We first met with Liam from Highbridge back in February 2021 at our newly purchased water view lot in Clarence. He impressed us with his enthusiasm and knowledge and we thought we had found the perfect company to build us our dream home. Unfortunately the rest of the team that we were connected to failed to impress. Our vision of our dream home never came to reality through their designer and we repeatedly spent weeks waiting for feedback that never came. In the end, it was like pulling teeth to get anything accomplished. It put a damper on our plans to build and we have since sold the lot and purchased a pre-built home. We also referred the new lot owner to another builder who is now building their home. I can’t wait to see what they build on that beautiful lot. We are about $11K poorer for our experience with Highbridge but we are glad we didn’t go with them.

I had an external light installed on the back of my house that worked for maybe a week so I thought the light was the problem. I bought a new light and got an electrician to install it and there was no power going through. He opened the switch and the white wire was completely disconnected and must have had a very tenuous connection in the first place to have come apart when the wiring was pushed back into the outlet. I paid over 300 dollars for this and am really not happy with the unprofessional installation that was done, even I can tell there is no way for this kind of thing to happen, the white wire was still absolutely straight and was not even twisted under the marette. If I had bothered to have it fixed earlier I would have called HighBridge to have them correct it for free, but with life being busy I did not so I am out 300 bucks as well as the new electrician's visit. The subsequent visit doesn't bother me because it had to be done, what bothers me is the unprofessional job in the first place.

I was supposed to have a call returned to discuss it, but I was never called back, that pretty much told me that my experience was not that important.

Highbridge did a great job on our downstairs ceiling in a 6 year old bungalow in Greely––placing about 1100 sf. of drywall and prepping to paint. They have teams that are well coordinated, in our case by Richard. I would recommend them.

Full bathroom reno involving pulling out and capping old shower stall, old tub, toilet, replacing floor and wall tiles, install new tub and shower doors, reface cabinets, install lighting, paint. Went almost according to plan; there were some issues with materials not fitting correctly. What I appreciated was that when I voiced my concerns, they kept coming back until I was completely satisfied. I am very happy that Highbridge did not leave me with any unresolved issues pursuant to the bathroom renovation project. That is a very important aspect to me and I have no hesitation to recommend Highbridge or Tuan and his team in the future.

In a time of need Highbridge Construction came to repair, restore our house when others said, "No, too busy", or "Not until spring". And many other respectable companies simply did not return my call.
Richard from Highbridge came to survey what needed to be done, he discovered the seriousness the repairs needed. He gave a competitive quote and promised to have the job done. He treated it as an emergency without gouging the customer. Really, how many other companies would have done the same thing.
He sent workers in between already scheduled jobs knowing the dire need to have the repairs completed.
The workers came on time, worked long hours, plus late one Friday. The work was done with efficiency, and thoroughness.
Any questions, or concerns were discussed with quick response. I felt I was treated with respect throughout the whole process.
There were some minor fixes needed which were addressed in timely manner.
I would gladly, highly recommend Highbridge Construction.
Thank you for all you do and all the workers whom I had the pleasure to deal with.
Truly, 5-star service.

Larry Taylor

Highbridge Construction does it again! This time it’s their electrical division. From the organization skills of Derek, to the actual execution and finishing of The Gemstone Lighting.

The electrical team at Highbridge Construction provided us with top class communication and, high quality execution. Special thanks to Chris, Chad, Alain & Robyn for working with us on the weekend especially.

My experience with Highbridge Construction was positive and pleasant. Richard and his A+ team of carpenters, namely Andrew and Alain, define the true meaning of professionalism, customer care, patience, and politeness. From the initial visit, the A+ team understood my requirements and needs, and they went above and beyond to tackle my small carpentry project. Andrew and Alain worked tirelessly and in synchronicity, relying on their mutual strengths and innovative ideas, to ensure success and customer satisfaction. The finished product was amazing and, most importantly, delivered with a good heart. Thank you Richard and the A+ team for the hard work and for delivering with the highest quality standards whilst respecting my budget limitations. I would definitely recommend Highbridge Construction for home renovation projects. Highbridge construction is a company where experience and commitment surpass customer expectations.
MBK

This company I would NEVER hire again let alone refer. Let’s start with the lack of business organization and professionalism. This company had the nerve to rebook a simple bathroom reno SIX times, with no real and rational behind each and every rebook time, let alone not even giving me 48 hours notice to make arrangements. Upon delivery of the tile, they broke a box of tiles, giving me more work with phone calls. Oh and when they removed the shower tiles, put holes in a perfectly good wall which could have easily been avoided. Despite the act that I still think this company is far from professional and need to make great strides in terms of organization and planning, at least when I articulated for the very last time my frustrations concerning this company’s poor service and lack of professionalism, action was taken from the operations manager and lead estimator. While these efforts came at the end of the work finally being done in my bathroom, as the saying goes- better late than never.

Great service from start to finish. Richard (the project manager) was always available when we needed to touch base with him and Peter (installer) produced a great quality work. The work looks great and we will definitely use Highbridge again for any reno we will undertake in the future. Highly recommend them.

We have Highbridge to install our in-ground pool a few years ago, very please with their services.
This year again we have them back to install artificial grass and again very happy with the result.
Their price is competitive and most importantly their services to me is the best.
Highly recommend and will hire them again for future project.