Panes Window Manufacturing Inc.

Windows & Doors Installation & Service
Mississauga ON L4T 3L7
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Reviews for Panes Window Manufacturing Inc.

Average customer rating:
9.9 10 (89 reviews)

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Jeannie in Toronto
Jeannie in Toronto
1 review Caledon, ON
10/10

Entire Home Window and Door Replacement

Absolutely the most professional Window Company in the Industry!! After one year of substantial research on my part, including several in home estimates, I chose to go with Panes.
President of the Company, David, is by far, the most professional person I have ever come across in the Trades. The most transparent company on the market. Incredible Customer Service, from beginning to the end of the project! This company portrays the role of your "Dream Contractor." Phil and his Team turned my home into the Spectacle Corner House in my neighborhood! Great Craftmanship, hardworking team!!
All in all, I could not be happier with my new Windows. A very special "Thank you!!" to Everyone at Panes Windows!!

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Company Response

Jeannie, we are very pleased that you had a great experience dealing with our company, in today's competitive market customers reviews are crucial to the success of our business, and I'm thankful that you took the time to write such wonderful comments.
Enjoy your new Windows and doors!
Thank you,
David Bekman

David in Banff
David in Banff
0 reviews Medicine Hat, AB
9/10

Complete Windows Replacement

I am very happy with the quality of the windows that we put in our house. I like the extra insulation in the frames. Shipping to Medicine Hat Alberta was complicated. The best part of the experience was the online tools and chat. I asked many questions and all of them were answered promptley. Very good customer service.

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Company Response

David, thank you very much for the great feedback, as you know we ship our windows all over Canada, but some areas are still complicated to get to, we are working hard to find suitable solution to make the shopping experience better!
Enjoy your windows!
Regards,
David Bekman

chevy1234 in Thickwood Heights
chevy1234 in Thickwood Heights
0 reviews Fort Mc Murray, AB
10/10

whole house renovations

I contacted panes.ca as I had a tight deadline since my carpenter was moving out of province. I spoke with David who was a delight to work with and advised me that my timeline is not one that is typically obtainable however he will work with me to ensure it gets to me on time. Other companies i had contacted before panes.ca said no can't be done and that was the end of it.

I placed an order for 6 new windows for my home, the reps worked with me to ensure everything was the correct size, and correct format for what I needed. I was a few dollars short on the free delivery however a quick chat with the rep and they accommodated and they gave me the free shipping since it was close enough.

Once the windows had arrived to their depot near my home they realized a window had broke along the way, before I could even comment they already had another window fabricated and being shipped to me at no cost.

During this entire process i was able to work with the reps at any point, they answered any questions and even worked with me after hours. They called me on their way home from work after their shift just to ensure everything was ok. The customer service alone puts this company miles ahead of any other window manufacturing company i have ever dealt with.

Moving onto quality, the welds, joints and just overall quality exceeded expectations. My carpenter is actually switching to panes.ca for all of his supply orders since he was so impressed with quality and price.

Overall panes.ca has been a wonderful experience to deal with, they met and surpassed all expectations on customer service, quality of product and price. Highly, highly recommend. 5/5 from me.

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Company Response

Hello,
Thank you for the amazing review!
We are thrilled our company exceeded your expectations. Customer satisfaction is our top priority.
Regards,
David Bekman

Karen in Toronto
Karen in Toronto
0 reviews Toronto, ON
9/10

Bathroom window

Pretty easy website to negotiate. Awning window is really nice. Window was ready before due date. Very helpful service when picking up the window. All in all, a great experience.

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Company Response

Karen, Thank you for the great review! I am very happy that we were able to deliver and meet your expectations, customer satisfaction is our top priority.
Regards,
David Bekman

devinschafers
devinschafers
0 reviews Edmonton, AB
10/10

Window

They sent me the wrong size jamb extensions, didn’t notice till I had the window installed. So they made the right size, sent it to Daryl at HomeTech, and he came out and replaced them for me. Did a good job! No complaints here

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Company Response

Thank you Devin for the great feedback!
We are happy that you experience was a great one!
Regards,
David Bekman

peter.caprara in Mississauga
peter.caprara in Mississauga
0 reviews Mississauga, ON
10/10

Window

David provided excellent service. From the initial order process through to completion. I am very much satisfied. I would recommend Panes to anyone looking for quality windows. I will purchasing more in the future.

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Company Response

Peter, Thank you for the great review! looking forward working with you in the near future again!
Regards,
David Bekman

Spamtrimmer
Spamtrimmer
0 reviews Richmond Hill, ON
10/10

Window repair

Needed to replace a broken bathroom window. Ordered a frosted glass insert online. Was contacted by company shortly after to confirm custom option (I requested a black spacer instead of silver). They completed order in a week or so as promised. The glass matched the original one from builder. Overall, I had great experience with the company, great communication.

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Company Response

Thank you for the feedback, we appreciate your support!
Regards,
David Bekman

Dianne I.
Dianne I.
0 reviews Milton, ON
10/10

Window pane replacement.

I was able to order replacement panes for a large window. I chose the size, available in unlimited increments, the type of glass etc. Thus saved me hundreds of dollars over replacing the entire window. These windows are perfect and the customer service was amazing. I was sceptical because I found this company online but I will definitely buy from them again.

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Company Response

Dianne, Thank you for the great review!
Customer satisfaction is our top priority, an I am very happy that we've met your expectations! Hope to deal with you in the future again.
Regards,
David Bekman

G. B.
G. B.
1 review Richmond Hill, ON
10/10

Changing a small window pane

The outer glass on a small window was broken, I called Panes Windows and they guided me to get exact measurements. I ordered the double pane glass and was custom manufactured in time as they promised, picked up the window and installed it. The fit was perfect and the price was reasonable. I now have a new window for a fraction of the cost of replacing the entire window as I was quoted by a windows contractors. Thank you Pane Windows Manufacturing.

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Company Response

Thank you very much for the kind words!
We are looking forward working with you in the future again.
Regards,
David Bekman

Paul
Paul
0 reviews Erin, ON
10/10

They made me a new replacement double pane window panel.

Very good price, I am lucky enough to close enough to their Mississauga facility that I went in and ordered in person. Quick turnaround, installed it myself, great pricing.
When I need another window panel made, I will absolutely use them again.

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Company Response

Paul, I'm glad we have met your expectations, we value your business and hope to have you as our client for years to come.
Regards,
David Bekman

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Panes Window Manufacturing Inc.

Panes window manufacturing is a family owned business that specializes in the manufacturing of high-quality, high-efficiency vinyl windows. With over 100 years of combined experience, Our team consists of highly qualified professionals in the Window Manufacturing industry.

Integrity and Innovation
Panes Window Manufacturing has always coupled its commitment to innovative and performance-driven products with its unwavering dedication to customer service. Those were our values yesterday. Those are our values today.

As pioneers in the window and door industry, Panes Window Manufacturing continually listens to the needs of the industry. The result is ongoing research and development of highly innovative, top performing, and beautifully crafted windows.

Highlights
Custom crafted windows
Extensive and highly innovative product offering Premium quality materials
Design flexibility with countless options available
Industry leader in energy efficiency and ENERGY STAR® partner
Knowledgeable customer care teams
Experienced field service support
Architectural support
Environmentally responsible

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
CASEMENT WINDOWS/ AWNING WINDOWS/ HIGH FIX WINDOWS/ PICTURE WINDOWS/ SINGLE SLIDER WINDOWS/ DOUBLE SLIDER WINDOWS/ SINGLE HUNG WINDOWS
SERVICES
Casement Windows Awning Windows Single Slider Windows Double Slider Windows Picture Windows High Fix Windows Single Hung Windows Double Hung Windows
WEBSITE
http://www.panes.ca
YEAR ESTABLISHED
2006
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
Window Wise National Certification Program as Dealer, Installer & Manufacturer, Energy Star Canada
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly check our website for FULL warranty details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.