Remodel Construction Company

General Contractors
Toronto ON M5R 2E2
Write a Review
Write a Review
Website
HomeStars
General Contractors
Remodel Construction Company
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 8 timesBest of 2020winner 8 times

Reviews for Remodel Construction Company

Average customer rating:
9.9 10 (181 reviews)

Sort by

Matthew
Matthew
3 reviews Ajax, ON
10/10

Balcony roofing, drainage and deck

The balcony off of our master bedroom was built completely wrong by the builder causing water to accumulate on the floor of the balcony rotting the wood deck and creating a swamp. Chris came up with a creative solution on how to fix the drainage problem without a complete rebuild and worked with us when we were initially unhappy with the aesthetic look. Chris is a joy to work with and is always open, honest and clear in his communication even when it might not be news you want to hear. We have now used Remodel on multiple projects and wouldn't use anyone else for any of our future work.

Was this review helpful?
Company Response

Matthew,

Your balcony water and drainage problem that you were having was definatly one of our most challanging projects that we have completed.

Sometimes during renovations we encounter situations that required additional work to be completed because of how the job was originally built.

At Remodel Construction we believe that proper and honest communication along with properly explaining these situations to our clients is the only way and the right way to deal with these situations.

Its been quite a few years since we first worked for you and we appreciate your loyalty and faith that you have in our Company.

Thank you for your kind words about our team.

Chris

Private User
Private User
0 reviews Pickering, ON
10/10

Basement Renovation

The quality renovation Chris and his team performed on our basement exceeded our expectations.

The job was finished ahead of schedule. The team was friendly, polite, punctual, inquisitive and respectful to our needs.

They also went above and beyond what we expected, paying extra attention to detail, without being asked.

It was obvious to us that they took great pride in their work.
We would highly recommend Chris and his team for any renovations.

Was this review helpful?
Company Response

Your basement looks absolutely fantastic the difference from before we started to jow it looks now is incredible. We are really pleased that you are so happy with comlleted look and that our team exceeded your expectations.

Before we start any of our renovations we prepare and plan by ordering materials in advance to the start of the project this enables us to stay on time. We also only work on a limited number of projects at one time this enables us to have a dedicated team at your fine every day from start to finish. Its important for us to communicate with you during the project because this too helps us solve any issues that may arise and answer any questions that we or you may have and it also helps keep the project running smoothly.

Our team of employees and our subcontractors try to make sure that all small details are addressed and not left unfinished and if we do miss something we are only a phone call or an email away to address anything we missed once the job is completed.

At Remodel Construction we take pride on all our Renovation projects and treat your home like we would our own. Thank you very much for your business and we look forward to seeing you again in the future.

Chris, Dexter, Marko, Tim, Joe and the rest of the team.

Kim
Kim
3 reviews Ajax, ON
10/10

Range Hood Install

Chris and his team were great, my range hood stopped working and new one needed venting outside. I had some challenges trying to find the right hood for the 24 inch gas range and cabinet to fit the range hood. Chris was helpful providing options and resourceful when the gas pipe needed to be relocated. Chris picked up the cupboard, a great option for this job. I appreciate the attention to detail with this install and repair work done with plaster/painting afterwards. A job well done by Chris and his team and definitely call on him again when I have more work to be
done.

Was this review helpful?
Company Response

Hi Kim,

There were some challenges when it came to installing your new range hood however there is a saying we like to use in this business and that is "there are always solutions ". Once we were able to overcome the obstacles everything else went smoothly and the finished look looks great.

We try to ensure that all the small details are taken care of before we leave the site and the job is completed. Leaving a clean and tidy job site once we are finished is important to us as well.

We are pleased to hear that you will definitely call on our company again in the future.

Thank you for your business and testimonial about your experience with our team for your renovation project.

Chris, Dexter and the entire Remodel Team.

Mel
Mel
3 reviews Ajax, ON
10/10

Kitchen Renovation

We have worked with Chris and his team in the past, which is why we hired them for our kitchen remodel. While his quote was higher than some of the others we received, the piece of mind in knowing that the work would be done on time/on budget was valuable. Chris is an excellent communicator; the job was originally booked to take place in March but pandemic-restrictions postponed the start. Chris was very good about keeping us apprised of changes to the work-schedule, and let us know well in advance when decisions needed to be made.
It is unreasonable to expect such a large renovation to go off without a hitch, but thankfully when problems/changes came up Chris offered solutions and ensured that we were ultimately happy with the final result.
Though I could write much more about this experience, I will simply end by saying that the team at Remodel Construction are neat, considerate, and professional. Their work speaks for itself.

Was this review helpful?
Company Response

Mel your kitchen looks fantastic and wow what a difference when you look at the before and after pictures.

Its really a pleasure to work for you again and to know that you have such faith in us and know that we will complete your renovation to your satisfaction because of previous jobs we have completed your you and other family members in the past. At Remodel Construction we will not be happy until our clients are completely satisfied with any part of your renovation.

Remodel Construction has been in business for a very long time and we have learnt what is important to our clients. 1. Our clients want us to deliver exactly what we say we will that's why we put in our contracts exactly what will be included in your renovation. 2. Our contracts come with a dollar amount which will be the final amount at the end of the project unless there are changes during the renovation and if there are changes we will issue a change notice along with additional charges and or credits. This way you will know at the end of the job exactly what is to be owed, there will be no surprises at the end. 3. When we start your project we are there every day until the job is fully completed, we do not leave to start another project. you have a dedicated crew on site daily. 4. We like to provide our clients with regular updates to the status of the renovattion this helps us stay on time and can help solve any issues quickly should they arrise.

In construction from time to time situations will arise or something will not go quite as planned or mistakes can happen. We will always make sure that our customers will be full satisfied at the end of the job and provide a full warranty for every project. At Remodel Construction Co we stand behind our work. Once we have finished your renovation we are just a phone call or an email away should you need anything.

Thank you Mel for your repeat business and your testimonial about your experience with our company for your kitchen renovation. We hope that you have many years enjoying your new kitchen.

Chris and the entire team.

Private User
Private User
1 review Toronto, ON
8/10

Supply and install duct for hood ventilation through brick veneer. Install hood vent.

Workers were clean and respectful of property. Work was completed in a reasonable time frame. Work was done well.

Was this review helpful?
Company Response

Hi it was nice to meet you and your husband. We always take care of our customers property by treating it as we would our own home. We do this several ways by covering your flooring and using lots of light poly on your belongings to keep the dust from setting on surfaces. Tidying up once are done is something that we take pride in doing by leaving your house the same as it was when we started.

The duct work for your existing range hood that was what we were originaly hired to install was completed in one day. The new hood that you ended up purchasing after the fact I explained that once you received the hood I could arrange with our electrician to have it installed however it could take a few days depending on current workload at that time, which was approximately 3 days.

We are really glad that you were happy with the work that we completed for you.

Thank you for your testimonial about your experience with our company.

Chris, Richard, Tim and Dexter.

Private User
Private User
0 reviews Toronto, ON
10/10

Electrical work

The best service, quality and personal interaction money can buy. Thank you Chris and Richard for everything. Amazing finished product. Incredible timeliness. So pleased.

Was this review helpful?
Company Response

It was a pleasure to work for you both. We try to provide quality workmanship on all of jobs because we believe that every job deserves it.

Personal interaction is also something that we integrate into the overall renovation experience along with providing regular updates as to the progress of your renovation and what the next steps will be. This help you understand exactly what's going on and when we will be finished and provides you with opportunities to discuss any questions that you might have.

Thsnk you for your testimonial about your recent experience with our company.

Chris, Richard and the entire team.

Private User
Private User
0 reviews Toronto, ON
10/10

Bathroom & Laundry Room

I was extremely pleased with the work done, professionalism of Chris & his trades people from punctuality & care given to my home. From start to finish I was nothing but impressed & would not hesitate to use Remodel Construction again, in fact I plan in the fall to have his team renovate my kitchen!!

Was this review helpful?
Company Response

This is not the first project we have completed for you and it's great to hear you will be having us back soon.

Thank you for your kind words and compliments about our team during your recent renovation project.

We treat your home like it's our home by protecting your floors with the right kind of flooring protection and ensuring our job sites are left clean and tidy daily.

Being on time and showing up every day is something that we know our clients value and have come to expect from expect from us and our sub contractors.

Thank you for your repeat business and we look forward to seeing you again soon.

Chris and the entire Remodel team.

Mark
Mark
4 reviews Pickering, ON
10/10

Bathroom Vanity Replacement

This was some repeat business with an amazing company. We wanted our vanity replaced and placed the order before the COVID-19 lock down. Chris did a great job keeping us updated on the status of the lock down and emailed us as soon as he got the green light for the government to open up again. Very quick service and always a clean job. Highly recommend.

Was this review helpful?
Company Response

Mark it's been a pleasure getting to know you over the last couple of years since we started working for you.

Unfortunately we had to delay the project several weeks due to the province wide shutdown but once we could resume operations we took care of you just as soon as we could. We are able to provide quick service because of the great sub contractors and our excellent staff we have as part of our team.

Thank you for your kind words about our company and thank you for continuing to use us for your renovation projects.

Chris and all the crew.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water leak

Resolved leak quickly and repaired in one day Very efficient and professional crew. Chris and crew did an extensive Reno for us last year with spectacular results, we did not hesitate calling him for this job. Highly recommend what ever your needs

Was this review helpful?
Company Response

When it comes to emergency repairs we try to get them taken care of right away to minimize and further damage that could result from the leak.

Thank you for your kind words and recommendation it means a lot to us all at Remodel Construction Co.

We appreciate your repeat business, Chris and the entire team.

E. H.
E. H.
3 reviews Pickering, ON
10/10

Garage Door opener

Remodel Construction arranged for a garage door opener replacement in the shortest time even at the beginning of the Covit-19 outbreak. They came to check it out within the hour of the disfunction and it was repaired/replaced the next morning (less than 24 hours later}.
Very prompt service from Remodel Construction and the company that
replaced the opener. Thank you so much for your extremely quick action.

Was this review helpful?
Company Response

E.H. you are very welcome and were also pleased that we could get the garage door opener replaced before the shut down.

We strive to be able to provide quick and timely service to all our clients and with many years in the construction business we have developed many contacts and specialized contractors in the construction industry that we can call on to get a job done.

We appreciate your repeat business and kind words about this latest project.

Chris and the Remodel team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Remodel Construction Company

Renovations for Kitchen, Bathroom, Basement, Custom Cabinetry, Decks, Flooring, Painting, Electrical, Plumbing.

Professional general contractors for home and commercial renovations serving Toronto, Scarborough,
Pickering, Whitby, Ajax, Oshawa and Brooklin.

CATEGORIES
General Contractors, Bathroom Renovation, Basement Renovation, and Cabinetry & Millwork
WEBSITE
http://www.remodelconstruction.ca
YEAR ESTABLISHED
1947
NUMBER OF EMPLOYEES
7
RETURN POLICY
Yes
PAYMENT METHOD
Cheque/Cash Payments OAC
LICENSES
Metro Licence #12462
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.