Insane pricing for snaking a drain. They won't tell you how much it will be before coming and then BAM.
No other comment. This charge was not normal in any circumstances. Charge for tech +helper $220/h area you serious?
Used to be a great company I always used, don't know what happened.
Firenza came on two seperate occasions one was on a sat 8 am unexpected but delivered swift and friendly and very professional. We needed very skilled contractors so they proved they were amazing and exceeded our expectations ( owner is a developer and knows construction well so expectations were already high). Theyre really exceptional. Thank you Firenza, youre the best! Dianna
Can't say enough good things about James from Firenza!! He came after hours to fix a major plumbing issue we were having in our condo unit. He was friendly, professional and dedicated to making sure the problem was fixed. It was a very complicated problem and we were extremely impressed by his work ethic and determination to make sure the problem was solved and we were happy with the work. We highly recommend James and Firenza.
We first worked with Firenza on a project in a condo in downtown Toronto as we needed a Plumber quickly and they were frequently onsite, thus very familiar with the building and its processes. We were so impressed with Carmine who came out to complete the work as he is very knowledgeable, efficient, communicates and is excellent with our customers!
Because our experience was excellent from the start, we decided to look at using Firenza for other projects and have been extremely pleased with them. Firenza has been very fair in their pricing, they are very quick to get their quotes to us, the work is completed when they say it will be (and they go above and beyond on the work that they do) and there are no surprises when you get the invoice.
It is obvious that everyone at Firenza from the top of the organization down understands how to provide excellent service and excellent customer service!
Hi Samantha. Thank you for the great review. It is always a pleasure dealing with you. Thank you for hiring our company and we hope to continue working together. Have a wonderful day.
The recent cold spell caused a pipe to burst in our house. I called Dave B. and he dispatched one of his plumbers Steve, to come to the house. Steve identified that a pipe behind the drywall had burst. He repaired the pipe and cleaned up after he finished. Steve was competent and courteous. I would not hesitate to recommend Firenza for plumbing and heating issues.
Hi Wayne. I would like to thank you for this great review and rating. I am also happy to hear that Steve did a good job at your home. Thank you!
We have utilized the services of Firenza Plumbing/Heating/Cooling for repairs and maintenance of all our home and office equipment over approximately the past 25 years,and have always found their personnel to be courteous and honest,and their workmanship to be of the highest calibre.We would have no hesitation recommending Firenza to everyone to address their plumbing/heating/cooling needs. Thank you. Sincerely,Dr. Sandy and Dayna Shulman.
Dr.Shulman!! Thank you for taking the time from your busy schedule to write this wonderful review. It is always a pleasure to help you with your plumbing, heating and cooling issues. We are always ready to assist you in time of need. Thank you for all you do for us when we are in need of medical attention. You are a great doctor. All the best to you and your family!!
We use Firenza for all our property needs and recommend them to all our unit owners.
Hi Pjordan. We would like to thank you for your review and we appreciate the business and referring our company to your unit owners. We wish you all the best!! Thank You!!
We have 25 retail stores and Firenza services all of our stores including our Head Office. They are very professional, always available and do a fantastic job. They go above and beyond regular service, I would recommend Firenza to anyone in need. We have used Firenza for over 16 years and will continue to do so.
Hi Sindi. Thank you for your review and rating. We appreciate all the kind words about our company. It is always a pleasure dealing with you and your staff. Wishing you all the best! Thank You!
Firenza has been our subcontractor now for over 20 years...... we've always been impressed with their level of efficiency, professionalism, excellent service and always quick to respond at a moments notice.
We would highly recommend you use Firenza Plumbing
Hi Nathalie. Thank you for the amazing review. We appreciate the feedback from our long time clients. It is always a pleasure dealing with you and others from your company. Thanks again and we wish you and your crew all the best.