Mister Bathroom

We had a laminated floor water damage that typically occurs as water moves into the gaps between pieces of flooring before penetrating the layers of thin, pressed wood board that make up the flooring. Not only did Robert fix our flooring issue, but he also made our bathroom looks nice. We had new tiles and fresh paint done for our small bathroom renovation. Their services are highly recommended!

Yoni and Robert did an amazing job on our bathroom despite several challenges that our home built in 1870 presented. Yoni came out to give us a quote promptly and scheduled the job the next week. Everything was completed on budget and on schedule -- which is always a delightful surprise with renovations. Very happy with the new bathroom!

In short - BEWARE.
We trusted the many great reviews of Mr. Bathroom, and I sincerely wish we hadn't.
We had our bathroom reno scheduled for the week before Easter. When we realized this, we contacted to Yoni to ask if this was going to be an issue and if we should delay, and he assured us it was no problem. In the end, the team cut MANY corners.
Firstly, as the tile work was done first, thankfully it was reasonably well done. However, it became obvious that the team was rushing by the third day. On the 4th day at about 9:30pm, the team called us upstairs to say they were finished the job. in order to help you understand just how poorly done the "finished" job was - a list of what we saw:
- the metal finishing piece on the tile baseboard was cut and left as a jagged, sharp piece on both sides of the vanity (someone could've easily gauged their skin on it)
- the clear silicone all along the tub looked terrible and showed a large gap between the tub and shower tiles
- the toilet was not level and was wobbling back and forth
- the towel bar was not level
- towel hooks were loose
- shower bar was not installed properly
- there was NO grout at all in several places along the baseboard - the bathroom door actually did NOT close at all because the threshold was far too thick and not installed properly
- we could see through the paint in some spots, again, just a sloppy job
After pointing out some of these aspects that were immediately visible, we told the guys that considering all of the issues, they would have to come back. The next day my husband called Yoni to report that we had several concerns about the "finished job" and his response was "Why are you calling me? Call the other guys."(verbatim).
In the meantime, we realized that our brand new tub also had a chip in it which was not there when it was unboxed. When we mentioned the chip, Yoni's response: "Well, such is life!! So, you have a chip in your new tub." We had a tense conversation and when he left I was astonished at how extremely rude and unprofessional he was with us.
The following day, Yoni came by again and brought another employee along to have a look. Following this, he actually called to apologize, said that we were right to be upset, that the job was extremely poorly done, and he promised he would take care of us. In the end, a few things were rectified and fixed, however not everything could be.
When it came time to pay the bill, we were offered a somewhat reasonable discount for the troubles and we settled up. However, upon closely examining, we realized that the allowances for the tub ($300) and taps ($80) were never credited back to us and should have been. When we addressed this, Yoni tried to pretend that this was actually because of the discount and he would draft a new invoice deducting those expenses off of the discount offered. This was another fight, and he reluctantly agreed to refund the allowances that should have been taken off the bill in the first place.
Because the guys had put white silicone on top of the clear rather than doing the job properly, we now we have mould/mildew collecting between the white and clear silicone. I recently contacted Yoni about this and he is refusing to stand by his work and re-do the silicone. The "warranty" advertised on the website is entirely a false claim; they will not fix the issue that is resulting because of a terrible job done in the first place. I have seen other bathroom renos that are completely mould free in the tub/shower area after 5, 6, 7 years and this is less than a year after our reno.
Things that cannot be fixed:
- our showerhead, taps, and tub faucet are not in line at all
- vanity is not level
- dented tile framing, metal finishing along the tub wall
We are irritated, disappointed, and left with a mess that is our responsibility to fix because Yoni does not stand by his work. I'm glad that this clearly hasn't been everyone's experience, however I felt I had to share ours just in case you are second guessing your choice to settle on Mr. Bathroom. Thank you for reading.

We were so excited to have our bathroom renovated. The process and schedule that they follow appeared to be the least invasive and most efficient. Having a house that is over 100 years old meant we were overdue to replace the old clawfoot cast iron tub. Unfortunately the owner did not come out to take the measurements and the shower stall is very small. We had to pay extra to have a custom made glass enclosure installed. Well, that delayed the completion date by a week. The shower stall is so small, I have to stand sideways in it. The owner, Yoni, did state that it was on him, but that was the end of it. The worker, Fitzy, seemed like a nice guy. He worked late every day and cane in on the weekend to make sure the job was done. Unfortunately, I cannot recommend them.

I have mixed feelings about this company. I really liked the people, including the owner, but they do work very fast, so much so that sometimes quality of workmanship lacks. Overall they did an OK job on the bathroom but the few issues that came up and had to be redone because of the speed they were working at was:

1. The bathtub was initially installed not level and it was until I pointed it out they corrected it.
2. The vanity we bought was installed but not level so I had to shim under one leg to get it sitting even.
3. The tile work was not the best and you can see uneven grout lines.
4. The caulking was not too great either as the bead was not an even line.
5. And finally during the installation they damaged the brand new bathtub that we installed by chipping it. I did ask the owner is the guy coming back to fix it and he said yes, but that was almost a year ago now. I'm not holding my breath.

They did organize someone to come and fix the bathtub, but the person who "fixed the bathtub" actually made the tub look worse that the chip they were trying to fix.

When I asked about the so called 10 year warranty the owner said he does not offer that anymore because people don't re-caulk every year.

I wish I could give these guys a higher rating but to be honest the work was average and we supplied all the material and the total was still more that $10,000 as they advertised.

Mister Bathroom did a great job on my bathroom reno. Yoni is very well organized and operates an efficient, professional business. Very responsive and easy to communicate with, he performs on time and on budget. He assigned David to our project and David demonstrated the same high level of professionalism. David worked hard and long every day. His skills are exemplary; he is truly a master tradesman. I recommend Mr Bathroom whole heartedly!!

Is this an okay review for Mr.Bathroom?

We absolutely love our new bathroom. We had a very positive experience with Yoni, Robert and Fitzy. Yoni is extremely clear and responsive and pricing for the work was fair and transparent. Yoni was great at responding to texts and emails. Robert and Fitzy did the actual work and were punctual, polite and efficient, they worked 8am to 6pm every day, even working at the weekend to ensure the job was finished on time. When there was a small issue, it was dealt with immediately to our satisfaction.
We recommend Mr. Bathroom Ltd. and would hire them again. I wish they renovated kitchens as well as bathrooms.

A wonderful transformation from a 1987 bathroom to a modern 2021 bathroom. We changed the vanity, bathtub, vanity mirror, toilet, lights, and tile ( walls and floor) . There was great communication between Yoni ( owner) and ourselves and David who used his skills worked a full day usually 9-7 and completed the job within the promised 5 days. Totally satisfied and thrilled with my new bathroom!!!

Yoni's team (David & Rex) were amazing. They were professional, on time each day, answered questions, and there quality of work was awesome. Yoni's company does as it says on website and gets the renovation done in a week.

Yoni and his team are amazing! We had our main bathroom renovated and they were so patient with our questions and ensuring we had the best experience possible. I could not be happier with the end result.