Nordik Windows And Doors

We contracted Nordik a second time to replace our second floor windows. The first experience last year for the first floor was great. The experience this year has been absolutely horrible and atrocious with respective to the lack of customer service. First installation date was cancelled on the same day of the scheduled installation as they could not "find" our windows after we spent the entire weekend moving/prepping. We requested to rescheduled 6 weeks later for installation to give them time to finish fabricating our windows only to find on the date of the installation "one" window missing from the list/truck. They had to return a third time 4 days later (note: post installation we had a missing window crank and broken screen that was to be resolved via their service department...still waiting). The third visit still had missing trim on the remaining window so they could not finish the job. Almost 1 month later after multiple calls to them by my husband and leaving messages with multiple people (Annette/Anne/others) no one returns his calls and we still have unfinished windows/missing items to be replaced. We are extremely unhappy and frustrated with this entire experience and definitely will not be recommending their services. I am writing this review to see if this prompts a response from the company to resolve their unfinished contractual obligations.