Eco Icon

Heating & Air Conditioning
Newmarket ON L3Y 2S6
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86%

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Reviews by rating (past 12 months)
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Reviews for Eco Icon

Average customer rating:
9.5 10 (22 reviews)

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Den
Den
6 reviews Newmarket, ON

First Review

0/10

furnace broke

Furnace broke (-20c weather), called up Bobby early morning (seems like a nice guy when talking on the phone) and made an appointment for 5pm. Calls me around 5pm tells me he's backed up and to call someone else (who can I find at 5pm to come the same day?), tells me he'll 'keep me in a loop'. Texts me around 9pm that he won't come and that's it, no follow up the next day or anything.

Approximate cost of services:
$1.00
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Company Response

Hello Denis,

Firstly, we would like to apologize for not being able to make it out to your home that same day. I understand your frustration, especially during these cold months. Unfortunately, in a time where everyone is suffering as a result of this weather, operating as usual is quite hard.

We ask for your understanding considering the fact that Bobby personally called you multiple times throughout the day to keep you informed and also even attempted to troubleshoot the furnace through the phone free of charge as a common curtesy since we were the installers. He did not by any means leave you in the dark and continuously kept you informed throughout the day. He even advised you earlier in the day to call another company as there are 24h services for emergency no heat calls because he suspected a delay in being able to make it to your home in time.

Once again, we thank you for your consideration.

The Management Team.

Frank in Maple
Frank in Maple
12 reviews Toronto, ON
10/10

Furnace and whole home humidifier

Very quick turnaround - Bobby came in, estimated and got the work done within 2 days. There were a couple of minor issues once they left, nothing urgent, but Bobby treated everything as if it was. Called him and he showed up by that night to figure out the problem and had it fixed quick! Great work, great customer service - they're my new go-to team!

Approximate cost of services:
$6,000.00
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cb canada in Mississauga
cb canada in Mississauga
0 reviews Newmarket, ON
10/10

Install two split AC units in a rental building

Great work from explaining the options to the brand of units to a great price
Installation went very well one day (long day) job and all done professionally
Looking good outside and inside and tested units working great

Approximate cost of services:
$6,000.00
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Private User
Private User
Private User reviews Markham, ON
10/10

Replace kitchen stove exhaust outside cover

Bobby gave me the call first. He quickly quote me the price immediately from the phone. Although this is a very small job, and he is willing to help me out. Looking forward for your services on exchange my AC and Furnace next year

Approximate cost of services:
$150.00
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Private User
Private User
0 reviews Toronto, ON
10/10

Excellent service from Eco Icon

Excellent service from Eco Icon. Bobby came to our house to replace our furnace and was incredibly professional and clearly explained his findings. Would happily recommend Bobby for any HVAC needs.

Approximate cost of services:
$0.00
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Private User
Private User
0 reviews Toronto, ON
10/10

Lennox Air Conditioner

Had my 15 year old a/c replaced with a new Lennox a/c. When the installation was complete, the area they worked in was also left very clean. A friend of mine who came to look at the job a week later, confirmed it was done properly and very neatly.
As a result, I referred Eco Icon to relative, who also was very happy with her install also. I highly recommend Eco Icon. Very professional and honest, which is hard to come by.

Approximate cost of services:
$2,600.00
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Antonella in Québec
Antonella in Québec
0 reviews Bradford West Gwillimbury, ON
10/10

Ac installation

We were referred to Econ Icon from one of our neighbours, and we would definetly refer them to someone else. Their services and pricing were great. They even brought a mat to lay on the floor to avoid making a mess.

Approximate cost of services:
$0.00
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Kevin Kim in Newmarket
Kevin Kim in Newmarket
0 reviews Newmarket, ON
10/10

Water Heater/Air Conditioner

Bought a new tankless water heater, and air conditioner from a week ago. Eco icon could not have been more professional, prompt, and courteous throughout the whole installation. They had gone beyond expectations compared to what I have experienced in the passed from other HVAC companies. Thank you!

Approximate cost of services:
$500.00
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Ahmed in Toronto
Ahmed in Toronto
1 review Toronto, ON
10/10

Air Conditioner Install

Bobby and his associate Sina arrived on time, and did a clean and professional job. Even offered to sweep up the dust in the basement. I highly recommend Bobby for any HVAC work and will be recommending him to family and friends. Thanks!

Approximate cost of services:
$2,200.00
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BAX Security
BAX Security
1 review Hamilton, ON
10/10

Tankless Water Heater

Our tankless heater installation was done fast and professional. They arrived on time, were very polite and friendly, clean and orderly. We are extremely satisfied with the service. Would recommend them highly.

Approximate cost of services:
$0.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Icon

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioner, Boiler, Furnace, Ductless-split, Tankless water heater, water heater, Humidifier, Circulator, Water Softner, Water Filter, Hepa Filter
SERVICES
All HVAC related services Repair, Service, Installation residential and - Ac and Refrigeration
BRANDS
Navien, Rheem, Carrier, Goodman, Lennox, Keeprite
WEBSITE
https://ecoicon.tech
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Cash, E-transfer, Finance
LICENSES
TSSA, Refrigeration, Gas Fitting
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Standard 1 Year Minimum, Minimum 5 Years Parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.