Had 3 windows that needed to be fixed. Darryl came, measured, delivered and installed (even RE measured to make sure the dimensions were correct) He even put a rush on one that was cracked to be replaced for a complaining tenant. Very, very happy with all parts of his service, will use this company and recommend if windows are needed again!

Request for quote was promptly given, sample provided and brochure. Daryl was informative, confident and provided excellent customer service.
Price was excellent and No pressure to make a decision. I was told how to confirm order when ready and was kept informed of progress to delivery.
Installation was quick, efficient and I love the new window.
Competitors were not interested in a small job (1 window).
Thank you Daryl & Jeff.

We updated out windows from Panes a few weeks ago. Very happy with the service from start to finish. David was great and explained all the products offered. The website it easy to use and shows honest upfront pricing. Peter’s team of installers were extremely hardworking and polite. I would recommend them to anyone looking to for new windows.

David and his team completed a full window replacement for my home, consisting of 19 windows and 1 patio door. We are extremely happy with the quality of install and product. The crew took 1.5 days, which we thought was quick, and did a good job cleaning up throughout the work. We had one issue with the patio door, which was fixed by an experienced service technician, Daryl, who quickly identified and addressed the problem. Thanks to the entire Panes team!

Hailey and Jeff team installed 6 windows last week in Ajax. Their craftmanshipt and their work ethic were impeccable. They did an amazing job! They cleaned up the areas and didn't leave a trace behind. Thank you so much we love the windows! Thank you to Phil for organizing, the selection & installation. you were so helpful and made the process seamless. The price was excellent. I would definitely recommend your company.

Mary & Al

What can I say, quality product, awesome website, great support, prompt communication, secure on-time delivery. I'm trying to be critical folks but these people check all the boxes. Do not hesitate to order from Panes!

I am just an average homeowner customer, who like to do there home projects my self to save money like every one else. First windows order i ever did in my life time on my own! I screw up the measurements only to realize when I picked up the windows it was wrong although it’s customers responsibility to confirm details for supply .Daryl immediately said not to worry and panes would remake it at no cost. Excellent customer service compared to past experiences in other trades fields I have dealt with no stress or arguing about the cost. I Highly recommend if anyone’s looking for Windos ?contacting Daryl Pelrine at Panes Window Manufacturing

Multi-window and patio door order came through flawlessly, unreal customer service and very quick to answer calls and the live chat is a real person!
We had a lock issue one evening (late) and Panes dispatched and addressed the problem within 2 hours! Team is incredible to work with.

I'm not a contractor and never had experience ordering windows before. I called a few suppliers and basically got attitude due to my lack of knowledge. I felt I was bothering them with questions. Then I called Panes, completely the opposite experience. The general manager spent the time to guide me and explain in layman's terms the options and advised on cost and efficiency. I was blown away. The project came under budget and was customized to my needs. I recommend these guys 100%.

Daryl at Panes came right away to measure my cracked glass windiws I had 3 . Price was amazing can’t best it . Glass was ordered & I paid online . The process went smooth . Glass came in on time and I had the installer take off the old & install the new glass . Glass and installation was perfect .
The whole experience was perfect .
Thanks to Daryl & Jeff @ Panes
Gail