The detergent dispenser on my dishwasher broke. I called Certified Appliance Repair, based on the good ratings that they had on Homestars, Google Reviews and the Better Business Bureau. Garit arrived within a couple of hours of my call. He assessed the problem and gave me a possible two step solution. The first step was to completely replace the dispenser unit. If that didn’t work, then the circuit board would need to be replaced. It was a laddered cost. The service charge for the initial call was rolled into the cost to replace the unit. If that didn’t work then that cost would be rolled into the cost to replace the circuit board. I decided to proceed. The part arrived the next day and Garit returned at 3:00 PM to complete the work. He worked very logically and professionally to remove, replace and test the new unit! Success, it worked! I found him to be very calm and pleasant to deal with and he left everything neat and tidy. I will certainly use Certified Appliance Repair for future appliance service and repair needs.
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- Company Response
Marg, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.