AspenClean

House & Apartment Cleaning
Vancouver BC V6B 2Z4
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79%

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Reviews by rating (past 12 months)

Reviews for AspenClean

Average customer rating:
9.4 10 (56 reviews)

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Private User
Private User
Private User reviews Vancouver, BC
10/10

Cleaning Service

I have used several cleaning services in the city and AspenClean's crews are the most consistent and most thorough. They do a good job of training their people. Team #8 did a great job today!

Approximate cost of services:
$220.00
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Company Response

Thank you so much for your feedback! I am happy to hear you are satisfied with our home cleaning services.

I will pass your kind words to the team!

Private User
Private User
Private User reviews Vancouver, BC
10/10

Team #8 did a phenomenal job!

The women on team 8 were prompt, professional and very thorough. My house looks and smells great and it was a relief to get back from work and have everything so clean. I hope that I get them the next time I hire AspenClean.

Approximate cost of services:
$300.00
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Company Response

Hi there!

Thanks so much for your feedback of our Home Cleaning Services! The team will be so happy to hear your positive feedback and that they did a great job!

We hope to hear from you again in the near future!

Private User
Private User
Private User reviews West Vancouver, BC
8/10

House looks great

team 9 was great, polite, on time and did a very thorough job

This service is on the expensive side, but over all pleased and will continue on a regular basis

Approximate cost of services:
$420.00
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Company Response

Thank you for your feedback and for using our home cleaning services, I will share your kind words with the team.

I'm delighted to hear that you will continue using our service on a regular basis, When using our services on a regular basis we offer a lower rate if you would like some more information on this please call the team on 1.855.925.9900 or send an email to vancouver@aspenclean.com.

Looking forward to hearing from you!

Bliss in Vancouver
Bliss in Vancouver
0 reviews Vancouver, BC
10/10

Thorough and professional

It was not cheap, but team #8 did a great job on our very dirty, post-reno home. They were professional and thorough. They arrived in the given time window and even finished 10 minutes early. I highly recommend Mario, Claudia and Carlos.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Company Response

Hi Bliss,

Thank you for your feedback it is appreciated, We will pass your kind words to the team.

See you next time!

Private User
Private User
Private User reviews North Vancouver, BC
10/10

Very Reliable

Team 10 is very reliable and does a great job! They are always on time, efficient and leave the place spotless. I would recommend them to others and have done so.

Approximate cost of services:
$170.00
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Company Response

Hi There,

Thank you very much for your kind words, I will share this review with the team!

Looking forward to seeing you again!

Neri in Vancouver
Neri in Vancouver
1 review Vancouver, BC
10/10

Team 12 was outstanding!!!

I have had other cleaning services in to my home. The AspenClean team (team 12-Francisca, Paloma, Brisa and Maribel) was far superior to other services in every way; they cleaned in areas that literally had not been cleaned in years and that was WITHOUT BEING ASKED!!! They cleaned behind my washer and dryer!! They arrived as scheduled, took the amount of time that was estimated for cleaning and my house has never looked or smelled so clean.

Approximate cost of services:
$475.00
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Tim from Port Coquitlam
Tim from Port Coquitlam
6 reviews Port Coquitlam, BC
9/10

Monthly cleaning

I've had "Team 5" from AspenClean Tri-Cities coming to our place monthly for almost a year now. They are great -- coming back home after they have been is like walking into a freshly cleaned hotel room! I'm not normally home when they visit but the times our paths have crossed they've been friendly and cheerful. I was initially skeptical about the "hippy dippy" aspect of the AspenClean cleaning products, but I have to say that it's nice not being overwhelmed with overly scented chemical smells when the cleaning is done. I recommend AspenClean to everybody who is looking for a cleaner.

Approximate cost of services:
$300.00
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Private User
Private User
Private User reviews Vancouver, BC
10/10

condo clean up

Had Team 12 today. Everything was spotless when I came home
Everything dusted and shone. Bathrooms and counters in kitchen and washroom great.
Could not be more pleased with this team.
Thank you
A longtime client
Asha Fraser

Approximate cost of services:
$136.00
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Company Response

Hi Asha,

Thank you very much for the review.
We look forward to continuously providing you with a service you find so pleasing!

Thanks again, and all the best.

Monica in Vancouver
Monica in Vancouver
2 reviews Vancouver, BC
2/10

Condo cleaning

They sent 3 people. One cleaned the ensuite bathroom, one did the guest bathroom and one did the kitchen. Each spent the whole 2 hours doing only that. The ensuite bathroom had to be redone by a follow up call after I sent photos of the areas not done. The person doing the kitchen cleaned the stove top, washed the cutting board and took away the recyclables. He did not clean the sink, counters or refrigerator. Just before leaving, I pointed out that they did not do the vacuuming. He used my Miele vacuumed and clogged it up with something large. He then finished the job with their vacuum.

I booked their carpet cleaning service at the same time, for a different date. The man came with outdated equipment that was inadequate for doing the deep clean as advertised. I had deep stains that were brought to the surface after a carpet cleaning about a month ago. The carpet cleaning should have removed them. The equipment used this time was too old and did not resemble any professional carpet cleaning machine.

Approximate cost of services:
$550.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Private User
Private User
Private User reviews West Vancouver, BC
10/10

Home cleaning

AspenClean team 10 did a great job cleaning our mother's home! We would definitely recommend them to anyone looking for a thorough professional service. Thank you very very much, AspenClean!

Approximate cost of services:
$360.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for this great review of our services! We are happy to help! I will pass on your praise to the team :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AspenClean

AspenClean is the premier home cleaning service for conscious consumers. We have been providing residents in Vancouver with a natural home cleaning alternative since 2003 and have since expanded to Calgary and Toronto. Our award-winning service is delivered by a team of professional, diligent and trustworthy staff and is also ...
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