Dump Squad

Ordered a 20 yard bin, but a 14 yard bin was delivered. I call Rob immediately and he offered to only charge be for the 14 yard bin (wow, how nice of him), and also said he would offer a deal if I required a 2nd bin. My contractor started demo on Monday and told me at 8am on Tuesday to have another bin delivered by Wed morning. I called Rob and he said no trucks were available to deliver until Thurs. As demo was continuing I had to order another bin from another company, who had the bin in my driveway within 3 hours of my call. I asked Rob for some level of compensation, as his mistake of delivering a smaller bin, cost me an extra $120, his answer was he couldn't as "margins were too tight". Sure, he was pleasant to speak with, but excuses do not make up for mistakes that cost the customer money. Please, spend the extra money and go with a reputable company that has the resources to meet your needs!

Dump Squad had the best rate to remove construction waste. I was concerned they would over-charge for the weight but they did not. Further, they were always in communication and the driver delivered and picked up the bin on time.
Not knowing what I was getting into, I was impressed with their service and honesty.

We've hired Dump Squad 3 times now as we work through various home renovation projects. Rob has good communication, easy to contact by text and phone with questions or schedule changes, and was honest with me when there was a delay due to a truck breakdown. Bin dropped off and picked up on schedule, no damage to driveway. Invoicing includes details of the disposal. Overall a clear and straightforward experience! Will call them again if we find anything else to renovate.

Knocked our fence into our neighbour's garden when they dropped off the bin, and then didn't come to pick up the bin when they said they would. I warned them that city construction would be starting on our laneway soon, but nobody came for two full days, and now the bin will be stuck on my property for the rest of the month. Terrible customer service!

Rob and his crew are very easy to work with. Bin always arrived on time. I highly recommend other contractor or homeowner that needs a bin for their project. Also price is very good compare to other company.

Great company to work with...placed my order, the bin was delivered on time. Looked brand new, no damage to my driveway. Price is very competitive. Wouldn’t hesitate to recommend and use these guys again. Thanks Rob for such a hassle free experience.

I used Dump Squad for my home renovation. I compared many companies before getting this company. The company service was awesome. The price is excellent and it is way easier than renting a van and throw away garbages to dumpsters. Definitely will use this company again for future renovations.

Great experience! It was my first time renting a bin, and was always hesitant in doing so.From my initial contact, Rob returned my call promptly, arrangements were made, the bin delivered and picked up on time, and positioned great so I could still get around it easily. Pick up was prompt, and the cost just as quoted. I will be using them again

I used Dump-squad for my reno. Fast respond from Rob and after that everything was just smooth, delivery/pickup of the bin.
Rob was great to deal with and I will definitely recommend Dump-Sqad.
Peter

This summer I had a job that required deposal of large debris. I googled searched and came across Dump-Squad . I called for a quote and an estimated time of when a bin could be delivered and with in minutes I had all questioned answered. The next day the bin was delivered , when I was done the job it was picked up promptly .. I would defiantly recommend Dump -Squad to anyone looking for fast and friendly customer service -
Terry's Terrain landscaping