Removal and replacement of all windows and doors
We own a home in bloor west village. We decided to change all our windows and doors, which is a huge project. This project took place in July of 2022) We did our research and decided to go with Nordik.
Unfortunately this whole experience with Nordik has been a disaster. We are now in May 2023 with so much left for Nordik to do. Weve been very patient but the on going stress is something we dont want anyone else to have to endure. As a home owner Im sure others can relate we take pride in our home and thought we could rely on Nordik to replace our windows.
Instead once the deposit was given there was poor communication between sales agent and customer, late and delayed installation, poor workmanship, no protection of furniture or personal belongings from dust, damaging property, poor installation of doors and windows, still waiting for for a privacy window for bathroom, it took 3 visits to get 2 windows installed, designs on 2 front windows are still not addressed and much much more.
We did not want to have to write this review. As we understand that things happen and no one is perfect. However when Nordik starts threatening collections and leaning our home with so many outstanding issues thats when we decided to speak out.
Sincerely unsatisfied customers, John and Diane.
- Approximate cost of services:
- $30,000.00
- Company Response
Hello John and Diane, we are sorry to hear that this has been your experience with your window and door replacement project. A project like this, big or small, should not take this long to complete with still work to do. Please, get in touch at your earliest convenience to let us know which order and installation this is in reference to so we can provide the proper assistance and follow up to complete the project to your satisfaction once and for all.