Avenue Road Renovations

General Contractors
Toronto ON M5M 2Z7
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HomeStars
General Contractors
Avenue Road Renovations
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64%

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Reviews by rating (past 12 months)

Reviews for Avenue Road Renovations

Average customer rating:
7.1 10 (42 reviews)

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lisa20
lisa20
0 reviews Toronto, ON
10/10

Interlocking and front porch

Zac and his team came in to do the flagstone on my porch the guy is removed are old wooden steps put new concrete ones in and started to install Flagstone. they were about 50% completed and my husband and I really did not like the colour that we chosen. Zack did not give us a hard time at all ripped it all off and start it over with new stone. We then asked him to do are interlocking in front of the stairs. We couldn't be happier. We found Zack through our kitchen contractor and we are so happy with the work and will recommend him to friends and family.

Approximate cost of services:
$8,500.00
1 of 1 people found this review helpful.
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Company Response

thanks for the review. we are so happy how this turned out. what an outcome!!

gorden.sally
gorden.sally
0 reviews Toronto, ON
10/10

Roof

Our Roof was in desperate need of replacing are 25 year old shingles. Zac and his roofing crew did a great job and and a good clean up. We are very happy with the roof.

Approximate cost of services:
$9,400.00
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Company Response

thank you for your review. you are a pleasure to work for!!

jordanross
jordanross
0 reviews Toronto, ON
10/10

Full Basement Renovation

Avenue Road renovations price the job quickly and fairly. they started when they told me they would start and completed the job on time. The work was done as discussed and promised. We were pleased to do business with a trustworthy contractor.

Approximate cost of services:
$76,000.00
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Company Response

thanks Jordan for the review. we are happy you love the basement. and put the trust in us.

Steise in Toronto
Steise in Toronto
1 review Toronto, ON
0/10

replace deck railing

Horrible, Unprofessional and Dishonest - Over promised and under delivered. Took my $1000 deposit May 6th and didn’t do the work. Ignored my emails and phone calls and after promising to refund my deposit on July 2nd, I’m still waiting for the cheque. Stay away from this company if you want any actual job done. Very disappointed by this bad actor.

Approximate cost of services:
$2,000.00
4 of 4 people found this review helpful.
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Company Response

thank you for your review. a member of management will be in touch with you.

Craig from North York
Craig from North York
2 reviews Toronto, ON
0/10

Front Porch and Stairway

We hired Zac and his dad last summer to redo the stone on our front porch and stairway. Upon completion of the job there was a cracked stone and loose bricks which Zac assured me he was coming back to fix. We paid them in full as they were trustworthy during the process. And then *poof*, he disappears. It has been over a year now with countless emails and phone calls to Zac. At one point earlier this spring he did finally get back to me to say he was coming to fix it, but as was his track record, a broken promise.

Zac can claim this review is for "another company" - York Mills Construction -- however it is basically the same company under a different name. Zac is the common person between both companies and he cannot be trusted. Never hire him regardless what his company name is.

Approximate cost of services:
$20,000.00
7 of 7 people found this review helpful.
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Company Response

your review is intended for another company.

RSVP
RSVP
0 reviews Vaughan, ON
10/10

Backyard interlocking renovation

This is the second time we've used Avenue Road renovations. We found them based on the location of our home. If we knew Zack had a home stairs profile we would have reviewed him much sooner. Zack was Hands-On and was at arhaus supervising for 90% of the job. We would definitely recommend them and we will be using them in the future again.

Approximate cost of services:
$16,800.00
0 of 1 people found this review helpful.
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Company Response

thanks for your review. it's customers like you who make the work place fun.

Heather in Toronto
Heather in Toronto
0 reviews Toronto, ON
0/10

BEWARE OF THIS COMPANY

HORRIBLE EXPERIENCE AND QUALITY OF WORK. ABANDONED THE JOB SITE AFTER CALLING THEM OUT ON THE HORRIBLE WORK. WONT RETURN PHONE CALLS OR TEXTS. IF ANYONE WANTS FURTHER INFORMATION, PHOTOS AND PAPER TRAIL OF THE MESSAGES PLEASE FEEL FREE TO CONTACT ME AT HFREEMANTLE@GMAIL.COM

Approximate cost of services:
$10,000.00
5 of 5 people found this review helpful.
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Company Response

you failed to mention that 90% of the job was completed. there was one week delay with the installer, in the construction business stuff like this happen all the time. I had a new installer come by to talk with you to organize finishing the remaining work. Again you failed to mention in the review that you had my work ripped up and hired another contractor to do the work at this point. You are in void of my contract., your review has been escalated for further investigation. you also failed to mention that you liked my work so much throughout the process that you hired me to do another job.

B. in Toronto
B. in Toronto
1 review Toronto, ON
2/10

Stairways, front porch

The work was quickly done after the contract was signed. However many gaps between the stones were left untreated. My husband was nice enough to make the full payment first as Zac promised his team will come back to fix them, two months past, they have been ignoring our calls and emails.

Approximate cost of services:
$2,500.00
3 of 3 people found this review helpful.
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Company Response

work was cleaned up as per work order. We apologize if there was any inconvenience this may have caused.

Jesse in Toronto
Jesse in Toronto
1 review Toronto, ON
3/10

Front Steps Repair

Bad customer service. Left behind a big mess. Okay product.

I hired Avenue Road Renovations to repair stone front steps. The contract stated that the services would commence 10 days after signing, but they did not begin until a month later. The work itself appears well done, and the price was fair. However, the crew dumped the waste material into the flower beds. I contacted the company to request that they return and clean up, but they have ignored my phone call and emails.

I would not recommend Avenue Road Renovations, particularly to anyone who values passable customer service.

Approximate cost of services:
$850.00
3 of 3 people found this review helpful.
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Company Response

thanks for your review

adam M.
adam M.
0 reviews Toronto, ON
10/10

Driveway

Zac and his crew lifted all the interlock on my driveway, regraded the slope and reinstalled the existing stone. It looks incredible now. Thank you Zac and team!!

Approximate cost of services:
$6,200.00
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Company Response

thanks Adam.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Avenue Road Renovations

Precision. Punctuality. Commitment to Excellence. Avenue Road Renovations is a leading Renovation Contractor in the Toronto area. I provide my clients with a comprehensive approach to contracting and specialize in a wide range of services. Since I started out in 2011, I’ve been committed to my clients needs and satisfaction. ...
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