JNJ Water Treatment

Water Filtration & Purification
Guelph ON N1H 8G6
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95%

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Reviews by rating (past 12 months)

Reviews for JNJ Water Treatment

Average customer rating:
9.8 10 (44 reviews)

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tyron
tyron
9 reviews Toronto, ON
0/10

Water softener install

Shawn initially seemed very knowledgeable and responsive. We were concerned that he was located in Guelph but he said he services Toronto all the time and it would not be a problem. He was aggressive in pushing us to buy a 2 tank system when we asked for a 1 tank (later learned it was because he only had the 2 tank system in stock and it was cheaper/easier for him). When he arrived it was clear we needed a 1 tank system so he had to come back the next weekend. After the install we learned from our doctor that our daughter cannot consume the extra sodium in the water. So we asked him to come back and re-route and re-program the device (a quick job that we offered to pay for). He became hostile and refused to commit to dates and has left us high and dry. We now need to find another player to complete and correct his work. We understand we changed our request but we are very disappointing he has been so hostile and evasive as he promised follow up service (even from Guelph) would be good.

Review has 1 previous version
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Company Response

Thanks Tyron!

Happy C.
Happy C.
0 reviews Guelph, ON
10/10

Water Softner

Outstanding. Quick and clean. Excellent communication throughout the entire process. Very Happy with their work and the product.

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Company Response

Thank you!

Geoff
Geoff
0 reviews Kitchener, ON
10/10

Water softener replacement

Shawn was very professional and I’m happy with the quality of the installation and his follow up to ensure everything was working well.

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Company Response

Thanks Geoff!

Tyron  in Guelph
Tyron in Guelph
0 reviews Guelph, ON
10/10

Combined water softener and chlorine filter

Shawn is polite, efficient and knowledgeable and unlike a lot of contractors, he is very picky about the products he installs. This was a toronto based job but he popped in for Guelph and did the job quickly and cleanly and knows his stuff. His pricing was very competitive.

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Company Response

Thanks a lot Tyron!

Bob B.
Bob B.
1 review Guelph, ON
10/10

Water Softener, Dechlorinator and RO water

JNJ is highly recommend, understands the needs of the customer and explains how to address customer’s needs. Very professional and accommodating. Save a lot of money and was able to buy a reliable water system. As a customer I was treated very well and he has been able to provided what we need. Workmanship is good, they clean up while working and keep the area tidy. Good job!

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Company Response

Thanks Bob!

Cameron
Cameron
0 reviews Guelph, ON
10/10

Water Softener

Shawn did a great job installing and educating us on the product. It works great and we are very happy the services provided and professionalism that we received. If I ever need any other future projects done I will be going back.

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Company Response

Thanks a lot Cam! Great meeting you!

Samantha
Samantha
0 reviews Guelph, ON
10/10

Water Softener Replacement/Installation

Shawn was amazing, excellent service, equipment is top notch! He was helpful and provided quick and knowledgeable service! Highly recommend!!

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Company Response

Thank you very much Samantha!

Louie
Louie
1 review Brampton, QC
10/10

Water Softener and Dechlorinator

Shawn was very efficient, clean and reliable. He showed up when he said he would, completed the job on time and did not have to be "watched over". He may not have known but I was quite sick with a cold at the time and I appreciated him bringing an assistant because I was not up to "getting my hands dirty". I lay on the couch and felt confident with his ability to do a great job. I was not disappointed and would gladly recommend him.

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Company Response

Thanks a lot Louie.

Raj
Raj
0 reviews Guelph, ON
10/10

Water softener and RO installation

Shawn was polite and courteous. He gave me a good price for a great product. He was on time, completed the installation in a professional manner and provided a full demo of the unit. I highly recommend Shawn!

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Company Response

Thank you Raj!

Brad
Brad
0 reviews Mississauga, ON
10/10

Water softener and water filtration (reverse osmosis)

Shawn did an amazing job with the installation, despite the fact we have an old house with wonky plumbing. The products supplied were high quality and the installation were perfect. The price was better than the competition.

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Company Response

Thanks Brad!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about JNJ Water Treatment

Welcome to JNJ Water Treatment
Committed to providing great quality services so that our customers become our most powerful advocates.
Call us today to discuss what is possible.

CATEGORIES
Water Filtration & Purification
SERVICES
Softeners Reverse Osmosis Iron Filters UV Filters De-Chlorinators
WEBSITE
https://www.facebook.com/pg/jnjwatertreatment/about/?ref=page_internal
YEAR ESTABLISHED
2011
PAYMENT METHOD
Cash, Cheque and e-transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.