Sunlift Garage Doors

Reg responded very quickly to my request for a quote to repair my garage door. He seemed very knowledgeable, professional, and friendly. I would recommend him to a friend if they need garage door service.

My initial dealing with Reg was really very positive. He came to my home to inspect the job and give a quote. He was pleasant to deal with in person as well as on the phone. Reg was on time for the install date/time and installed the new door quickly and efficiently. About a week later the door started making a loud bang when being opened. The noise didnt happen all the time and really didnt seam like it would be a big issue to repair. I took a video of door clearly showing a roller binding on the upper track, releasing followed by a loud bang. I emailed it to Reg July 11th. Up to this point I still feel my experience has been very good and then I get the reply. July 11th. I dont notice any problem. Its a new installation and a movable structure so you will hear sounds and clicks. Let it run and please dont be suspicious of sounds unless they become more pronounced. Your door wont move a bit if theres a bind or anything of that sort. Sometimes test the door manually by disconnecting it from the opener and opening and closing it.Monitor it randomly.On July 12th I reply that its the loud bang in the video, the track appears to be 3/4 out of square causing the roller to bind. Reg doesnt reply. July 13 I email can we set up a time to address this. Reg does not reply. Tuesday July 16 I call Reg and he says he will get back to me and look at it this week. No call from Reg. Friday July 19 I email and we set up a time July 23 3-6pm. On the 23 Reg shows up on time. I try to show him what the problem is but honestly he is not interested in listening to me and every time I try to show him he tries to talk over me. After a few minutes of this I finally loose my patience and tell Reg to leave and that I would fix the door myself. That actually got his attention and he decided to listen and unscrewed the upper track and moved it over appropriately one inch making the track square. Now the door opens and closes as it should. Im so sad that I have to leave a bad review as I believe the install was done very well and Reg seams like a truly nice person. Trades people make mistakes and I understand that but its how you choose to deal with your mistakes and how you treat your customers that make you a great company.

Reg was always very kind while working with us and did a great job installing our new garage door. It was done in a timely manner and we are very happy with our purchase.

Reg from Sunlift garage doors Was a pleasure to work with. He was professional, timely, and on budget. He was engaging and passionate about his work. I would highly recommend him for your garage door needs.

I was impressed with Reg right from the beginning when he made an appointment to meet with me to discuss the project. He kept me apprised of progress with ordering, receiving, and scheduling installment of the door. His workmanship was precise. I recommend Reg based on his respectful attitude, attention to detail, and precise workmanship. (And, the door looks great!!)

This is the 4th time I have used Reg (4 different properties). Each time he was available to help me in short notice. Each time he did not up sell me but rather worked with me to get the right service done. Each time his customer service skills were spot on. Each time he is passionate and wants to get your job done right. He is dependable, trustworthy, and very very competent. Use Reg for your garage door needs, you wont regret it!!

Very knowledgeable technician. Detail oriented and safety driven. He took the time to explain proper door care and maintenance.

Very quick: I called Reg the night before and he replaced my springs by noon the next day. The price was fair, the work was done well, and the service was great. I'd highly recommend Sunlife Garage Doors.

Reg replaced our double garage door on a 40 plus year garage. Reg was extremely professional throughout the process, and was our only quote that came to actually look at the job. Reg was honest and is a true craftsman. He had to work some magic due to misalignment of the frame, and low headroom, but he did an amazing job.

Reg was prompt and so helpful. We are pleased with all the work completed. Excellent customer service. Highly recommended for your garage door and garage opener needs.