Dump Squad

We had the bin for over a week, called last Wednesday to get it picked up. Was told it would be picked up last Friday Sep 10, the bin is still sitting in my driveway as of 11:00 AM Sep 13. The lady answering the phones say’s it was marked picked up on Friday and refuses to give me any other # to call. Our credit card has also been charged $400 before it was weighed or taken away. Not sure how they will spin this review but if I had read the other reviews we would not have rented from them. We are on a tight construction schedule and this bin sitting in the driveway is causing delays.