Consumer Choice was recommended to me by my co-workers. I called Consumer Choice and Nordic windows came to my home. The sales agent was good and I was excited for my new windows and door.
I was promised that my windows and doors would be installed by end of October, early November this is why I signed the contract.
In September the sales agent called to inquiring if there are any changes to the work order.
He let me know, if there are no changes this will be the final work order as he has put it in and we are still on schedule for end of October, early November.
At the beginning of November I called the agent and was told that the scheduling is up to the office not him. Please contact the office.
I feel I’ve been getting the run around regards to the insulation of my windows and doors.
Seriously how long does it take to make a window and install it.
It is December and I am disgusted that I would not get my windows and door for Christmas.
I’m thinking now that I should have gone with Brock windows and doors
- Approximate cost of services:
- $10,000.00
- Company Response
Hello, As you have left the review as a private user, I cannot give you detailed information about your exact order. What I can tell you is that your contract has an estimated time period for when we expect to be able to install your windows. This year, that estimated period has been longer than usual because of the sudden cancellation of the GreenOn program and subsequent imposition of an unrealistic deadline by the new Conservative government. Having said that, these delays have impacted the industry at large and we are working very hard to restore pre-GreenOn timelines. Please do not hesitate to contact the office if you need a more exact update - I cannot provide one without your order number.