Sunlift Garage Doors

After work in the evening, I heard a loud crack from my garage and thought someone had hit the garage door. No damage to the panel but door opener was unable to open the garage. Tried to lift the door by unlocking the panel from the garage door opener but was too heavy. No way to get both our vehicles out of the garage. Immediately Googled for highly recommended garage door companies (Homestars rating) and reviews and found Aladdin Garage Doors. Called and spoke to Reg (owner and operator) who was able to diagnose a broken torsion spring immediately over the phone based on the information I provided. He
gave me an estimate of the repair cost and the approximate time to fix.
He told me to not try to lift the garage door due to suspected broken spring, it would cause damage to the system. Since it was late in the evening and there were no security issues (ie garage door was down), he scheduled to see me first call in the morning. I found out the next day that he had 5 jobs lined up but he prioritized mine because he was concerned that garage door broken springs and cables present a serious safety issue. Reg was very professional and thorough in his repair. He arrived promptly and confirmed the problem of a broken spring. He reviewed repair options and recommended to stay with the regular torsion spring replacement instead of trying to upsell a costlier product (e.g high cycle springs) as he felt that the increased cost would not be
necessary. Reg had all the necessary parts in his truck and replaced both
springs for the garage door (as 1 was broken the other is high risk for breaking too) within his estimated time frame and cost. I found Reg to be extremely knowledgeable about garage doors and very professional and thoughtful for the customer. He also included a tuneup (no extra charge) which included lubricating each of the rollers and examining the other garage door components (cables, panel, tracks, etc) to ensure proper functioning and safety. Since I had such a great experience I wanted others to know in case they were looking for a garage door repair company too. I highly recommend Reg and Aladdin Garage Doors.

Aladdin garage doors are great to deal with, I have nothing but good things to say about the garage door replacement they did for me. I will certainly use them again.

Reg sorted me out when my spring broke and we decided to replace the door. I was very happy with the job he did and would absolutely call him again if I needed anything.

I was very satisfied with the work that Reg with Aladdin Doors provided. He provided great communication on the schedule and completed the work very efficiently. His Estimates and Billing were completed very professionally. I would use Aladdin Doors again if needed

My garage door self destructed. Reached out on HomeStars, and got a few companies reaching out to me. Like a good homeowner I got a few quotes and did my research.

Reg with Aladdin Garage Doors was great from beginning to end. Took me through his process, options etc. He even took the time to answer all my questions.

Overall very happy with the work and results.

My garage got broken into and Reg came same day to make sure everything was secure and temporarily working. Of course we proceeded with giving him the business of replacing our door. He did it all with all the information we wanted and needed. No need to search anymore. Just call them.

Prompt, Professional, Knowledgeable, and Honest.
Competitive prices, I would highly recommend for your Garage Door Repair/Maintenance.

Reg is very responsive and prides himself on excellent customer service. Thanks for coming by today, Reg.

Reg is very nice and skilled person . He came in time and did the garage door installed very smoothly.

Reg from Aladdin Garage Doors replaced our old garage door that we broke by backing up into it with a car. He helped us choose the right door with the correct insulation value, and I liked that he would be very honest and not try to oversell us something that we don't need or want.
He disposed the old door and installed the new one. Job took around 4 hours.
His pricing was the best among 3 different vendors that quoted on the project.
Reg takes great pride in his work, and pays attention to details. All this shows by his excellent craftsmanship.