Sunlift Garage Doors

I recently had the pleasure of working with Reg for fixing the broken spring in my garage door and I could not be more impressed with the quality of their work. From start to finish, the entire process was seamless, professional, and stress-free. He showed up on time (during the Stat Holiday), the work was flawless and I am very pleased with his recommendations. So far Reg is one of my favourite contractor in Homestars! If only I have 10 garage doors at home to fix I would be more than happy to give all the projects to him! Highly recommend. 15 Stars out of 10!!!

Reg from Sunlift Garage Doors was so accommodating, from the first day I spoke to him on the phone to inquire how much the estimate cost of a new garage door. He offer free estimate right away and book us an appointment. And He did an awesome job installing a new garage door for our neqly build garage, his work is fast and efficient. We are so thankful for his service and we highly recommend him.

Had a scheduling malfunction due to a holiday but reg made sure he completed the job late the next day to get this complete for me.
Thanks for the extra effort

Reg was very quick to respond, very friendly and knowledgeable. Initially wanting to replace garage door, but ended up only needing to replace springs. Pricing was quite standard. Will recommend to others.

Reg was prompt to reply through homestars, quick to come out and take a look at my broken garage door opener and very accommodating with the replacement process. Once I selected my replacement machine he made time for the install on a Saturday morning for me, took the time after install to walk me through everything, as well as regular maintenance practices. Will recommend to family and friends needing garage work.

Great experience with Reg from Sunlift Garage Doors.
He was a pleasure to deal with and the first contractor to respond to my request. He came by the same day for a free inspection (of all the garage components) and gave very competitive pricing. Installation could have been done that evening, but I opted for the next day.

Thanks!

Quick response to my initial request and showed up early next morning to complete an estimate. Professional analysis and attempt to fix that resulted in replacement of motor. Reg showed where the damage was and why it required full replacement. Pricing for replacement was on par with other estimates, did not attempt to convince me of unnecessary upgrades, listened to my needs, and was scheduled/completed the next day. Stayed and conducted multiple tests to ensure everything worked as required. Friendly, knowledgable, and professional. Would definitely recommend.

New garage motor. Job done on schedule and on budget
And is working. Reg is a good man.

Reg responded very quickly to my request for a quote to repair my garage door. He seemed very knowledgeable, professional, and friendly. I would recommend him to a friend if they need garage door service.

My initial dealing with Reg was really very positive. He came to my home to inspect the job and give a quote. He was pleasant to deal with in person as well as on the phone. Reg was on time for the install date/time and installed the new door quickly and efficiently. About a week later the door started making a loud bang when being opened. The noise didnt happen all the time and really didnt seam like it would be a big issue to repair. I took a video of door clearly showing a roller binding on the upper track, releasing followed by a loud bang. I emailed it to Reg July 11th. Up to this point I still feel my experience has been very good and then I get the reply. July 11th. I dont notice any problem. Its a new installation and a movable structure so you will hear sounds and clicks. Let it run and please dont be suspicious of sounds unless they become more pronounced. Your door wont move a bit if theres a bind or anything of that sort. Sometimes test the door manually by disconnecting it from the opener and opening and closing it.Monitor it randomly.On July 12th I reply that its the loud bang in the video, the track appears to be 3/4 out of square causing the roller to bind. Reg doesnt reply. July 13 I email can we set up a time to address this. Reg does not reply. Tuesday July 16 I call Reg and he says he will get back to me and look at it this week. No call from Reg. Friday July 19 I email and we set up a time July 23 3-6pm. On the 23 Reg shows up on time. I try to show him what the problem is but honestly he is not interested in listening to me and every time I try to show him he tries to talk over me. After a few minutes of this I finally loose my patience and tell Reg to leave and that I would fix the door myself. That actually got his attention and he decided to listen and unscrewed the upper track and moved it over appropriately one inch making the track square. Now the door opens and closes as it should. Im so sad that I have to leave a bad review as I believe the install was done very well and Reg seams like a truly nice person. Trades people make mistakes and I understand that but its how you choose to deal with your mistakes and how you treat your customers that make you a great company.