Empower Home Comfort

Formerly Enerhome Heating & Cooling
Heating & Air Conditioning
Toronto ON M4N 3N1
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Heating & Air Conditioning
Empower Home Comfort
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95%

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Reviews for Empower Home Comfort

Average customer rating:
9.6 10 (216 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Empower home comfort

Toronto

We were looking to replace our furnace. Stan from Empower provided us with different replacement options. He was knowledgeable on the products he was selling and provided us with a good pricing. The installer, Hebzad was very professional and performed the task cleanly.

Approximate cost of services:
$4,500.00
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Company Response

Hi there, thank you so much for the review! We are glad you had a good experience with our sales and installation team members! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

theryandent
theryandent
4 reviews Toronto, ON
10/10

Installed new HE furnace and heat pump

Heating & Air Conditioning review in Toronto

I worked with Empower to install a new high efficiency furnace and heat pump. The team did an excellent job in fairly challenging circumstances (my house is very old). Big thanks to Farzad and Tommy!

Approximate cost of services:
$14,000.00
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Company Response

Hi Ryan, thank you so much for the review! We are glad you had a good experience with our sales and installation team members! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Aidas
Aidas
0 reviews Toronto, ON
10/10

Ac installed with replaced furnace

Heating & Air Conditioning review in Toronto

Install team worked around the clock. They were friendly and very professional. I was blown away how hard the worked the get the job done.

Approximate cost of services:
$14,000.00
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Company Response

Hi Aidas, thank you so much for the review! We are glad you had a good experience with our installation team members! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Private User
Private User
Private User reviews Toronto, ON
0/10

Sadly to say that I am beyond disappointed

Toronto

We got a new boiler and a new hot water tank for a house at a resent purchased home to replace the old ones that were probably over 25 years old last year. After the end of the winter now, we found something not right and discover the contracted installer made a huge mistake to install one of the components upsides down. They came back to fix it and flooded the partial basement, they did a horrible job and left! and still got it WRONG. I am not a very technical person to explain what exactly happened, but I could tell you that with the amount of money I spent, I don't deserve this kind of quality of work and service they provided. Beyond disappointed and feeling hopeless. How can I get them back to fix the problem and get them do the things right??

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Andrew, thank you for providing your feedback and bringing to our attention your concerns. We are so sorry to hear that you've not had a satisfying experience with our recent service. We always stand behind our work, and if an issue is discovered to be related to our installation, we will always go back to take care of our customers, no matter what. We appreciate you reaching out to inform us of the minor issue with the component installed, and we've already sent over a crew to address the problem you brought up. We do understand that during the visit, an unexpected leak occurred, which understandably was very frustrating, especially since you are also currently doing home renovations yourself, and a lot of stuff is likely happening at the same time. It is an unfortunate occurrence that our technicians were not aware or informed of the line you had leading to the flooded area, which ultimately led to the leak and left you feeling unhappy with the work. We are sorry to see our customer feeling dissatisfied, as of today, our technicians have visited again to take a look and take care of everything once again. Please feel free to reach out to us at the office if you have any further questions or concerns, we can be reached at info@empowerhomecomfort.ca. Thank you, and please take care!

Sincerely,
Team Empower

leslie_manny in Maple
leslie_manny in Maple
2 reviews Vaughan, ON
10/10

Rinnai Tankless Installation

Heating & Air Conditioning review in Vaughan

We had to replace our 20-year old gas water heater. It was well past its prime and was making strange noises. Joe from Empower Home Comfort responded to our request on HomeStars then met with us and quoted us on replacing the old tank with a similar tank but also on replacing it with a tankless unit. Although the tankless was about $1,000 more expensive, the energy savings and the gained space in our mechanical room were persuasive. After we cleared space for the work to be done we contacted Joe to sign the contract. The installation was done professionally and completely on the next day (today) by Behzad and his helper. They even took our old tank away. Before leaving, Behzad asked me to check the water temperature and showed me how to turn the unit on/off and change the temperature. Having turned off the natural gas supply for disconnecting/connecting, he also asked me to check that our fireplaces would ignite. One did not. So he took the time to get our pilot light re-lit and that fireplace operating properly.

Approximate cost of services:
$4,300.00
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Company Response

Hi Manny, thank you so much for the review! We are glad you had a good experience with our sales and installation team members! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

maria
maria
3 reviews Brampton, ON
10/10

Furnace and thankless water heater

Heating & Air Conditioning review in Brampton

Great service. Quick ,reliable, and informative. We weren't sure about the tankless option and the rep gave us loads of info to be able to decide.

Approximate cost of services:
$10,000.00
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Company Response

Hi Maria, thank you so much for the review! We are glad you had a good experience with our sales team member! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Rob from Toronto
Rob from Toronto
2 reviews Toronto, ON
10/10

Serviceman Brad to the Rescue

Toronto

We had an issue with our furnace Humidifier. As soon as Brad arrived he spotted the problem immediately and fixed it in a timely manner. He is very knowledgeable, and personable. Plus he wore a mask the whole time, which was very considerate. We'd recommend Empower and especially Brad! Thanks!

Approximate cost of services:
$0.00
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Company Response

Hi Rob, thank you so much for the review and recommendation! We are glad you had a good experience with our service technician! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

Don
Don
3 reviews Brampton, ON
10/10

Furnace Maintenance

Heating & Air Conditioning review in Brampton

Empower Tech Brad did a great job. He was prompt, alerting me before he arrived so i can put the dog in a room.

Service work:
He explained everything he was doing with respects to the furnace , my Humidifier and even gave me some tips about my AC unit ( which i will have looked at in summer)

He also added an exhaust pipe extension outside my house.

I highly recommend Empower services and tech Brad. Thank you!!

Approximate cost of services:
$110.00
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Company Response

Hi Don, thank you so much for the review and recommendation! We are glad you had a good experience with our service technician! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

bretjo in Richmond Hill
bretjo in Richmond Hill
2 reviews Richmond Hill, ON
10/10

Furnace & Hot Water Tank Service

Heating & Air Conditioning review in Richmond Hill

Brad has done many service calls in my house. He is very professional & knowledgeable and he takes time to explain the issue & the resolution. I recommend Empower Home as they have someone like Brad who excels in customer service.

Approximate cost of services:
$150.00
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Company Response

Hi there, thank you so much for the review! We are glad you had a good experience with our service technician! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!

Cheers!~
Team Empower

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empower Home Comfort

Welcome to Empower Home Comfort. We pride ourselves on being a one-stop-shop that is able to meet all of our client’s needs. Our goal is to provide the highest quality design and installation services, on schedule, and on budget along with outstanding customer service. We understand that time and cost are crucial so we strive to go above and beyond our client’s expectations.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, Heat Pumps, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners
SERVICES
Installation, Service, Repair
BRANDS
Carrier, American Standard, Amana, Bosch, Rinnai
WEBSITE
https://empowerhomecomfort.ca/?utm_campaign=Homestars
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LICENSES
Fully Licenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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