Appliance Aid

I've had my Maytag Washer/ Dryer for 26 years and love it. A while ago, the dryer started making screeching noises while running. It was stilling drying clothes perfectly, but something was wrong, because it was too noisy. Normally, I can hardly hear my dryer running if I'm in another room.

I was impressed with Faud right from the first call. He called back very quickly and even though I was initially planning on talking to a few repair companies before selecting one to come and take a look at my dryer, I decided to let him come without talking to others. What impressed me was that in the first call, he demonstrated his competency by asking really good questions regarding the problem with the dryer. His questions made me see that he knew the different potential problems and what the solution might be.

I love my Maytag and right away in the first appointment, he brought along a part he knew would need to be replaced. Immediately, my dryer was working so much better than before. The screeching was reduced to a minor, intermittent squeaking!

Once we got inside the dryer, we realized there were a few other parts that should be replaced, since my dryer is 26 years old (yes...I know)! Within 2 days, he had procured the additional parts and dropped by to replace them too.

I love my Maytag and it's like new again - running super-quiet like it did before. I couldn't be happier!