Avenue Road Renovations

General Contractors
Toronto ON M5M 2Z7
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General Contractors
Avenue Road Renovations
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63%

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Reviews for Avenue Road Renovations

Average customer rating:
7.1 10 (42 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Main Floor Renovation

My wife is a member of a local Facebook community group, this is where she found Avenue Road Renovations. From start to finish our job, was always being worked on and always on time. They said 6 weeks and 4.5 it was completed. the work is outstanding!!!! Zach and your whole team, my wife and I would like to thank you and can't wait to do the master bath next year.

Approximate cost of services:
$68,000.00
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Company Response

thanks for the outstanding review.

Private User
Private User
1 review Toronto, ON
9/10

Snow removal

We have been satisfied with the snow removal service we received this winter from Avenue Road Renovations. They are well priced and responsive to our requests. Our driveway and walkway have been cleared of snow multiple times this season within a reasonable amount of time after snowfall. I would recommend them to friends and family for sure and would happily use them again next season.

Approximate cost of services:
$375.00
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Company Response

thanks for the review. goes a long way. happy to be at service

ADF
ADF
4 reviews Toronto, ON
1/10

Inferior work quality and terrible customer service

Zachary is the type of contractor who gives them all a bad rep. He is unreliable, responsive when he feels like it, the work was completely inadequate. Manages to pick up payment without delays but put our job off for weeks and weeks. When it didn’t last one winter due to poor work, took MONTHS for it get repaired (not convinced it ever actually did).
I do not recommend anyone get a quote from him or give him or this company your business.

Approximate cost of services:
$5,000.00
3 of 3 people found this review helpful.
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Company Response

who is this. I think you have the wrong contractor.

PetterSPO in Toronto
PetterSPO in Toronto
0 reviews Toronto, ON
10/10

Kitchen

We found Zac on our street he was doing work on our friends house a few doors down. We are so happy with the work Avenue Road Reno has done on our kitchen. He was fair, clean and always on time with the time frame. His trades were easy to work with and cleaned up the best they can for working in a reno environment. We will be using Avenue Road (Zac) for all our reno's going forward.

Approximate cost of services:
$39,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Petter thanks got the review and look forward to doing many more projects with you.

Les
Les
1 review Toronto, ON
10/10

Main Floor renovation

A couple years back Zach did our front interlocking Stone.

We saw him working on our neighbours home and said we're looking for a main floor renovation. he quoted us a fair price and we got started because of our past experience. the work was great the workers were skilled tradesman and Zack supervised each day. We're happy we ran into Avenue Road renovations again.

Approximate cost of services:
$54,000.00
1 of 1 people found this review helpful.
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Company Response

hi les thanks for the review and what a main floor we created. 😀

tracyw
tracyw
0 reviews Toronto, ON
10/10

Basement bathroom

We had such a great success with doing work with Avenue Road Reno. Zack and his crew did a phenomenal job doing all the work on time and within our budget. Our bathroom looks amazing.

Approximate cost of services:
$17,000.00
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Company Response

pleasure working with you Tracy

rossleo
rossleo
1 review Toronto, ON
10/10

Kitchen renovation

Back in March our master bathroom above our kitchen bath overfilled overnight and leaked into our kitchen. In the morning there was a disaster. Zack was the only one to answer are distressed call at 6: 30am. He said he was sending his crew out right away to get things cleaned up and ripped out.

he worked with our insurance adjuster to get us exactly what we wanted to replace our kitchen in a timely matter.

We are so satisfied with the work and how everything was done by individual masters of their own trades.

We will recommend Zack and Avenue road renovations to our family and friends and use him in the future for our next major renovation next summer.

Approximate cost of services:
$56,000.00
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Company Response

thanks Ross for the review. we are so happy with how the outcome of the kitchen turned and we look forward to doing future business with you.

Marina
Marina
4 reviews Toronto, ON
1/10

Left Customer Unhappy and Vanished

We had a small job to do in our front yard and looked for someone on Kijiji, which is where I found this company (should have been a red flag!). But with decent reviews on Homestars and just a few bad ones, we decided to meet with Zach's crew to get a feel for them as people. We met with Zach's father a few times and Zach was initially very responsive and seemed eager to get started on the job. So we have decided to go ahead and hire them by giving a deposit. The job was: lay down stone at walkway, remove existing soil in both beds, remove existing tree stumps and roots in both beds, plant 6 new trees, lay down black mesh, and cover with mulch. This was a 2 day job and while Zach was never even involved (assuming he was too busy), he hired another company to do the job for him. He did this without our consent and pretended like the guys work for him. Meanwhile, the guys that actually did the job for us, gave us their business card. This is how we knew Zach hired someone different without letting us know. This was disappointing to find out. Once the job was done, Zach immediately asked for final payment. Although we told Zach there were a few items we were not happy with, we paid him in full, as he assured us he would have the job fixed the following week. The crew he hired did bare minimum. The contract clearly stated that the old roots of a few old trees were to be dug up and removed. This was never done and was covered up by soil. We found weeds growing out of the soil about 2 weeks after the work was done and realized that the stumps and roots were left untouched. Also, the mesh laid down was done poorly as you can see in photos. As some other people mentioned in the previous reviews, Zach took our money and now does not return any of our calls or emails. He did return my call once only to say that he is coming off of a crazy week where he was partying and celebrating his engagement. This was several months ago and no word since then. We have now hired legit people to fix the poor job Zach and the people he hired did. We've had to take someone to court in the past and know the process and our rights. It takes a bit of time, but so worth it. We gave Zach what is considered an appropriate amount of time to fix the job, but unfortunately he decided not to engage, or even respond. We must hold these contractors responsible for the dishonesty we often experience as a customer. Otherwise, they will do it over and over and get away with it. If anyone wants to clarify anything about what I have mentioned above or inquire about the company's response to me, you can email me at: mdegteva@hotmail.com. I will be happy to discuss our project.

Approximate cost of services:
$7,000.00
2 of 2 people found this review helpful.
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Company Response

Hi Marina,

Thank you for your review we take all good and bad reviews seriously.
what kind of business would I be running if I didn't have a volume of happy and unhappy customers. to correct you we actually met through home Stars. I have the email correspondence. you failed to mention that you were very happy with the job when done and nothing to do with a sub-trade doing your work. are outdoor landscapers are under contract from March to October 31st with us this is how we are able to provide fair pricing. when hiring a general contractor I'm not sure what you were expecting. your job required a multiple of different trades to do the work. Our site Foreman Alex was on site everyday supervising workers and Zac was there throughout each day. unfortunately I disagree with your claim of being unhappy. things were completed on time as promised and as you wanted them. If you were so unhappy why did you pay final balance. unfortunately there is no way to stop weeds growing. we lay down weed barrier and topped it off with black mulch as per our contract. I met with you after the final payment was made and you explained to me that there were some things that needed attention. I discussed with you that if these wanted to be done there were extra cost. this is where you become unhappy. I find it quite unfair, because unfortunately people who are unhappy have such a motive to go online and review a negative situation. our company has done over a hundred jobs this year and I only wish 90% of the review requests I send my happy customers don't actually take the time to review the business. but again when there's a negative experience there's more of a motive to go online. I sometimes wish there was a website where contractors can put reviews up about the clients they work with to give an idea for future contractors what they are in for good, bad or Fair homeowner experience.

I leave the option open if you would like me to fix the work before or after the winter I'm happy to do so at the cost I initially set.

thanks
Zachary
Avenue Road Reno

Vicki in Toronto
Vicki in Toronto
4 reviews Toronto, ON
0/10

Run, Run, Run - Do not hire this company

Start date was June 26, but something always came up. We were just about to terminate the contract on July 23rd, when the product was delivered. We thought they would be done in just a few days. We did not see or hear from them for 5 days. They did not answer emails or phone calls. When Zachary finally showed up he installed three stones INCORRECTLY and left for the day. After three more no shows, when he finally showed up with more excuses about why he could not do the work, we decided to fire him. SPARE YOURSELF AND DO NOT HIRE THIS COMPANY.

Approximate cost of services:
$3,000.00
3 of 3 people found this review helpful.
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Company Response

feel free the contract info@avenueroadreno.com for the truth. thanks.

John h.
John h.
0 reviews Toronto, ON
10/10

Main floor Renovations

Talk about efficiency!!! Zac had guys I'm there the next week. Things went so smoothly, we are so pleased we went with Avenue Road Renovations.

Approximate cost of services:
$58,000.00
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Company Response

thanks for the kind words

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Avenue Road Renovations

Precision. Punctuality. Commitment to Excellence. Avenue Road Renovations is a leading Renovation Contractor in the Toronto area. I provide my clients with a comprehensive approach to contracting and specialize in a wide range of services. Since I started out in 2011, I’ve been committed to my clients needs and satisfaction. ...
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