Kkcleaning services

I immediately noticed from the first visit that they didn't have much experience, but I asked them to come back and we made an appointment again, perhaps to give him more chance to get to know the house better. On Saturday he was supposed to come by 11:00 am and we agreed on the phone that I won't lock the door so they could come in and do the cleaning. At 9:04 pm 10 minutes before I get home, I get a text from Carlos (the owner and worker) and he apologizes that he couldn't go to my house. I was shocked but after many apologies I accepted another appointment for Monday. Incredibly, it didn't even show up on Monday, my door was not locked.... I phoned him and text, he didn't answer anymore.
I don't want anyone to experience this.

Don't even know where to start with this AMAZING cleaning firm. They went above and beyond!!!! Carlos was so kind dealing with with all my questions and the 2 woman who came to my house today even got down on their hands and knees to get the candle wax off the floor near my fireplace. I can't wait to have them back in 2 weeks.The KK Cleaning team is very professional and does a fantastic job. I highly recommend their services.