911 Appliance Repair Services

Evgeny was the first vendor to respond to my request for quotation on HomeStars, and most of our communication thereafter was timely. The washer/dryer were delivered several days sooner than expected, and since I wanted them to be installed ASAP Evgeny offered to reschedule the installation for the next evening (a Friday). Knowing we had a dinner party that evening, he was able to come even earlier than promised with a second installer, since the machines were too heavy for just one person to lift. It was obvious that Evgeny and his assistant were very experienced installers. They brought with them some extra hoses and couplings in case they weren't supplied with the machines, and they stacked and installed the machines without having to reference the instructions. After installing the machines and gave them a test run. They left our laundry room as clean as it was before they started.

Then Evgeny leveled our dishwasher so the middle drawer wouldn't keep sliding out. He noticed an installation bracket and a screw were missing, so he supplied replacements.

I was very satisfied with the job, and 911 Appliance Repair Services' price was the best of the three quotations I got through HomeStars. I would use them again.