Wayner Trough Covers Canada

Gutters & Eavestroughs
Fort Erie ON L2A 4N3
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Gutters & Eavestroughs
Wayner Trough Covers Canada
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87%

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Reviews by rating (past 12 months)

Reviews for Wayner Trough Covers Canada

Average customer rating:
9 10 (10 reviews)

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Private User
Private User
Private User reviews Campbellford, ON
9/10

Trough Covers

After doing A LOT of research, it became clear to me how Wayner Trough Covers Canada is the best gutter guard product on the market: lifetime warrantied, made of steele & aluminum (not plastic), and guaranteed to never have to clean your gutters again! The installation team was 10/10 too. I'm giving the rating of 9 overall because I waited longer than I had wanted for the installation date: I understand though that COVID has messed up a lot of the supply chain.

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Company Response

Thank you for the review and your patience, it is truly appreciated. The supply has gotten a lot better. Thanks again Larry

kurt in Toronto
kurt in Toronto
1 review Grimsby, ON
10/10

Job well done

Larry and his crew were very professional,polite and communication was great. The eavestrough and leaf guard they installed have solved my flooding issues. I would highly recommend them to friends and family.

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Company Response

Thanks very much for your thoughts. It was great working for you. Appreciate the referral Thanks again.

Paul P in St. Catharines
Paul P in St. Catharines
0 reviews St. Catharines, ON
10/10

Works great fast service

Love the trough covers no more climbing 2 story’s up to clean the gutters all the time . Great service and fast . Great customer service . I highly recommend these covers

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Company Response

Thanks Paul, thanks for the opportunity to work on your home. It is appreciated. We will see you in a couple of weeks when we are going your neighbor. Thanks again. Larry

Macroman in Guelph
Macroman in Guelph
2 reviews Guelph, ON
1/10

Poor Workmanship

We had a complete trough and down spout install along with trough covers. Initially the install looked good, but .... Our install was completed in April 2019. I like to complete a review when I have had the opportunity to fully evaluate a product. So why such a low rating? Firstly, although the troughs look straight when looking at them from the street/front of house, if you look at the troughs along their length, there are quite a few "wows". It almost seems like a few more hangers should have been used since I can see sections of the trough that are wider. So what I see along the length of my trough is a wide, narrow, wide, narrow etc. profile. Secondly, we have three corners that leak water. One is up on the upper level and drips onto the lower level roof and two on the lower level that drip on the ground around my house. I have a steel roof on my house. Although the trough covers have done an excellent job on keeping debris out from my gutters, on heavy rainfalls I have water that flows so quickly across the covers that it shoots off the roof and onto the ground around my house. One such area is at the front of the house in front of garage door where the door open keypad resides. I also thought the install crew could have done a better job on the area cleanup as I did find a significant amount of screws and gutter trimmings on the ground around my house. The other problem I find with the trough covers is they seem to freeze over and water draining from the roof washes over the frozen cover leaving me with icicles on all my troughs. Based on my experience I can't recommend this company to others.

**** EDIT ***
No resolution from Wayner Trough even though their response to my review was " We would like the opportunity to discuss your concerns further and will be reaching out. Looking forward to a resolution." I have since (Oct 2020) had another company come in and correct all of Wayner's errors. This new company pointed out all of the errors made by Wayner - not using enough hangers, warped and wowed trough lengths, not using pre-made corners, leaking corners, poor slope on troughs causing water pooling, overall poor install. Once again, if you are looking to use Wayner, I strongly suggest you visit a completed job site and look at their work quality. Stay away is my recommendation.

Review has 1 previous version
2 of 2 people found this review helpful.
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Company Response

Thank you for taking the time to write the review. We value all types of feedback and use it to continually improve and audit our service protocols including delivery and experience. We would like the opportunity to discuss your concerns further and will be reaching out. Looking forward to a resolution.

Kathy in Toronto
Kathy in Toronto
1 review St. Catharines, ON
10/10

Evestroughs with leaf guard..flashing...screen door

We had 3 quotes... that we found ...not suitable ...too expensive ..and 2 of them had unprofessional salesman who were pushy.
I went on the computer and through Homestars I found Wayner...filled out a few questions about what I wanted done and within minutes was contacted by the company.
We setup a day/time to get a quote. He arrived promptly...was very personable and was honest in his opinion on what would work best.
We had already done our own research and was in agreement with what he proposed.
I liked the background he gave about the family business 3 generations...and his no nonsense approach.
The work was done on time...efficiently...cleanly and all within our budget! We would highly recommend this company and have already referred him.

0 of 1 people found this review helpful.
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Company Response

Hi Kathy, for a business, there is nothing better than a referral. You doing your homework on what was available out there on the market was great. My job was made easy. Everything went extremely well. Thank you for referring us to your friends and family. It is truly appreciated. Larry/Grant

Private User
Private User
Private User reviews Hamilton, ON
10/10

Professional, Reliable, Affordable. Highly recommended.

I was referred to Patton Home Improvements (Wayner Trough Covers Canada) by a friend who was very satisfied with their work (patio door install). I was very leary as I had a few bad contractors in the past. I contacted Larry Patton to meet him, go through the work I had wanted done on my house / get a quote. I wanted new vertical siding around the whole house, exterior insulation, the windows replaced, front screen door replaced, a doorway removed and a patio door installed where a larger window had been. Right from the start I was impressed with his conduct and professionalism. He showed up when he said he would and was down to earth. I truly appreciated that he didn't attempt to up-sell me on anything, respecting what I said I had wanted done and the colours I already knew I had wanted. He provided me valuable input but treated me as a human being versus a "cash cow" like other pushy contractors just out for money. Larry was quick to respond to any questions and concerns that I contacted him about. Larry's team arrived when they said they would to do the work. The guys were amazing! I couldn't believe the strong work ethic these guys had, they worked hard from the moment they arrived at my house till the end of each day they were there only stopping for a brief lunch. The guys were friendly, knowledgeable and professional. They truly went the extra mile. They even tidied up around my house before they left for the day. You could easily see that the guys enjoy the work they do / take pride in it & they have a great rapport with each other. It was a family atmosphere and I truly appreciated it. Seeing my house transform from it's older state (downtown Hamilton war time home) into this new beauty was a wonderful experience. Despite the minor surprises that comes with older home renos, meddling neighbours and another failed contractor trying to tell them how to do their job the team was amazing & professional through it all. Everyone who stopped to comment on the house including our postal worker and a city bylaw officer has said that it's the nicest house on the street now! I did have to laugh as a different company replacing / capping windows on a different house came over to examine my house windows after Larry's team left to see how Larry's team had done it! lol I'm truly impressed with the beauty of Patton Home Improvement's work. They have definitely increased the property value of my home. My house has turned out better than I could have imagined! I highly recommend Patton Home Improvements (Wayner Trough Covers Canada) and will definitely be using their services again!

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Company Response

Thank you for the great review. The guys really enjoyed doing the work on your home. We take a lot of pride in our work and the way we do business. It is a business relationship between homeowner and our company and it should be a great experience for both. Yours was exceptional. Thank you for having the confidence in our company to do the work on your home. It looks fantastic. Thanks again and look forward to working with you again on your next project.

Santosh Arya in Oakville
Santosh Arya in Oakville
14 reviews Oakville, ON
10/10

**Eavestroughs**Very professional Company**Best product from the market**

Larry Patton from Wayner Trough Covers Canada is highly professional, friendly & always with customer first approach. He had one of the best solution for leaf guard /eves though from the market. He explained me details about the product, he also made sure to keep my black color choice and customize product accordingly. He replaced eavestrough fascia soffit & pipes for my home.

Product is really amazing (refer pictures with this review) & best from the market, i really never need to clean leaves from eves through. its really peace of mind.
Larry & his team is very friendly and joyful , very rare to find such a nice, honest & professional group of people in renovation industry.
His price for the job was really reasonable and competitive. Job was performed in timely and professional manner. Team left the place tidy condition. I am highly satisfied with the work done by Larry, his son and team.

Considering my experience with Larry & his team, I highly recommend him to anyone who is looking for eves trough products & installation.
*****Thanks a lot, Larry & team for the great work done at my home*****

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Company Response

Thank you very much for the great review. It was a pleasure to do the work on your home. It's always nice when quality people want quality work completed on their home using only the the best products on the market. As a family business, quality workmanship and quality products will keep our business in business for years to come. Larry/Grant.

Ry in Welland
Ry in Welland
1 review Welland, ON
10/10

Great company, very professional

All my experience with this company over the years have been just amazing. I've had experience with less than reliable contractors in the past; wish I have found this company 20 years ago! They have proven time and time again to be quite extraordinary. Honest, reliable, friendly and reasonable priced. Guys even helped me move my stove! Customer Service is alive and well.
I would refer this crew to my mother.

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Company Response

Hi Ryan, thank you so much for the kind words. As a third generation company, we strive to meet the needs of every customer that we do installations for. As always, it was our pleasure to do the work to your home. Thanks again, appreciate it. Larry

ABOND in Niagara Falls
ABOND in Niagara Falls
1 review Niagara Falls, ON
10/10

Great Experience, Great Staff

We have a huge hickory tree in our backyard that was constantly dropping leaves, branches and creating a lot of work to keep the eavestrough clean to avoid getting backed up. We love the tree so we needed a solution that didn't involve cutting it down.

Had the team from Wayner Trough Covers come in to do an estimate and explain the product to be sure it would solve our problems. The salesman they sent over was really thorough, easy going/no pressure and spent a lot of time explaining the product, installation and upkeep which gave us great piece of mind and made our decision very easy!

Within a few weeks they sent a team to do the installation and we were super impressed with how courteous, professional and friendly they were. They did their work with great care for our home and property and when they were done they cleaned up everything as if they had never been there.

Highly recommend this product and the team!
Happy to say there will be no more climbing on the roof to clean out dead leaves from out eavestrough anymore!

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Company Response

Hi, thank you for your kind words. We here at Wayner take special pride in being a family run business and look at every job as if it was our own home. Homeowners such as yourself, make our job easier to do. Again, thank you for your review, it is appreciated

Michigan in Fort Erie
Michigan in Fort Erie
1 review Fort Erie, ON

First Review

10/10

Trough cover and eave troughs

I met there salesman at my house. Took the time to go over everything with me. He took the time to go over all the products and made my decision easy. The guys that showed up at my house were great. The cleanup after their job was outstanding. Highly recommend!!!

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Company Response

Thanks for the review, it was a pleasure working on your home with you. Thanks again

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Wayner Trough Covers Canada

At Wayner Trough Covers Canada, we believe you deserve only the best in both customer service and technology in the products we use. We take the pain and hassle out of dealing with your gutters by providing expert solutions that deliver the best results possible. *** How Can You Be ...
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