Shademates Inc.

Shutters & Blinds
Vaughan ON L4K 1L3
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HomeStars  >  Shutters & Blinds in Newmarket  >  Shademates Inc.  >  Power blinds on 4 windows
Alex Balikoev
Alex Balikoev
5 reviews Toronto, ON
0/10

Power blinds on 4 windows

Must say that the power blinds they sell are complete garbage and I would suggest staying away. We had them installed on 4 windows in our house and were promised that they will work on a single charge for at least 30 to 60 days. After the installation batteries lasted for a maximum of 4 to 5 days and needed recharging. We were told that this was very unusual and were promised replacement batteries. We waited for over 2 months to have the batteries replaced. The installer was only able to replace batteries on 3 out of 4 windows because new batteries were larger and one of them did not fit one of the windows. New batteries worked a bit longer but did not last for more than 10-12 days. We were promised new batteries once again. After several months and many messages Vadim (who sold us the blinds) stopped responding and disappeared. Several months after the replacement of the batteries 2 out of now 3 operational blinds stopped closing all the way. The amount of stress these blinds caused in our day to day lives was a bit too much. Looking for an extension cord before going to bed just to close your window because the battery ran out again go a little too overwhelming. We ended up taking them off and throwing them away. Vadim seems to only know how to deal with straightforward installations but once the problem with the product arises he disappears. Don't waste your time and money.

Approximate cost of services:
$1,000.00
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Company Response

Dear Alex, we appreciate all feedback about our business whether it is positive or negative. In this situation however you are not telling the whole story. We tried to resolve your situation several times, we never took full payment, only a deposit which we offered to refund and were refused. Vadim has worked diligently to resolve all concerns and issues and we put in a lot of time trying to make you happy. Unfortunately the outcome might not be ideal, however you did not pay for the product or services rendered. If you would like to reach to us to have a constructive conversation as opposed just bad mouthing a business online we will happy to entertain.