Gotcha Covered Markham

Drapery & Curtains
Markham ON L3T 3A9
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Drapery & Curtains
Gotcha Covered Markham
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95%

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Reviews for Gotcha Covered Markham

Average customer rating:
9.8 10 (13 reviews)

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Elwin from Vaughan
Elwin from Vaughan
36 reviews Vaughan, ON

First Review

10/10

Blackouts are different than room darkening drapes

Peter was great. He is a courteous and professional human being. He was quick and responsive throughout the process from the quotation through to the installation. He was patient with us with all our questions during the quotation phase. The installation was delayed longer than he anticipated due to the manufacturer. Peter did provide updates throughout the manufacturer delayed timeframe. To provide a better idea of the timeline: a) June 17, 2019 for in-home free consultation b) June 29, 2019 for written quote c) July 2, 2019 – signed back quote and 50% deposit paid d) Aug. 6, 2019 for installation & final payment.

Peter is the gentleman that came to do the quote and I was surprised that he was also the person doing the installation, especially given that he did it alone. I would have thought that the job would be at least a 2-person job given that the blackout drapes are quite heavy.

In case you like the aesthetic look seen in the pictures & you want to select the same options, the bedroom with the bunk bed has blackout drapes with the Lounge pattern & B1258 Zinc colour. The other room with the two side windows without any drapes has blackout drapes in the Aussie pattern & Stone colour. And the “finials”, which are those things at the end of the bars holding the drapes up, is the “Bird Cage” option.

Although 100% better than the room darkening drapes (DIY job) we had previously in the bunk bedroom, I still wish that the blackout drapes were better at blocking all the sunlight. For both those rooms, those windows face West and since the bunk bedroom is a kids’ room, it is difficult for them to sleep as the room can still be fairly bright. I understand Peter’s physics explanation that light does not bend around corners. And I know I do have high expectations, but I do feel like the sunlight is reflecting off the walls & ceiling especially near the top and letting in more light than I would like.

The drapes were a bit wrinkled upon installation and Peter did state that the wrinkles would naturally come out over time especially for the blackout drapes that we got since the weight of them would naturally pull the fabric down and flatten out the wrinkles. After about 1-year since the drapes were installed, the wrinkles are less, but I still notice some wrinkles that have not come out.

1 of 1 people found this review helpful.
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Mike in Toronto
Mike in Toronto
1 review Markham, ON
10/10

Project

Great work! dedication ! Good quality as well! I recommend Gotcha Covered Markham! totally Satisficed!

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Nighat
Nighat
0 reviews Vaughan, ON
10/10

Blinds defective pully system replaced and curtains put up

Peter was amazing as he was the first one who was actually with a positive attitude. Told me my problem of faulty mechanism of the blinds could be solved. Kept me updated every step of the way. When he came to out them up again he was extremely efficient. I am glad I found him and was able to get my blinds up and working again!!!

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Company Response

Yes, Nighat is right, sometimes is just the positive attitude that makes the difference, also some problems need special resources and I am glad I had those resources available for my customers. Thank you for sharing with others your experience with the quality and promptness of our services, Peter, www.gotchacovered.com/markham/

Lauren M
Lauren M
4 reviews Newmarket, ON
10/10

Blinds throughout home

Peter was amazing right from the get-go when I put out a work request on this site to find someone to make a custom Roman blind out of a shower curtain (no joke lol). He was so responsive and the blind was completed very fast. He came and installed in promptly. I was so impressed with his work that I had him come back a few weeks later to quote me on the entire second and third floor. Amazing job, so fast, great pricing and product. I will be having him back for the remainder of my home as well as my cottage. Highly recommend!

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Company Response

Thank you so much for taking the time to share your opinion about the quality of my services and products, myself as a supplier I am impressed with your approach to this sort of home improvement projects, decisive, following up on each step and being prepared - appreciate it

Paul in Toronto
Paul in Toronto
2 reviews Toronto, ON
10/10

Great Job

The guys do their job perfectly, they are real professionals. I enjoyed interacting with them. The quote was reasonable and the work was completed in a short time. My best recommendations.

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Company Response

Thank you, appreciate your opinion about us and taking the time to share it with others, again thank you for hiring us for your home improvement projects

Martin in Toronto
Martin in Toronto
0 reviews Toronto, ON
10/10

Motorized Roman Blinds

Peter did an excellent and thorough job in helping us select the blinds we wanted and installing them. He was helpful and communicative throughout and showed us a number of options. He even sent us a requote, at a substantial saving, when he found a cheaper solution. We appreciate his attention to detail and his friendly manner. Thank you, Peter!

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Company Response

Martin and Leslie are amazing customers, they knew what they want and that helped me to provide the perfect solution to their request. This is my goal, customer full satisfaction, which is based on the quality of the relationship we share. Thank you! Peter

Ganesh
Ganesh
1 review Markham, ON
10/10

Window shades

Very prompt to respond to my query. Very responsive to questions and stuck to planned schedule. Very happy with Peter’s service

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SS
SS
0 reviews Toronto, ON
8/10

Motorized blinds

I had custom blinds installed in the master bedroom. The sales and selection process went smoothly as did the installation. Any adjustment that were required were attended to.

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Av
Av
3 reviews Richmond Hill, ON
10/10

Drapes used as room dividers

Peter and his team made this project simple, affordable, and done to my exact specs. I cannot express enough about how smooth this project went from start to finish. Very knowledgeable, professional, and understanding of your needs. The price and quality cannot be beat, that's a fact. If I have any other similar projects, without hesitation I would call Peter. If you want proof of how nice his work is, ask to see Av's drapes. Better than I envisioned.

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Company Response

Av,I am speechless, thank you so much for your words and thoughts - I am proud of making you, my customer, so content about my work, that's the best I can expect - I am happy to end year 2018 with perfect jobs and happy customers like YOU, again greatly appreciate your review.

mgmglassman
mgmglassman
1 review , ON
10/10

Installed an electric metal shutter on our cottage

Peter was professional and did an excellent job. The quote was reasonable and the installation timely.

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Company Response

We at Gotcha Covered are focusing on Customer satisfaction, and that is build on constant contact with our customers, providing the best solution for their requests, listening to their needs and offering services and products that exceed expectations on each and every job we complete. We offer quality and we won't settle for less. Thank you so much for taking your time and letting other know about how serious we are about what we do.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gotcha Covered Markham

Gotcha Covered is a well known brand and us as franchisees, continue the quality and high commitment of offering and installing the best services and products in window fashions industry. As well, we are One Stop for all customer needs in window coverings and we offer interior design and product selection in the comfort of customer's home, office, or any other work or life environment. Gotcha Covered offers, interior and exterior solutions, covering the whole range from hard treatments, shutters and horizontal blinds, to soft sheer shades, roller shades, soft treatments, sheers, drapes and top treatments. To complete the view, Gotcha Covered offers bedding solutions too. Window treatment is a critical and very noticeable part of our environment, be it home or work. There are lot of science and design options when we want to control light coming and privacy and last but not least to integrate all that in existing or future interior design.

CATEGORIES
Drapery & Curtains, Shutters & Blinds, and Blinds Cleaning & Repairing
PRODUCTS
Shutters, Horizontal and vertical blinds, sheer and roller shades, natural woven shades, sheers and drapes, hard and soft top treatments.
SERVICES
Installation, old blinds removal, cleaning and repairs
BRANDS
Sun Glow, Sol-R, Maxxmar, Graber, Shade-O-Matic, Hunter Douglas, Lafayette, Horizons
STYLES
Manual, cordless and motorized, shades, controlled with cords, chain loops and hand remotes
SPECIALITIES
Roman-shades, drapes and panels, motorization and combination of window shades and soft treatments
WEBSITE
http://www.gotchacovered.com/markham/
YEAR ESTABLISHED
2016
RETURN POLICY
All final products are custom, that doesn't allow return of approved orders
PAYMENT METHOD
e-Transfers, cheques and credit card
LICENSES
Gotcha Covered
MEMBERSHIPS
Markham Board of Trade, LeTip International
LIABILITY INSURANCE
Yes
DIPLOMAS
Professional Eng. of Ontario
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Combined with supplier's warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.