I was extremely disappointed in Nordik Windows and their Customer Service. The Sales Person Emma was great but after we signed up it went downhill from there. Windows were scheduled for Apr 22 and were advised it would take one day - skip to July and that is when it was finished. The workmanship was sloppy and I had written to the Customer Service Dep't 4 times and my husband talked to them a fair amount of time and nothing was done - no apology was received and no financial compensation was given. They basically ignored us. I would never recommend Nordik as I am sorry I have trusted them with my business.
- Approximate cost of services:
- $18,000.00
- Company Response
Hello Arlene, we are sorry to hear about your experience and apologize if we have let you down in any way. If there are outstanding concerns with your product or installation please reach out to let us know. We want you to feel good about your decision in choosing Nordik as we are committed to providing you with after sales warranty service for 25 years.