Panes Window Manufacturing Inc.

Windows & Doors Installation & Service
Mississauga ON L4T 3L7
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99%

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Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Panes Window Manufacturing Inc.

Average customer rating:
9.9 10 (138 reviews)

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Josh
Josh
1 review Toronto, ON
10/10

Window delivery & Service Call

Multi-window and patio door order came through flawlessly, unreal customer service and very quick to answer calls and the live chat is a real person!
We had a lock issue one evening (late) and Panes dispatched and addressed the problem within 2 hours! Team is incredible to work with.

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Company Response

Hey Josh, thank you for the review. This was a combined effort of multiple Panes team members who genuinely care about our customers . I'm sorry you had issues but happy we could fix it so quickly for you.

-Daryl Pelrine

Arthur in Port Elgin
Arthur in Port Elgin
1 review Markdale, ON
10/10

Helpful and informative

I'm not a contractor and never had experience ordering windows before. I called a few suppliers and basically got attitude due to my lack of knowledge. I felt I was bothering them with questions. Then I called Panes, completely the opposite experience. The general manager spent the time to guide me and explain in layman's terms the options and advised on cost and efficiency. I was blown away. The project came under budget and was customized to my needs. I recommend these guys 100%.

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Company Response

Hey Arthur,
Thank you for choosing Panes Window Mfg. for your project. We genuinely love what we do and it was a pleasure helping you with your order.
-Daryl Pelrine

Abigail in Toronto
Abigail in Toronto
2 reviews Toronto, ON
10/10

3 cracked glass window panes

Daryl at Panes came right away to measure my cracked glass windiws I had 3 . Price was amazing can’t best it . Glass was ordered & I paid online . The process went smooth . Glass came in on time and I had the installer take off the old & install the new glass . Glass and installation was perfect .
The whole experience was perfect .
Thanks to Daryl & Jeff @ Panes
Gail

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Company Response

Thank you for the honest review, it was a pleasure working with you!
-Daryl

bstratuik in Mississauga
bstratuik in Mississauga
0 reviews Mississauga, ON
10/10

16 windows

Great job. Ordered 16 windows given delivery date of 3 weeks. Delivered on exact date. Daryl was very helpful on order and delivery guys were very helpful.
GREAT COMPANY. WILL BE ORERING FOR OTHER PROPERTIES

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Company Response

It was our pleasure to make your window purchasing experience so smooth and enjoyable! See you on the next one
-Entire Panes Team

RickyD
RickyD
0 reviews Châteauguay,
10/10

Excellent windows and great service

Excellent windows with fast service. I really liked the fact that I can follow my windows during production from assembly to packaging. The windows look great and arrived very well packaged. I have never bought windows online before but Panes made the experience nice and easy. I would recommend Panes for any DIY projects. Thanks
Rick

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Company Response

We're happy to hear you enjoyed the entire experience and Thanks for the great review !

Private User
Private User
0 reviews Toronto, ON
10/10

Amazing all aroiund

Thank you Panes, this has been an amazing experience!!

Window and installation quality are both 10+.
Installation crew were tidy, on time and professional - again 10+
The purchasing experience was like no other - 10++ I loved being able to browse, configure and price online. The process felt transparent - something no other window company has made me feel.
If you are looking for windows you owe it yourself to check out Panes.
Thank you!

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Company Response

Transparency is just 1 of many things that separates us from the rest, the pleasure is ours, enjoy your products and the review is greatly appreciated!

Homeowner in Durham Ontario
Homeowner in Durham Ontario
20 reviews Whitby, ON
10/10

Kitchen Upgrade: New 10x8 Patio door, New Window

Very easy to use website for getting pricing on windows. Smooth ordering process. WE had a hiccup related to the glass we ordered which delayed the delivery of the patio door; but the company went out of it way to help with the install and ensure we are happy. A shout out to all the fine people at Panes - Daryl, Phil and David.

1 of 1 people found this review helpful.
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Company Response

Thank you for the HONEST review, every company has issues from time to time whether in house or customer mistakes but reputations are built on how they are initially received, handled and then resolved. We appreciate great customers, thank you!

Teriann
Teriann
0 reviews Milton, ON
10/10

Nothing short of Spectacular

Due to a wait on glass and having a hiccup with our order the wait time turned out to be a lot longer than expected. Daryl's communication throughout truly finished off a long process on a high note. He was prepared to make sure we were taken care of each step of the way.

Vasily, our installer, did a fantastic job and went above and beyond. All in all this was a fantastic experience. Panes definitely made up for an issues with the exceptional service. Never have I had an issue with a large purchase and been so happy with the outcome.

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Company Response

Great customers make all the difference in these situations, thank you for your patience and understanding throughout, and enjoy your purchase!
-Daryl

Vlad in Mississauga
Vlad in Mississauga
0 reviews Vaughan, ON
10/10

Amazing job!!!!

This company did an amazing job. Everything was done quickly, the price was awesome and the installation was fast and neat. Before choosing this company we contacted a few others and after doing research we choose Panes. We are so grateful and we got such amazing black windows. Definitely, would recommend Panes to be the choice for your windows needs. I am attaching a photo before and after.

1 of 1 people found this review helpful.
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Company Response

Thank you Vlad, for taking the time to post a review for us. Very much appreciated and thanks for choosing Panes Window Mfg. for your project.
-David

Peter Scharfenberg from Belwood
Peter Scharfenberg from Belwood
0 reviews Hanover, ON
10/10

KitchenRenovation

Great site with huge selection and instant pricing. Much better than anything out there. Everyone else wanted you to call. Great customer service. David helped me out immensely with making sure I made proper selections and removed what I didn’t require. Windows were ready a bit sooner than promised. Windows fit perfectly. Will definitely use this company again and recommend this business to others.

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Company Response

Thank you for the kind words Peter, and taking the time to post a review for us. Much appreciated and looking forward to working with you in the future

David

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Panes Window Manufacturing Inc.

Panes window manufacturing is a family owned business that specializes in the manufacturing of high-quality, high-efficiency vinyl windows. With over 100 years of combined experience, Our team consists of highly qualified professionals in the Window Manufacturing industry.

Integrity and Innovation
Panes Window Manufacturing has always coupled its commitment to innovative and performance-driven products with its unwavering dedication to customer service. Those were our values yesterday. Those are our values today.

As pioneers in the window and door industry, Panes Window Manufacturing continually listens to the needs of the industry. The result is ongoing research and development of highly innovative, top performing, and beautifully crafted windows.

Highlights
Custom crafted windows
Extensive and highly innovative product offering Premium quality materials
Design flexibility with countless options available
Industry leader in energy efficiency and ENERGY STAR® partner
Knowledgeable customer care teams
Experienced field service support
Architectural support
Environmentally responsible

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
CASEMENT WINDOWS/ AWNING WINDOWS/ HIGH FIX WINDOWS/ PICTURE WINDOWS/ SINGLE SLIDER WINDOWS/ DOUBLE SLIDER WINDOWS/ SINGLE HUNG WINDOWS
SERVICES
Casement Windows Awning Windows Single Slider Windows Double Slider Windows Picture Windows High Fix Windows Single Hung Windows Double Hung Windows
WEBSITE
http://www.panes.ca
YEAR ESTABLISHED
2006
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
Window Wise National Certification Program as Dealer, Installer & Manufacturer, Energy Star Canada
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly check our website for FULL warranty details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.