Panes Window Manufacturing Inc.

Windows & Doors Installation & Service
Mississauga ON L4T 3L7
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Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Panes Window Manufacturing Inc.

Average customer rating:
9.9 10 (136 reviews)

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Chris in Toronto
Chris in Toronto
0 reviews Dover Centre, ON
10/10

Great company to deal with

I needed windows fast, I had booked siding installation and decided shortly after that we should replace the windows. We had about 4 weeks before the siding crew was to come. I called Panes, Dave answered and he promised to have them ready. He is a man of his word, the windows were done with more than a week to spare. Perfect size and great quality. We purchased the double hung and are extremely happy with them and the excellent service from this company.

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Company Response

Hi Chris, thank you very much for the kind words, our company strives to provide superior quality product and customer service, and we are thrilled that we have met your expectations.
Looking forward to dealing with you in the future again!
Regards,
David Bekman

ybastien in Mississauga
ybastien in Mississauga
0 reviews Ottawa, ON
9/10

Great service, need word on packaging.

One IMPORTANT thing for the shipping. The particle board is thin (that's not too bad) but the screws used to assemble the wood around the window for shipping are not the right ones. You need to use screws with the larger pan heads - designed specifically for particle board.
Good luck, great service

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Company Response

Hi Yvan, thank you for the great feedback, we will look into your suggestion to improve our crate building and screws options, I am glad you are happy with the windows!
Regards,
David Bekman

Shazad in Toronto
Shazad in Toronto
1 review Brampton, ON
10/10

Excellent customer Service

I ordered a window from Panes in September and have nothing but good things to say. First and foremost, you can always get in contact with someone when you call. I never had to wait for call backs and I was able to have options provided to me that fit my needs. I was also provided with well priced quotes and accurate turnaround times for my window. I dealt directly with David for the majority of my interaction with Panes and his customer service was top notch. He went above and beyond to ensure a good quality product and installation. I would definitely recommend Panes and will use them again in the future.

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Company Response

Thank you very much for the kind words, our company strives to provide superior quality product and customer service, and we are thrilled that we have met your expectations.
Looking forward to dealing with you in the future again!
Regards,
David Bekman

Zor in Toronto
Zor in Toronto
0 reviews Surrey, BC
10/10

Bathroom Window

Several things I was pleased about:
1. There was a guy when I called customer service who could remotely modify my complex doubled stacked window and explain the difference in dimensions etc.
2. Amazing value - I shopped around locally and there guys had a price that could not be beat
3. The window arrived in a wooden box - super solid and cushioned up on inside.
4. Yes there was a 4-5 week wait time but local guys quoted me 6 weeks and sounded annoyed I was ordering just 1 window.
5. Super pleased with the quality of the window.

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Company Response

Thank you very much for the kind words, our company strives to provide superior quality product and customer service, and we are thrilled that we have met your expectations.
Looking forward to dealing with you in the future again!
Regards,
David Bekman

Barbara in Stettler
Barbara in Stettler
0 reviews Stettler, AB
10/10

Building an extension

This was the best experience in ordering windows for our new extension
David took the plan for the windows and doors and give me a very competitive quote. The process was seamless and accurate the windows and doors arrived on time for the builders schedule and they were perfect. I would recommend this company to everyone the customer service is the best I have encountered in a long time.

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Company Response

Thank you very much for the kind words, our company strives to provide superior quality product and customer service, and we are thrilled that we have met your expectations.
Looking forward to dealing with you in the future again!
Regards,
David Bekman

Keegan in Saskatoon
Keegan in Saskatoon
0 reviews Kenosee Lake, SK
10/10

Restoring old train station

Panes windows were fantastic to deal with and my large order of 25 custom windows showed up in a timely manor. They are very well made windows and are exactly as I ordered them . Though 4 of the windows were fixed windows that were supposed to be casement. I contacted David and he sent out 4 new casement windows free of charge with no hassle. I would recommend Panes windows to anyone and David was great to deal with.

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Company Response

Thank you very much for the kind words, our company strives to provide superior quality product and customer service, and we are thrilled that we have met your expectations.
Looking forward to dealing with you in the future again!
Regards,
David Bekman

dave khaper in Mississauga
dave khaper in Mississauga
2 reviews Mississauga, ON
10/10

Windows, Front door, sliding door

Panes windows replaced all my windows, front door, sliding door. David Beckman provided exceptional customer service. The installers were great and I will be recommending Panes windows to family and friends. If you want best value for your $$$ give David Beckman +1 (780) 938-1001 a call.

0 of 1 people found this review helpful.
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Company Response

Dave,
Thanks for giving us such a positive review, much appreciated.
Sincerely,
David Bekman

nihsani in Mississauga
nihsani in Mississauga
0 reviews Brampton, ON
10/10

Great experience friendly and helpful staff

Good quality windows, the staff are very friendly and helpful. I am very happy with my experience with panes windows they have the best website for customizing every aspect of your windows. The price is good and the quality of the windows are amazing. I already placed my second order with them. 100% recommend panes windows to everyone.

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Company Response

Hi Nihsani, Good to hear you enjoyed your experience with Panes and thank you for the amazing review!

Regards,
David Bekman

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Window panes replacement

I have replaced 9 window panes this time. The quality of the panes is exceptional. The rooms in the 2nd floor used to be very hot in summer even though additional insulation has been added in the attics. After replacing the window panes, all these rooms are so comfortable, in particular to one of these rooms that is facing West where the panes were replaced with triple low-E layer with Argon gas. This room is now so comfortable even in the hottest days during the summer. The services provided by David is also exceptional. One of the panes was manufactured incorrectly and David offered a free replacement. Thank you David.

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Company Response

Thank you for the honest review, I'm very happy that our products made such a significant difference in your home. We appreciate not only your business but great customers like yourself.

Warmest Regards,
David

Vipin in Toronto
Vipin in Toronto
3 reviews Toronto, ON
10/10

Window replacements for main floor and basement

Very easy and intuitive website for online shopping.. help is just one call away and the service is great!
I saved a bunch of money compared to the other quotes I had.. windows look great and quality is terrific.. happy that I picked them for my windows replacement project

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Company Response

Hi Vipin,
Thank you for the great review, we appreciate your business and had a pleasure dealing with you!

Regards,
David Bekman

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Panes Window Manufacturing Inc.

Panes window manufacturing is a family owned business that specializes in the manufacturing of high-quality, high-efficiency vinyl windows. With over 100 years of combined experience, Our team consists of highly qualified professionals in the Window Manufacturing industry.

Integrity and Innovation
Panes Window Manufacturing has always coupled its commitment to innovative and performance-driven products with its unwavering dedication to customer service. Those were our values yesterday. Those are our values today.

As pioneers in the window and door industry, Panes Window Manufacturing continually listens to the needs of the industry. The result is ongoing research and development of highly innovative, top performing, and beautifully crafted windows.

Highlights
Custom crafted windows
Extensive and highly innovative product offering Premium quality materials
Design flexibility with countless options available
Industry leader in energy efficiency and ENERGY STAR® partner
Knowledgeable customer care teams
Experienced field service support
Architectural support
Environmentally responsible

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
CASEMENT WINDOWS/ AWNING WINDOWS/ HIGH FIX WINDOWS/ PICTURE WINDOWS/ SINGLE SLIDER WINDOWS/ DOUBLE SLIDER WINDOWS/ SINGLE HUNG WINDOWS
SERVICES
Casement Windows Awning Windows Single Slider Windows Double Slider Windows Picture Windows High Fix Windows Single Hung Windows Double Hung Windows
WEBSITE
http://www.panes.ca
YEAR ESTABLISHED
2006
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
Window Wise National Certification Program as Dealer, Installer & Manufacturer, Energy Star Canada
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly check our website for FULL warranty details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.