Incompetent Pool & Landscaping Company
Stay away from this company. I had the unfortunate experience of hiring Mountainhill Landscaping to design and install an inground pool and landscaping in our backyard. It has been a complete nightmare. Poorly managed company, lack of planning, abysmal communication, and sheer inability to deliver a project on time and on budget left me utterly frustrated and deeply dissatisfied.
First and foremost, their management is shockingly inept. Contract was signed on July 24, 2022 project was estimated to be 6 weeks of work. It started in September with estimated completion in October. It was not completed and obviously halted for the winter months. Tom sets expectations and NEVER meets them. We were then told project would be completed by end of April. Again deadline not met. New deadline is June which is quickly coming and going. Weeks go by where no work is done at all. The list of errors are endless, from mismeasuring our yard by 3 feet, to several items not quoted in the estimate, errors they expect us to cover the cost for and the list goes on. It is a constant struggle to get Tom to respond to either emails, phone calls, or texts. Dozens of attempts to contact were made with no success. When he needs cash flow he gets some work done, we paid him the next installment to purchase hardscape materials and most have yet to be purchased.
This company should not be in business. Extremely disappointed with the incompetence. This has been a disastrous experience.
I strongly advise against hiring Mountainhill Landscape. Poor management, lack of planning, abysmal communication, and inability to deliver on time and within budget. Save yourself the frustration and seek out a more professional and competent landscaping company that values its customers and takes pride in its work.
- Approximate cost of services:
- $150,000.00