attention to detail. They had a lot of gear to bring in and laid down mats to protect our carpet and kept the install clean and tidy from beginning to end. I’ve worked with a lot of building contractors (plumbers, framers, electricians, roofers etc.) in my lifetime and have to say that these guys were one of the best to work with and that the quality of their work is exceptional.

Once the installation was complete we reset our radon detector (takes several hours) and woke up this morning to a reading of 77 Bq/m3 . Troy had indicated that it could take a couple of days for the levels to drop but given our previous numbers we are absolutely thrilled. I’ll have to update this review in a few months to see where we are at, but I am confident the system will keep our levels down.

I would recommend Great West Radon to anyone concerned about radon or dealing with a problem like ours. Thanks for the great service!

Was this review helpful?
Company Response

Thank you so much for this very detailed documentation of your entire experience! These types of details and explanation of the full process really help clients understand everything involved in Radon testing and Mitigation. We are so grateful for clients like you who help grow our business because of reviews like this. Working with you was a pleasure.

Wmsawchuk
Wmsawchuk
0 reviews Calgary, AB
10/10

Radon Gas Mitigation Service

Jordan from Great West Radon is friendly, experienced and efficient. He visited our home and walked my wife and I through the mitigation process and answered all our questions. The day they showed up to install the gas mitigation system he and his assistant were polite and respectfull and they completed their work in about 5 hours. Jordan kept me updated on how things were going throughout the installation process to ensure I was comfortable that the mitigation system would work as expected.

Was this review helpful?
Company Response

Thank you so much for your review of your experience with Great West Radon! We appreciate clients like you detailing the process to help others make their Radon mitigation service provider decision!

RyanV
RyanV
2 reviews Calgary, AB
10/10

Fantastic Radon Mitigation System Install

Jordan and his team are fantastic, from quotation through to install. He really takes the time to help explain all of the details before you sign up for the install. They show up on time, the work is done very well, very clean and professional installation, and they do an excellent job of cleaning up all of their debris after the job is done. The results in terms of radon levels are also outstanding, from well over 200 to below 20. I am very happy with this work and would easily recommend Great West to anyone I know.

Was this review helpful?
Company Response

Thank you so much for your review of your Radon mitigation service. Clients sharing their experiences helps others feel confident in making their decision to solve their high Radon problem. We appreciate clients like you!

Private User
Private User
Private User reviews Calgary, AB

First Review

10/10

came in to get rid of my Radon issue

I live in a condo and the association wanted to test for radon so they selected my unit. After 3 months I sent in the test and found out my reading was over 255. Health Canada says anything over 200 should be dealt with. I contacted Great West Radon and Jordan came over to have a look. He explained about radon, how to mitigate it, and exactly what they would do. His quote was a little less than some of the others but he also did not try to up sale like the others. I finally went with him and I am glad I did. He arrived exactly when he said he would, was the total professional while in my house, and when they left it was as clean as when they arrived. Once completed he did another test and the reading was less than 10. The real test will be in a few months after I do another long term test to ensure that the readings are low. The fan he used is so quiet, it is in the furnace room but I could have it in my bedroom and I would not notice. Great job Jordan.

Was this review helpful?
Company Response

Thank you so much for your great review of our work in your home. It is great clients like you that make what we do so rewarding. Thank you for taking the time to share your experience of our business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great West Radon Ltd.

We are a C-NRPP certified Radon measurement and Radon Mitigation company with an unmatched dedication to our clients.
We are educated, trained and insured to ensure your home is as safe as possible for you and your family. Lowering indoor Radon levels leads to a drastic decrease in long term
lung cancer risk, especially for young children and people with respiratory issues.

CATEGORIES
Asbestos, Lead, and Radon Removal
PRODUCTS
Long Term Radon Test Kits Digital Radon Monitors Radon Mitigation Services
SERVICES
Radon Mitigation Services 96 Hour Radon Assessment (real estate)
BRANDS
Airthings Radonova
SPECIALITIES
Radon Mitigation Services Client Service
WEBSITE
https://www.greatwestradon.com/
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
E-transfer, Cheque, Major Credit Cards
LICENSES
CNRPP, CARST, ITC Thermography
MEMBERSHIPS
CNRPP, CARST, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes- Please ask for more details
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.