Do not use this company. They have threaten to send my contact to a collection agency even though the job hasn’t been completed and no invoice have been sent. I have a dispute over a style of door they want to give me even though i didn’t order that style. I have already paid for all the windows and was waiting for them to install three doors. They have installed one door and want me to pay for three door. I refuse to pay for door that haven’t been installed. They have taken five months to install nine windows and one door. They got the measurement for two of my windows wrong and had to remanufacture one and adjust one on site. They have postponed dates for installation three times , one the same day they were due to come. I have had to be available six times for three appointments. Complete waste of my time.
- Approximate cost of services:
- $12,000.00
- Company Response
Hi Stanley, my name is Josi and I am the Customer Care Specialist here, I would like to connect with you in order to resolve this issue and turn your customer experience around. I have reached out to you by email, but feel free to contact me directly at 647-484-0054. Thank you Stanley, and I look forward to hearing from you.