City Home Comfort

Heating & Air Conditioning
Toronto ON M5V 1V1
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93%

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Reviews by rating (past 12 months)

Reviews for City Home Comfort

Average customer rating:
9.3 10 (178 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Great Service

Technician was on time and did a thorough job. He also provided some tips that will hopefully extend the life of our furnace. Best HVAC experience to date.

Approximate cost of services:
$150.00
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David
David
1 review Toronto, ON
10/10

New Furnace and Water Heater

Installed a new until at my house with no troubles and left the place absolutely clean after.

Approximate cost of services:
$13,000.00
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Company Response

Hi David,

Thanks for taking the time to write a great review for us. We appreciate your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Always great service

City Gas has been servicing my furnace for many years (decades?) because their service is always prompt (on time), professional, polite, and priced fairly. I can't imagine anything they could improve - pretty rare in today's world.

Approximate cost of services:
$120.00
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Company Response

We are grateful to provide Decades of great service! Thank you for your review!

Mark Burke from York
Mark Burke from York
2 reviews Toronto, ON
10/10

Boiler and water heater installation

City Home Comfort installed a new boiler, water heater and removed the old ones. Chris and crew spent approx 12 hours installing the boiler in what was very difficult conditions in our house, which is over 100 years old. They worked well into an Friday evening and ensured our family was left without heat and hot water on the coldest night of the year. Well beyond the call. Moe A and a second crew finished the job removed all old equipment, leaving the place in pristine condition. Excellent job all round. Highly recommend.

Approximate cost of services:
$1.00
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Company Response

Hi Mark,

Your installtion of the boiler was challenging but we are proud of the outcome. The whole team at Citry Home Comfort appreciates your review and kind words.

Gregory in Toronto
Gregory in Toronto
3 reviews Toronto, ON
9/10

Appliance warranty service

City Home Comfort looked after my old furnace for many years, and now they are keeping my new furnace ( purchased from them) running perfectly. The service staff are punctual, efficient, tidy and friendly. I have worked with CityHome Comfort for over twenty years and I recommend them highly.

Approximate cost of services:
$300.00
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Company Response

Hi Gregory,

We hope to provide many more years of reliable service to you and your family. Thanks for your great rating!

Renee
Renee
0 reviews Toronto, ON
10/10

Great service and price for furnace inspection

They arrived on time, completed the work quickly and provided a detailed overview. Easy to book too. I strongly recommend.

Approximate cost of services:
$130.00
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Company Response

Hi Renee,

We appreciate you taking the time to give us a great review. We hope to serve you for years to come!

robruggman
robruggman
0 reviews Toronto, ON
10/10

Bosch Furnace + Bosch Heat Pump + Panasonic ERV

High marks for service. Shawn literally spent hours with us sorting out every sales option available. This has been especially tricky given how low the stock of equipment is out there.

We got an installation date immediately after our equipment order came in. During installation Chris and Ken did all the little things that make for a comfortable experience.

We ended up with a defective ERV and an odd situation in which Bosch put the wrong model number on our cased coil. All of this was resolved over the next few weeks with several more visits at no cost to us. CHC was true to their word on the labour warranty and very helpful the entire time.

Highly recommend!

Approximate cost of services:
$21,000.00
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Company Response

Hi Rob,

We are truly appreciative of your outstanding review about our service and installation. We always hope to make sure things go as smooth as possible. We are lucky to have a great client like you and your family. Thanks for taking the time to give us such an amazing review.

Bill in Cornwall
Bill in Cornwall
0 reviews Cornwall, ON
8/10

Furnace Maintenance

Always prompt and efficient service. Informative and friendly workers. Willing to take extra time to explain procedures.

Approximate cost of services:
$100.00
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Company Response

Hi Bill,

We hope to provide you excellent service for many more years to come. Thank you for taking the time and writing a great review.

Rod in Toronto
Rod in Toronto
2 reviews Toronto, ON
5/10

Maintenance

They seemed fine but for the 2nd year in a row Grajcan recommended that I replace the gas valve and all 4 burners!! The furnace is virtually brand new and these items should be covered in the 10 year warranty. I cancelled the yearly maintenance as I feel they were trying to make a sale for absolutely no good reason.

Approximate cost of services:
$105.00
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Company Response

Hi Rod,

Thanks for submitting feedback about your experience with our technician. We are proud to provide honest and transparent services. After reviewing your account, the images show the recommended parts needing to be replaced. If you would like evidence to support the recommendations we would be happy to provide it to you.

AdrianJ
AdrianJ
0 reviews Toronto, ON
10/10

Excellent customer service and quality product

Shawn and the team at City Home Comfort did a great job explaining the best options for my condo unit. They coordinated reasonable financing, completed the install on time, while communicating well at each stage. The tankless water heater is a big upgrade over the old system and my tenant is very happy.

Approximate cost of services:
$9,000.00
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Company Response

Hi Adrian, Thanks for taking the time to write a detailed review. We aim to provide an excellent and efficient process!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Home Comfort

City Home Comfort is a family-owned and operated company that has been serving the Greater Toronto Area since 1981. We started the company with the goal of offering the kind of service and support we would want for our own family. These values are at the core of our business and have been handed down from generation to generation.

We are a premier HVAC contractor providing the Greater Toronto Area with the best home-comfort and air-quality products on the market. We provide prompt, courteous installation and service at an excellent value. We feel confident that after a visit to your home or business by one of our experienced technicians, you will be comfortable in choosing City Home Comfort for your next home comfort project. We are not satisfied until you are.

***

We provide service 24-hours a day, 365 days of the year with fully-trained, licensed, and insured technicians for Heating Air Conditioner residential and commercial applications. We service AMANA. CARRIER. LENNOX. YORK
RHEEM, TRANE, COLEMAN, GOODMAN, DAIKIN, KEEPRITE,

***
You, like our customers, will grow to trust and rely on the experience, professional approach, and friendly staff of our family-owned business. Call us today and let us help you with all your home comfort needs. WE ARE HAPPY TO SERVICE, THE BEACHES, CLIFFSIDE, HUNT CLUB, OAKRIDGE, LESLIEVILLE, DANFORTH VILLAGE, RIVERDALE, EAST YORK, CABBAGETOWN, MOORE PARK, YORKVILE, ANNEX, ST.JAMES TOWN, CANARY DISTRICT, KENSINGTON MARKET, LITTLE ITALY, TRINITY BELLWOODS, DUFFERIN GROVE, WALLACDE EMERSON, DOVERCOURT, WYCHWOOD, BLOOR WEST VILLAGE, YORK, CEDARVALE, YORK MILLS, ROSEDALE, BAYVIEW VILLAGE, WILLOW DALE, DON VALLEY VILLAGE, DON MILLS, SCARBOROUGH.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Heat Pump, Furnace, Air conditioners, Boilers, Heating, Cooling.
SERVICES
Furnace installations, Air conditioner installations, Heating, FURNACE SERVICE,
BRANDS
Amana, Trane, Lennox, Continental, Rheem, Viessmann, Rinnai, Navien and more!
SPECIALITIES
HEATING INSTALLATIONS, FURNACE INSTALLATIONS, BOILER INSTALLATIONS
WEBSITE
https://cityhomecomfort.ca/
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, MasterCard, FinanceIt, Cheque
LICENSES
TSSA, HRAI, ESA
MEMBERSHIPS
HRAI, ABC,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years Parts and 10 Years Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.