They sent 3 people. One cleaned the ensuite bathroom, one did the guest bathroom and one did the kitchen. Each spent the whole 2 hours doing only that. The ensuite bathroom had to be redone by a follow up call after I sent photos of the areas not done. The person doing the kitchen cleaned the stove top, washed the cutting board and took away the recyclables. He did not clean the sink, counters or refrigerator. Just before leaving, I pointed out that they did not do the vacuuming. He used my Miele vacuumed and clogged it up with something large. He then finished the job with their vacuum.
I booked their carpet cleaning service at the same time, for a different date. The man came with outdated equipment that was inadequate for doing the deep clean as advertised. I had deep stains that were brought to the surface after a carpet cleaning about a month ago. The carpet cleaning should have removed them. The equipment used this time was too old and did not resemble any professional carpet cleaning machine.
- Approximate cost of services:
- $550.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?